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Remote Program Analyst Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... benefits program to meet the needs of our associates. More information can be found at ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... benefits program to meet the needs of our associates. More information can be found at ...

Aprio

M&A Billing Analyst

Raleigh, NC · On-site +1

$46K - $62K/yr

... program - Flexible working environment including remote and hybrid options What's in it for you ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

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Remote Program Analyst information

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$36K

$86.7K

$127.8K

How much do remote program analyst jobs pay per year?

As of Jun 20, 2026, the average yearly pay for remote program analyst in Raleigh, NC is $86,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $112,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Program Analyst vs Remote Business Analyst?

AspectRemote Program AnalystRemote Business Analyst
Required CredentialsBachelor's degree in related field, often certifications like PMI or Six SigmaBachelor's degree in business, IT, or related field; certifications like CBAP or PMI-PBA are common
Work EnvironmentTypically government agencies, non-profits, or large corporations; remote options availablePrimarily corporate settings, consulting firms, or tech companies; often remote or hybrid
Employer & Industry UsageUsed in public sector, healthcare, and large organizations for program evaluationCommon in finance, tech, and consulting for process improvement and requirements gathering

While both roles involve analysis and project support, Remote Program Analysts focus on evaluating and managing specific programs, often within government or large organizations. Remote Business Analysts concentrate on improving business processes and requirements, mainly in corporate settings. Understanding these differences helps job seekers target the right role based on their skills and industry interests.

What are Remote Program Analysts?

Remote Program Analysts are professionals who evaluate, monitor, and improve organizational programs and processes while working from a remote location. They analyze data, prepare reports, and provide recommendations to enhance efficiency, effectiveness, and compliance. Remote Program Analysts often collaborate with teams virtually, leveraging digital tools to track project progress, solve problems, and support decision-making. Their work is essential for organizations looking to optimize programs without requiring onsite presence.

What are the key skills and qualifications needed to thrive as a Remote Program Analyst, and why are they important?

To thrive as a Remote Program Analyst, you need strong analytical skills, project management abilities, and a relevant degree in business, public administration, or a related field. Familiarity with data analysis tools (e.g., Excel, Tableau), project management software (like Asana or Trello), and experience with reporting systems are typically required. Exceptional communication, time management, and problem-solving skills help remote analysts collaborate effectively and drive program success. These competencies ensure accurate analysis, efficient project execution, and effective teamwork in a distributed work environment.

How do Remote Program Analysts typically collaborate with team members across different locations?

Remote Program Analysts often work with cross-functional teams spread across various locations, so strong communication skills and familiarity with virtual collaboration tools are essential. They regularly participate in video conferences, share progress through project management software, and coordinate with stakeholders via email or instant messaging. Building relationships remotely requires proactive communication and clear documentation to ensure everyone stays informed and aligned on project goals. This collaborative approach helps maintain productivity and fosters a supportive remote work environment.
What are the most commonly searched types of Program Analyst jobs in Raleigh, NC? The most popular types of Program Analyst jobs in Raleigh, NC are:
What are popular job titles related to Remote Program Analyst jobs in Raleigh, NC? For Remote Program Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Program Analyst jobs in Raleigh, NC look for? The top searched job categories for Remote Program Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Program Analyst jobs? Cities near Raleigh, NC with the most Remote Program Analyst job openings:
Remote Program Analyst jobs near you
Senior CMDB Analyst

Senior CMDB Analyst

First-Citizens Bank & Trust Company

Raleigh, NC • Remote

$89K - $116K/yr

Other

Posted 11 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.
The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.
Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team's documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB. Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis.
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team's operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications
Minimum Qualifications:
Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting
Prefered Qualifications:
  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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