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Remote Professional Services Operations Manager Jobs in Simsbury, CT

Aflac Incorporated

Mgr, Review Services

Windsor, CT · Remote

$100K - $125K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Professional Registered Nurse, Certified Rehabilitation Counselor (CRC), ADA/HR Certification ...

FAVARH

Plan Manager- Full Service TEM

Hartford, CT · On-site +1

$61K - $77K/yr

This position allows remote work from home but will require travel to our Voya office as business ... High School Diploma or GED required * 3+ years of experience in financial services, operations, or ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... workforce management experience * Strong customer service and relationship building skills.

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Remote Professional Services Operations Manager information

See Simsbury, CT salary details

$31.5K

$64.4K

$120.2K

How much do remote professional services operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote professional services operations manager in Simsbury, CT is $64,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $78,600.00 per year, depending on experience, location, and employer.

Can a remote professional services operations manager be remote?

A remote professional services operations manager can perform their duties remotely, as the role often involves overseeing processes, coordinating teams, and managing projects through digital communication tools. Many organizations now offer remote or hybrid arrangements for such positions, provided the candidate has strong communication skills and proficiency with project management software. However, some companies may require occasional on-site presence depending on the nature of client interactions or team collaboration needs.

Is a remote professional services operations manager a high paying job?

A remote professional services operations manager typically earns a competitive salary that reflects experience, industry, and company size. These roles often offer higher pay compared to entry-level positions and may include benefits such as bonuses and stock options, especially in larger organizations or tech-focused industries.

What cities near Simsbury, CT are hiring for Remote Professional Services Operations Manager jobs?

Cities near Simsbury, CT with the most Remote Professional Services Operations Manager job openings:

Remote Professional Services Operations Manager jobs near you
Infographic showing various Remote Professional Services Operations Manager job openings in Simsbury, CT as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $64,383 per year, or $31 per hour.

Enterprise Account Manager - North America

BlueCrest

Hartford, CT • On-site, Remote

Full-time

Re-posted 16 days ago

Key responsibilities

  • Serve as the primary Service contact for assigned strategic enterprise accounts.

  • Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.

  • Develop and execute account engagement strategies, monitor customer satisfaction, and proactively manage escalations.

Job description

Position Summary
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
  • Serve as the primary Service contact for assigned strategic enterprise accounts.
  • Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.
  • Develop trusted advisor status by understanding client objectives, business challenges, and long-term strategies.
  • Lead regular business reviews, performance discussions, and executive meetings.

Service Delivery & Operational Excellence
  • Develop and execute account engagement strategies in partnership with Service and Sales leadership.
  • Ensure consistent service delivery across multiple customer locations.
  • Establish and manage account action plans to address service gaps and improvement opportunities.
  • Monitor customer satisfaction and proactively manage escalations to successful resolution.

Revenue Growth & Business Development
  • Identify and develop opportunities for additional services, upgrades, and value-added solutions.
  • Work collaboratively with Sales teams to expand existing customer relationships and support revenue growth initiatives.
  • Promote BlueCrest service capabilities and value propositions aligned with customer business objectives.
  • Help protect revenue by mitigating competitive threats and strengthening customer partnerships.

Financial Management
  • Maintain accountability for account profitability and overall financial performance.
  • Analyze service delivery metrics, operational KPIs, and financial results.
  • Develop forecasts and strategic plans to achieve revenue, margin, and growth targets.
  • Identify efficiencies and cost-saving opportunities that enhance profitability and client value.

Leadership & Collaboration
  • Partner with cross-functional teams including Service Operations, Sales, Professional Services, Product Management, and Customer Success.
  • Champion best practices and continuous improvement initiatives.
  • Support the development and standardization of enterprise account management processes.
  • Act as a role model for BlueCrest values and leadership behaviors.

Qualifications
Required
  • Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
  • 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
  • Experience within the print and mail industry in operations management or as a service provider.
  • Demonstrated success managing large, multi-site operations or enterprise customer relationships.
  • Experience presenting and negotiating with senior executives and C-suite stakeholders.
  • Strong understanding of service delivery, operational performance management, and customer retention strategies.
  • Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
  • Excellent communication, negotiation, conflict resolution, and relationship-building skills.
  • Strong analytical skills with the ability to leverage data to drive business decisions.
  • Proven ability to work effectively in a matrixed organization.

Required
  • Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
  • 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
  • Experience within the print and mail industry in operations management or as a service provider.
  • Demonstrated success managing large, multi-site operations or enterprise customer relationships.
  • Experience presenting and negotiating with senior executives and C-suite stakeholders.
  • Strong understanding of service delivery, operational performance management, and customer retention strategies.
  • Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
  • Excellent communication, negotiation, conflict resolution, and relationship-building skills.
  • Strong analytical skills with the ability to leverage data to drive business decisions.
  • Proven ability to work effectively in a matrixed organization.

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