Remote Professional Services Operations Manager Jobs in Contoocook, NH

Build the Future of Cloud Delivery

We're looking for a visionary, hands-on DevOps Manager / Lead to shape and scale our DevOps practice. This is a unique opportunity for a leader who thrives at the intersection of technical execution and people leadership-someone who can set direction, mentor engineers, and actively contribute to building modern, cloud-first solutions. If you're passionate about Azure, automation, and building high-performing teams, this role gives you the platform to make a real impact.

Location: Merchants Fleet Headquarters in Hooksett, NH or Remote (East Coast preferred)

What You'll Do

As our DevOps leader, you'll guide a talented team while staying close to the technology:

• Lead & Grow a Team
  • Mentor and develop a high-performing DevOps team (2-5 engineers), fostering collaboration, ownership, and continuous improvement
• Own the DevOps Strategy
  • Define and execute our Azure DevOps vision and roadmap aligned with business and engineering goals
• Stay Hands-On
  • Design, build, and maintain CI/CD pipelines using Azure DevOps and modern tooling
• Drive Cloud & Modernization Initiatives
  • Lead efforts to modernize applications and platforms in a cloud-first environment
• Enable Scalable Delivery
  • Partner with engineering teams to improve reliability, scalability, security, and speed
• Implement Infrastructure as Code
  • Use ARM, Bicep, Terraform, or similar tools to build and manage infrastructure
• Support Data & Analytics Pipelines
  • Build CI/CD for Azure Data Factory, Snowflake, Power BI, and database deployments
• Advance DevSecOps & MLOps
  • Implement secure, automated pipelines for applications, data, and AI/ML workloads
• Optimize & Govern
  • Improve cloud performance, cost efficiency, and ensure compliance and best practices
• Act as a Technical Leader
  • Serve as an escalation point and collaborate across architecture, security, and product teams

What You Bring

• Strong hands-on experience with Microsoft Azure (infrastructure, networking, identity, platform services)
• Deep expertise in CI/CD pipelines and automation (Azure DevOps preferred)
• Proven experience with Infrastructure as Code (Terraform, Bicep, ARM, etc.)
• Knowledge of containers, Kubernetes, or Azure PaaS
• Solid understanding of cloud security, DevSecOps, and governance
• Excellent communication skills with the ability to influence across teams
• Passion for mentoring and building high-performing teams

Your Experience

• Proven success as a DevOps Lead or Manager with direct people leadership
• Strong balance of hands-on engineering and strategic leadership
• Experience managing production cloud environments at scale
• Track record of improving delivery reliability and engineering velocity
• Comfortable working cross-functionally across engineering, security, and product teams
• Leadership Style We Value
• Visionary thinker who delivers results
• Leads by example and stays hands-on
• Promotes transparency, trust, and psychological safety
• Balances immediate needs with long-term sustainability
• Takes ownership and drives outcomes

Nice to Have

• Experience with cloud migrations or modernization initiatives
• Background in FinOps or cloud cost optimization
• Experience in enterprise-scale or regulated environments

Education

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field-or equivalent experience.

Why Join Us?

• Make a high-impact leadership contribution to a growing DevOps practice
• Work with modern technologies in a cloud-first environment
• Enjoy flexibility with remote or hybrid work options
• Be part of a culture that values innovation, ownership, and continuous learning

The Company 

You're invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You're tired of being told "no" when you think of ways to improve, innovate, and do things better.

There's a place for people like you. Welcome to Merchants Fleet.

We've been around for more than 60 years, but we're the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids make on their way to camp, and the heavy-duty trucks and vans that keep the lights on. That's a lot of responsibility, and why we want our employees to always be at their best.

Everything at Merchants Fleet is fueled by our entrepreneurial spirit, including:

• Leadership who truly lead and engage with employees   
• Real career paths and the tools you need to grow and develop  
• A work environment that's encouraging and collaborative

We know employees won't stay if they're not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we've just made the "Great Companies to Work For in NH" list for the eighth year in a row and have a 88% employee satisfaction score (higher than the national average of 57%).

So, what are you waiting for? See why a career with Merchants Fleet is the best decision your future self has ever made.