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Remote Program Associate Jobs in Ohio (NOW HIRING)

Atwell, LLC

Associate Director (Remote)

Columbus, OH · On-site +1

Associate degree or higher in Human Resources, Accounting, Business, or a related field preferred ... Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial ...

Pumpkin

Claims Adjuster - Associate

Akron, OH · On-site +1

$17 - $23/hr

Remote- USA Main Responsibilities: * Works closely with veterinary hospitals, and policyholders to ... Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video ...

InsCipher

Tax Associate

Columbus, OH · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Personal assistant programs for support in a healthy personal and work life Why InsCipher? At ...

InsCipher

Tax Associate

Cleveland, OH · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Personal assistant programs for support in a healthy personal and work life Why InsCipher? At ...

InsCipher

Tax Associate

Bowling Green, OH · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Personal assistant programs for support in a healthy personal and work life Why InsCipher? At ...

InsCipher

Tax Associate

Toledo, OH · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Personal assistant programs for support in a healthy personal and work life Why InsCipher? At ...

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Remote Program Associate information

What are the key skills and qualifications needed to thrive as a Remote Program Associate, and why are they important?

To thrive as a Remote Program Associate, you need strong organizational skills, attention to detail, and a background in program coordination or administration, often supported by a relevant degree. Familiarity with project management platforms (like Asana or Trello), virtual communication tools (such as Slack and Zoom), and proficiency in Microsoft Office or Google Workspace are typically required. Exceptional communication, self-motivation, and time management skills help you excel in a remote environment and collaborate effectively across teams. These abilities are crucial for efficiently supporting program operations, maintaining clear communication, and successfully managing remote workflows.

What are some common challenges faced by Remote Program Associates, and how can they be overcome?

Remote Program Associates often encounter challenges such as maintaining effective communication across time zones, managing multiple projects independently, and staying connected with the broader team. To address these challenges, utilizing collaboration tools, setting clear expectations, and establishing regular check-ins with supervisors and colleagues are essential. Building strong organizational habits and proactively seeking feedback can also help ensure seamless workflow and professional growth in a remote environment.

What are Remote Program Associates?

Remote Program Associates are professionals who support the planning, coordination, and execution of programs or projects for organizations while working from a remote location. Their responsibilities typically include administrative tasks, communication with stakeholders, data management, and assisting with program logistics. These associates play a key role in ensuring that program objectives are met efficiently, and their work often involves using digital collaboration tools. This role is ideal for individuals who are organized, detail-oriented, and comfortable working independently.
What are the most commonly searched types of Remote Program jobs in Ohio? The most popular types of Remote Program jobs in Ohio are:
What are popular job titles related to Remote Program Associate jobs in Ohio? For Remote Program Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Program Associate jobs in Ohio look for? The top searched job categories for Remote Program Associate jobs in Ohio are:
What cities in Ohio are hiring for Remote Program Associate jobs? Cities in Ohio with the most Remote Program Associate job openings:
Remote Program Associate jobs near you
Customer Advocate, Remote

Customer Advocate, Remote

Disabled Veteran Solutions

Akron, OH • Remote

Full-time

Posted 16 days ago

Job description


Customer Advocate - Full-Time (Remote)

Disabled Veteran Solutions (DVS)

A Career With Purpose - Not Just a Job

Disabled Veteran Solutions (DVS) is a nationally recognized, veteran-owned organization delivering high-quality service in regulated healthcare environments. We are seeking Customer Advocates who combine strong technical capability with professionalism, empathy, and a desire to build a long-term career in a structured, mission-driven organization.

This is a full-time, remote position designed for individuals who value stability, accountability, and advancement. We invest significantly in our team members - including an intensive 8-week paid training program - and we hire individuals who are ready to commit and grow.

The Role

As a Customer Advocate, you will manage 50-70 member interactions per day, serving as a trusted resource for healthcare coordination, medications, appointments, and benefit-related inquiries.

This is a fast-paced, structured environment requiring:

  • Real-time navigation of multiple web-based platforms

  • Accurate documentation across systems

  • Confident use of Microsoft Word, Excel, Outlook, and Teams

  • Strong written and verbal communication

  • Consistent adherence to process and compliance standards

Success in this role requires both compassion and technical precision.

Technical & Computer Proficiency (Critical Requirement)

This is not an entry-level computer role.

Candidates must be comfortable:

  • Navigating multiple browser windows simultaneously

  • Switching between systems while actively speaking with members

  • Documenting in real time without sacrificing call quality

  • Utilizing Microsoft Word, Excel, Outlook, and Teams efficiently

  • Troubleshooting basic system or navigation issues independently

Candidates will be evaluated for computer proficiency during the hiring process.

Schedule & Training

Full-Time | 100% Remote | Monday-Friday

Shifts are 8 hours between 8:00 AM - 8:00 PM EST.

Training Schedule:
8:00 AM - 4:30 PM EST
100% mandatory attendance for the full 8-week program.

Permanent Schedule:
Monday through Friday: 9:30 AM - 6:00 PM EST

Start Date: May 11, 2026


This role requires reliability and consistent attendance. It is not structured for part-time, temporary or transitional employment.

Required Qualifications

  • High School Diploma (Associate degree or higher preferred)

  • Prior customer service experience handling complex or sensitive matters

  • Strong proficiency in Microsoft Word, Excel, Outlook, and Teams

  • Ability to navigate multiple web-based systems simultaneously

  • Excellent attention to detail and organizational skills

  • Clear, professional written and verbal communication

Preferred Experience

  • High-volume or call-driven service environments

  • Healthcare, insurance, or medical terminology exposure

  • Advocacy-based roles such as social work or behavioral health

  • Customer-facing retail roles requiring problem resolution

Compensation & Growth

  • Competitive pay based on qualifications

  • Bonus opportunities

  • Comprehensive benefits package

  • Clear advancement pathways for high performers


Who Thrives Here

Professionals who value structure, accountability, and meaningful work - and who are seeking long-term career stability within a mission-driven organization.

If you are technically confident, dependable, and ready to grow within a high-performance environment, we encourage you to apply.

Join DVS - where your work matters and your career can advance.


A pre-employment drug screening and criminal background check are required prior to employment.

Apply