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Remote Product Operations Jobs in Wisconsin (NOW HIRING)

$131K - $189K/yr

Plans, directs, and executes product and project activities in partnership with internal and ... Remote $131,908.00 - $189,738.00 This is the lowest to highest salary we, in good faith, believe we ...

New

Description Background and Opportunity The Product Owner role, an exempt and remote position, at ... Work with customer operations teams to understand and assess current customer needs for the Service ...

Director of Clinical Operations

Madison, WI · On-site +1

$120K - $140K/yr

... remote environment * Set clear expectations and drive accountability around productivity ... Collaborate with operations, technology, analytics, and leadership teams to improve workflows and ...

Data Product Owner

Milwaukee, WI · On-site +1

$92K - $127K/yr

... that support operational processes, regulatory reporting, and advanced analytics. Key ... Remote #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide ...

New

Senior Product Manager

Hammond, WI · Remote

$134K - $177K/yr

Drive innovation, growth and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES ... Able to operate in a fast-moving, matrixed, and remote-first environment. Strong interpersonal ...

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Remote Product Operations information

What are Remote Product Operations?

Remote Product Operations refer to the process of managing and optimizing the workflows, tools, and communication involved in developing, launching, and maintaining products, all from a remote or distributed work environment. Professionals in this role act as a bridge between product managers, engineering, and other teams to ensure smooth product lifecycle execution, even when teams are not co-located. They focus on streamlining processes, tracking key metrics, and facilitating collaboration across time zones and geographies. This role is increasingly important as more companies adopt remote or hybrid work models.

How does a Remote Product Operations professional typically collaborate with cross-functional teams to support product development?

As a Remote Product Operations professional, you’ll frequently work with product managers, engineers, designers, and customer support teams to streamline workflows and ensure that projects stay on track. Daily tasks often involve coordinating virtual meetings, maintaining documentation, gathering feedback, and tracking key performance metrics. Effective communication and strong organizational skills are essential, as you’ll serve as a bridge between various teams to identify bottlenecks and drive process improvements. While working remotely, leveraging digital tools for collaboration and information sharing is crucial to maintaining alignment and momentum across dispersed teams.

What key skills and qualifications are needed to thrive as a Remote Product Operations professional, and why are they important?

To thrive as a Remote Product Operations professional, you need a solid understanding of product lifecycle management, data analysis, and project coordination, often supported by a degree in business, engineering, or a related field. Familiarity with tools like Jira, Asana, product analytics platforms, and collaboration software such as Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and self-motivation are essential soft skills for remote teamwork and efficient operations. These skills and qualities enable seamless product development, effective cross-functional collaboration, and the ability to drive projects forward in a distributed work environment.

What is the difference between Remote Product Operations vs Remote Product Management?

AspectRemote Product OperationsRemote Product Management
Primary FocusOptimizing product processes, workflows, and cross-functional coordinationDefining product vision, strategy, and roadmap
Required SkillsProcess improvement, data analysis, communicationMarket research, strategic planning, stakeholder management
Work EnvironmentCollaborates closely with product teams, operations, and supportWorks with cross-functional teams to develop and launch products
Common UsageUsed in tech companies, e-commerce, SaaS firmsUsed across tech, startups, and enterprise sectors

Remote Product Operations focuses on streamlining product processes and ensuring efficient workflows, while Remote Product Management is centered on defining product strategy and guiding development. Both roles are essential in tech companies but differ in scope and responsibilities.

What are the most commonly searched types of Product Operations jobs in Wisconsin? The most popular types of Product Operations jobs in Wisconsin are:
What are popular job titles related to Remote Product Operations jobs in Wisconsin? For Remote Product Operations jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Product Operations jobs in Wisconsin look for? The top searched job categories for Remote Product Operations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Product Operations jobs? Cities in Wisconsin with the most Remote Product Operations job openings:
Infographic showing various Remote Product Operations job openings in Wisconsin as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Manager Service Delivery (Remote in USA)

Manager Service Delivery (Remote in USA)

Gainwell Technologies LLC

Milwaukee, WI • Remote

$100K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 188 rated software companies


Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Manager Service Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
  • Manage and oversee account service delivery team operations to ensure Gainwell products and services are delivered according to project schedules, SLAs, and quality standards
  • Lead and develop a team of direct reports, providing coaching, performance management, and career development to ensure high engagement and delivery excellence
  • Look ahead as you work with account teams to develop demand forecasts and assist functional areas or departments in proposing, planning, and delivering end-to-end services, including workload requirements
  • Monitor service performance through KPIs and metrics, providing regular reporting, identifying risks, and implementing corrective actions as needed
  • Navigate complex relationships between delivery and client groups to strengthen partnerships, manage expectations, and resolve escalations effectively
  • Create more satisfied clients by identifying service improvement opportunities, conducting root cause analysis, and driving continuous improvement initiatives
  • Coordinate cross-functional teams (IT, product, operations, and support) to ensure seamless and consistent service delivery
  • Support proposal teams to integrate new, enhanced, and existing service offerings for current and new accounts
  • Bolster our workforce by selecting and hiring employees to support your team; train and mentor them to enhance their performance, development, and work products
  • Manage financial aspects of delivery, including budgeting, cost optimization, and resource planning to ensure efficient and profitable operations
  • Apply domain knowledge of Medicaid and healthcare systems to support delivery across key areas such as Member Eligibility, Enrollment, Claims, and related subsystems, ensuring compliance with regulatory and contractual requirements

What we're looking for
  • Substantial leadership or supervisory experience in support services, project leadership, or program management in a technology industry, including managing direct reports
  • Working understanding of healthcare technology industry and products; experience with Medicaid systems (e.g., Member Eligibility/Enrollment, Managed Care, T-MSIS, or related domains) preferred
  • Strong executive presence and excellent written and oral communication skills to build relationships and interact with clients and team members
  • Skilled in managing projects, financial budgets, forecasting, and service delivery metrics (KPIs/SLA performance)
  • Ability to lead, coach, and motivate diverse teams to deliver high-quality results, while quickly problem-solving roadblocks to ensure on-time delivery

What you should expect in this role
  • Opportunities to travel through your work (0-10%)
  • This is a full-time permanent regular salaried (W-2) employee position.
  • Monday through Friday work schedule (40 hours per week).
  • Health (medical, dental, vision) benefits start on day 1 of employment.
  • Company match 401K and other benefits available within months of starting.
  • New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
  • Company provided computer for work use.
  • For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
  • Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
  • The use of AI during interviews is prohibited.
  • This position is intended for pipelining for an upcoming position. We will accept applications on an ongoing basis, however applying does not gurantee an interview.

#LI-NB1
#LI-REMOTE
The pay range for this position is $100,000-$125,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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Hours and flexibility

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US