ZipRecruiter

Log In

2

Remote Professional Services Operations Manager Jobs in Utah

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

Location -In office, or Hybrid (In office Tuesday, Wednesday and Thursday) and remote or in office ... Identify recurring client trends and propose process or system improvements to elevate service ...

BambooHR

Sales Operations Manager

Draper, UT · On-site +1

This is a remote position available in the state listed on this job. Additionally, employment with ... Here, you'll find a place that champions growth: both professional and personal, both individual ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Adobe

Sr. Sales Operations Manager

Lehi, UT · Remote

Maintains and enhances sales force automation systems, product/service costing models, and margin ... The Opportunity Adobe is looking for a Sales Operations Manager (SOM) to join our Americas Sales ...

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

You are also responsive to service requests and are committed to finding ways to optimize ... Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and ...

next page

Showing results 1-20

All JobsProfessional Services Operations JobsRemote Professional Services Operations Manager JobsRemote Professional Services Operations Manager Jobs in Utah

Remote Professional Services Operations Manager information

Can a remote professional services operations manager be remote?

A remote professional services operations manager can perform their duties remotely, as the role often involves overseeing processes, coordinating teams, and managing projects through digital communication tools. Many organizations now offer remote or hybrid arrangements for such positions, provided the candidate has strong communication skills and proficiency with project management software. However, some companies may require occasional on-site presence depending on the nature of client interactions or team collaboration needs.

Is a remote professional services operations manager a high paying job?

A remote professional services operations manager typically earns a competitive salary that reflects experience, industry, and company size. These roles often offer higher pay compared to entry-level positions and may include benefits such as bonuses and stock options, especially in larger organizations or tech-focused industries.

What are popular job titles related to Remote Professional Services Operations Manager jobs in Utah?

For Remote Professional Services Operations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Professional Services Operations Manager jobs in Utah look for?

The top searched job categories for Remote Professional Services Operations Manager jobs in Utah are:

What cities in Utah are hiring for Remote Professional Services Operations Manager jobs?

Cities in Utah with the most Remote Professional Services Operations Manager job openings:

Remote Professional Services Operations Manager jobs near you

National BAS Field Service Operations Manager

Kelso Building Services

Ogden, UT • Remote

Full-time

Posted 23 days ago

Key responsibilities

  • Oversee and ensure the operational performance, quality, and profitability of KBS Building Automation Systems field service operations across the United States.

  • Develop, implement, and maintain national BAS service standards, processes, and tools to deliver a consistent service experience and support regional teams.

  • Coordinate and manage resources for complex BAS service issues, including troubleshooting, repairs, and customer support, across multiple levels of technical escalation.

Job description

Travel: Approximately 30–50%, based on business requirements

 

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.