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Remote Professional Services Operations Manager Jobs

The Professional Services Manager provides mentoring, leadership development, and support to the Teachstone services team, contractors, and affiliate training community. Company Overview Teachstone ...

Professional Services Manager

OR · On-site +1

$86K - $95K/yr

The Professional Services Manager provides mentoring, leadership development, and support to the Teachstone services team, contractors, and affiliate training community. Company Overview Teachstone ...

$95K - $150K/yr

Setpoint provides critical operational infrastructure for relationships between the world's largest ... We are looking for a Professional Services Manager to join our team! This is an opportunity to have ...

... operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X ... Delinea is seeking an experienced Identity Management consultant to join their Professional ...

** Open to remote within the East Coast only** At JFrog, we're reinventing DevOps to help the world ... Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage ...

** Open to remote within the East Coast only** At JFrog, we're reinventing DevOps to help the world ... Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage ...

Strong working knowledge of revenue operations and business processes (e.g., pipeline management ... Work from home stipend to help you succeed in a remote environment. The annual salary hiring range ...

Professional Services Manager Location: This role is aremote position;individual must be authorized ... Remote We have great people here and are looking for more. Come join us! Follow us: * Facebook

This is a remote role based in the United States. What this looks like day-to-day * Customer ... Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and ...

Role and Purpose This position will report to the Director of Professional Services. It will be ... Remote Work Eligibility: This position is open to candidates who are located in the United States.

The Manager, Professional Services Delivery, is responsible for successful delivery of solutions ... Strong operational management, and communication/presentation. Client facing, analytical, problem ...

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Remote Professional Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do remote professional services operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote professional services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Remote Professional Services Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Service Operations Manager

Recruiting

Manhattan, NY • Remote

Full-time

Re-posted 28 days ago


Job description

 

Role:Service Operations Manager 
Department:Service Delivery 
Reports To:CEO 
Location:Remote, Global  
Term: Permanent Full-Time  
Benefits: Remote Work, Certifications and Training Program. Unlimited Time Off 

Company Overview 

Imagis is an IT digital transformation firm that has been focused on the technology needs of Non-Profits, Biotech, Biomed, and other Healthcare IT companies for over 25 years.  
 
Our Mission is to deliver the best digital workplace experience for people to work better together securely with technology while balancing productivity and security. 

Our Vision is to build a future where people are connected, resourceful and leveraging technology to realize their potential. A bright future of growth and evolution where everyone can imagine more, achieve more and be more. A future where technology creates limitless opportunities for the global economy, organizations, and individuals. 

Our Core Values 

  • Intentional Growth 

  • Thoughtful Execution 

  • Integrity Above All Else 

Position Overview:  

As a key leader within our organization, you will be responsible for steering our service team, ensuring excellence in service delivery, and maintaining strong relationships with internal and external stakeholders. This role is pivotal in shaping our service operations and aligning them with our strategic objectives. 

Position Responsibilities 

  • Team Leadership:  
    Lead, manage and hold accountable the service team, fostering accountability, innovation, and collaboration. 

  • Process Development:  
    Build and optimize service operations processes to enhance service delivery. 

  • Daily Coordination:  
    Facilitate weekly service team and daily stand-up meetings, ensuring clear communication and actionable follow-ups. 

  • Project Management:  
    Develop project plans, assign resources and provide regular project status updates and efficiently manage resource allocation across the service pipeline. Facilitate project kick-off calls and lessons learned documentation. 

  • Change Management:  
    Handle change orders and direct service change requests, ensuring seamless execution. 

  • Documentation Management: 
    Ownership of documentation structure, SOP quality and adherence. 

  • Policy Compliance:  
    Ensure adherence to service desk processes in line with company policies. 

  • Service Level Management:  
    Monitor and achieve service level objectives across all service incidents and requests. 

  • Vendor Relations:  
    Maintain regular communication with key third-party vendors, ensuring alignment with service objectives. 

  • Strategic Reviews:  
    Conduct technology alignment reviews, providing insightful recommendations. 

Qualifications 

  • Excellent English communication skills 

  • Strong technical background within Microsoft 365 and Azure Ecosystem 

  • Proven leadership in service delivery management 

  • Excellent communication and team management skills 

  • Knowledge of current technology trends 

  • Minimum of 5+ years working in IT MSP or similar IT Service Desk team 

  • Minimum of 5+ years as Infrastructure IT Engineer (T2 or T3) or Team Lead 

  • Minimum of 3+ years in IT Project Management 

  • 1 or more of the following certifications or similar 

  • ITIL 

  • CAPM 

  • PMP 

  • Project + 

  • M365 or Azure Fundamentals 

PersonalSkills 

  • Self-motivated and driven 

  • Builder of process and systems 

  • Results oriented 

  • Strategic thinker with ability to execute  

  • Precise and detailed 

  • Clear and assertive communication style 

Key Performance Indicators 

  • Service Gross Margin 

  • SLA Adherence 

  • Standards Compliance 

Employment Type: FULL_TIME