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Remote Radio Jobs in Iowa (NOW HIRING)

While this is a remote position, we are seeking candidates located in or willing to relocate to the greater Seattle, Portland, or Boulder markets to be onsite with customers as needed. Meet the Team ...

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Remote Radio information

See Iowa salary details

$18.2K

$73K

$153.3K

How much do remote radio jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote radio in Iowa is $73,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,216.00 and $98,725.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote radio engineers, and how can they be addressed?

Remote Radio Engineers often encounter challenges such as diagnosing network issues without onsite access, managing multiple projects across distributed locations, and staying current with rapidly evolving wireless technologies. Overcoming these obstacles typically involves leveraging advanced remote monitoring tools, maintaining clear communication with onsite teams, and participating in ongoing professional development opportunities. Strong organizational skills and proactive problem-solving are essential for addressing issues quickly and ensuring network reliability. This remote role often requires a high degree of independence, but successful professionals collaborate closely with colleagues in IT, field operations, and network management to achieve shared goals.

What are the key skills and qualifications needed to thrive in the remote radio position, and why are they important?

To thrive as a Remote Radio Engineer, you need a solid understanding of wireless communication systems, network troubleshooting, and RF (radio frequency) engineering, often supported by a degree in telecommunications, electrical engineering, or a related field. Proficiency with radio network planning tools, signal analysis software, and relevant certifications such as CCNA or RF-specific credentials are highly beneficial. Strong problem-solving abilities, effective communication, and self-motivation are crucial for successful remote collaboration and swift issue resolution. These skills ensure reliable radio network performance and effective teamwork, even when working remotely.

What is a remote radio?

A Remote Radio job typically involves managing, configuring, and maintaining remote radio units (RRUs) in wireless communication networks. These roles are common in the telecommunications industry, where professionals work on network optimization, troubleshooting, and ensuring seamless connectivity. Responsibilities may include software upgrades, monitoring performance, and coordinating with field engineers. Many positions require expertise in radio access networks (RAN), 4G/5G technology, and remote management tools.

What are the most commonly searched types of Radio jobs in Iowa? The most popular types of Radio jobs in Iowa are:
What are popular job titles related to Remote Radio jobs in Iowa? For Remote Radio jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Radio jobs in Iowa look for? The top searched job categories for Remote Radio jobs in Iowa are:
What cities in Iowa are hiring for Remote Radio jobs? Cities in Iowa with the most Remote Radio job openings:
Infographic showing various Remote Radio job openings in Iowa as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $73,045 per year, or $35.1 per hour.

Customer Support Representative - Internet Services

Five Star Solutions

Des Moines, IA • Remote

$15/hr

Full-time

Posted 5 days ago


Job description

 

Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-focused professionals to join our team as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and provide exceptional customer service while creating a positive experience on every interaction.

If you enjoy technology, problem-solving, and helping customers find solutions, we'd love to hear from you!

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Answer inbound customer calls regarding internet services
  • Troubleshoot internet connectivity service issues
  • Assist customers with starting, transferring, moving, or disconnecting services
  • Schedule technician appointments when necessary
  • Process billing inquiries and collect payments securely
  • Research customer accounts to identify the correct services and provide accurate resolutions
  • Document every customer interaction in the appropriate systems
  • Update customer account information as needed
  • Navigate multiple systems while speaking with customers
  • Deliver professional, friendly, and efficient customer service on every call
Qualifications
  • 1 year previous call center/technical or troubleshooting experience preferred
  • Excellent communication and active listening skills
  • Strong attention to detail and accuracy
  • Solid computer skills with the ability to navigate multiple applications and browser tabs simultaneously
  • Good troubleshooting and problem-solving abilities
  • Strong time management and organizational skills
  • The ability to remain calm and professional during challenging customer interactions
  • A willingness to learn new systems and technology
  • The ability to work independently in a remote environment while contributing to team success
$15 - $15 an hour
  • Starting pay - $15/hr plus shift differential(extra $1/hr nights & wkds)

    Working hours between - 7:00am-7:30pm (CST) ; Work Days - M-F and rotational weekends

    Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)

    Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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