Remote Pos Technical Support Jobs in Worcester, MA

Nova Biomedical: One Global Brand. One Vision. Together under one name.

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.

Job Summary

The Technical Product Specialist – PAT Bio is a critical commercial support role responsible for driving growth of Nova Biomedical’s BioProfile FAST CDV Analyzer across North America. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities, manage complex sales processes, and ensure a high-quality customer journey from initial engagement through evaluation and close.

The ideal candidate combines strong scientific expertise with hands-on experience in automated cell counting technologies and excels in cross-functional collaboration, technical selling, and opportunity management.

If you’re passionate about technical sales and want to be part of a team that is shaping the future of life sciences, we’d love to hear from you, apply today!

Responsibilities

• Serve as the technical and commercial specialist for the BioProfile FAST CDV Analyzer across North America

• Partner closely with North American Key Account Managers to grow the FAST CDV business

• Proactively prospect, identify, and develop new FAST CDV leads and sales opportunities

• Own and manage the sales process and customer journey for all FAST CDV opportunities, from qualification through close

• Develop a deep understanding of the U.S. key account landscape and drive consistent FAST CDV messaging across territories

• Coordinate closely with Field Applications to ensure successful product demonstrations, evaluations, and customer trials

• Lead technical sales presentations and deliver compelling, value-based messaging to scientific and commercial stakeholders

• Manage complex sales cycles, including objection handling and competitive positioning

• Generate quotations and support opportunity negotiation in collaboration with KAMs

• Maintain accurate opportunity tracking, forecasting, and customer records within the CRM system

• Manage and maintain FAST CDV demonstration and evaluation equipment

• Act as a central FAST CDV resource for sales, applications, and internal stakeholders

Experience Requirements

• Bachelor’s degree in a scientific discipline (biology, biotechnology, biochemistry, chemistry, or related field required; advanced degree preferred)

• Strong scientific background with hands-on experience in automated cell counting systems

• Experience selling, supporting, or using trypan blue dye–based cell counting technologies

• Prior experience with Beckman Coulter ViCell XR, ViCell BLU, or similar automated cell counters strongly preferred

• Experience supporting or managing complex sales processes within biotechnology or biopharmaceutical markets preferred

• Excellent organizational and time management skills

• Strong presentation, communication, and technical demonstration abilities

• Ability to manage multiple opportunities across multiple territories simultaneously

• Proven ability to navigate complex customer organizations and sales objections

• Strong collaboration skills and a team-first mindset

• Comfortable working alongside and supporting multiple Key Account Managers (approximately nine)

• Proficiency with CRM tools and standard business software

• Willingness to travel as required to support customer engagements and evaluations

Physical Requirements & Working Conditions for this role include:

• Ability to travel as required (including air and ground transportation).
• Valid driver’s license and ability to safely operate a motor vehicle as needed for job responsibilities.
• Ability to store, transport materials, samples, or demonstration equipment (up to ~25 pounds).
• Ability to stand and engage with customers for extended periods.
• Ability to adapt to varying work environments (e.g., customer sites, laboratories, offices).

Why work for Nova Biomedical

• Flexible Medical, Dental, & Vision Coverage
• Competitive 401k company match
• Bonus Program, Generous PTO and paid holidays
• Generous Tuition reimbursement
• Hybrid and flexible work arrangements (job specific)
• Professional development, engagement and events
• Company marketplace for lunch and snacks! (location specific)
• Company subsidized cafeteria (Waltham)

Work Location: North America, Remote, Travel

Schedule/Hours: Monday to Friday, 9:00 AM – 5:00 PM

Targeted Salary Range: $90,000 - $140,000/year, variable included in pay

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

About the company

At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed up drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.

Explore what’s next with us at novabiomedical.com

EEO Statement:

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

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