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Remote Quantum Fiber Customer Service Jobs (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Vero Networks

Fiber Designer

Denver, CO · On-site +1

$75K - $90K/yr

In this remote-eligible role, you will design complex fiber optic splicing plans based on customer ... consumer focused services for underserved communities. Our management team brings decades of ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

QCi

$141K - $182K/yr

... well as remote sensing applications. Position Description The Quantum Optical Engineer will ... fiber optics. * Background in optoelectronics and WDM techniques for telecom applications.

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

IonQ

Senior Scientist, Quantum Applications

$145K - $191K/yr

We're looking for a Senior Scientist in Quantum Applications who will be part of a cross-functional ... Remote, US Travel: 10% domestic and international travel supporting customer engagements and ...

Vero Networks

Fiber Designer

Denver, CO · Remote

$75K - $90K/yr

In this remote-eligible role, you will design complex fiber optic splicing plans based on customer ... consumer focused services for underserved communities. Our management team brings decades of ...

MKS2 Technologies

Quantum Computing Engineer

Washington, DC · Remote

$200K - $230K/yr

... customer-centric technology solutions in the areas of Cyber Security, Instructional Design and ... Remote (Supporting Eastern Time Zone) Employment Type: Full-Time Security Requirement: Tier 4 / ...

IonQ

Senior Scientist, Quantum Applications

$145K - $191K/yr

Our quantum computing services are available through all major cloud providers, while we also meet ... Remote, US Travel: 10% domestic and international travel supporting customer engagements and ...

Quantum Sky

Director of Service Delivery

$150K - $190K/yr

Federal customers, strong knowledge of FedRAMP and RMF, and extensive technical oversight ... Remote (U.S.)Preferred: Virginia, Washington D.C., Maryland About Quantum Sky Compensation:

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Remote Quantum Fiber Customer Service information

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How much do remote quantum fiber customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote quantum fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.
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What are the most commonly searched types of Quantum Fiber Customer Service jobs?

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The top searched job categories for Remote Quantum Fiber Customer Service jobs are:

Remote Quantum Fiber Customer Service jobs near you
Infographic showing various Remote Quantum Fiber Customer Service job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Representative

Afni, Inc.

Des Moines, IA • Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.

To qualify for this position, you must live in Iowa.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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