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Weekend Itsm Jobs in Worcester, MA (NOW HIRING)

Family Health Center

Network Administrator

Worcester, MA · On-site

$75K - $80K/yr

Be available for occasional after-hours or weekend work to support planned maintenance windows or ... Experience with ITSM or ticketing platforms and strong habits around IT documentation. Reporting ...

All JobsItsm JobsWeekend Itsm JobsWeekend Itsm Jobs in Worcester, MA

Weekend Itsm information

See Worcester, MA salary details

$31.9K

$75.2K

$130.7K

How much do weekend itsm jobs pay per year?

As of Aug 10, 2026, the average yearly pay for weekend itsm in Worcester, MA is $75,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $98,300.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What are popular job titles related to Weekend Itsm jobs in Worcester, MA? For Weekend Itsm jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Worcester, MA look for? The top searched job categories for Weekend Itsm jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Weekend Itsm jobs? Cities near Worcester, MA with the most Weekend Itsm job openings:
Weekend Itsm jobs near you
Infographic showing various Weekend Itsm job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $75,161 per year, or $36.1 per hour.

Network Administrator

Family Health Center

Worcester, MA • On-site

$75K - $80K/yr

Full-time

Re-posted 7 days ago

Job description

This is a full-time, on-site position based in Worcester, MA, with travel to other Family Health Center of Worcester sites as needed.

Position Summary:

We are looking for a skilled and dependable Network Administrator to join our small, collaborative IT team. In this role, you will take ownership of the design, administration, and day-to-day health of our network infrastructure across 10 locations. You will be a key resource in ensuring that our staff can reliably access the systems they depend on, including our hosted Epic EHR platform, so they can stay focused on delivering care to our patients.

This is a hands-on position that requires comfort working across a mixed-vendor environment, strong communication skills with both technical and non-technical colleagues, and a genuine commitment to the communities we serve.

Key Responsibilities:

Network Infrastructure

  • Administer and maintain LAN, WAN, and VPN connectivity across all organization sites.
  • Monitor network performance and uptime; proactively identify and resolve issues before they affect clinical operations.
  • Manage network configurations, IP address schemes (DNS, DHCP), and routing across a multi-site environment.
  • Ensure consistent, low-latency connectivity to our hosted Epic EHR and other cloud-based clinical systems.
  • Support and maintain infrastructure including managed switches, routers, firewalls, and cabling across locations.

Security & Compliance

  • Manage firewalls and enforce security policies in accordance with HIPAA and HITECH requirements.
  • Maintain appropriate network segmentation to protect electronic Protected Health Information (ePHI).
  • Monitor security events and assist with vulnerability remediation and risk assessments.
  • Keep network access controls current and aligned with organizational policies.

Wireless & VoIP

  • Manage and maintain wireless infrastructure across all sites, ensuring reliable coverage in clinical and administrative areas.
  • Support and troubleshoot VoIP and unified communications systems in coordination with vendors and staff.

Vendor, ISP & Team Support

  • Manage relationships with ISPs and network vendors; coordinate on service requests, outages, and contract renewals.
  • Act as a Tier 2/3 escalation point for network-related issues submitted through the help desk.
  • Maintain accurate, up-to-date network documentation including topology diagrams, device inventories, and configurations.
  • Collaborate with IT teammates on infrastructure projects, technology assessments, and system upgrades.
  • Be available for occasional after-hours or weekend work to support planned maintenance windows or urgent incidents.
  • Perform other duties as assigned.

Required Qualifications:

  • 3 to 5 years of hands-on experience as a Network Administrator or in an equivalent role.
  • Strong working knowledge of core networking: TCP/IP, VLANs, VPN, DNS, DHCP, routing protocols, and SNMP.
  • Experience managing firewalls, managed switches, routers, and wireless access points across multiple sites.
  • Comfortable working in mixed-vendor environments and adapting to different platforms and toolsets.
  • Working knowledge of HIPAA security requirements as they apply to network infrastructure.
  • Strong troubleshooting ability; able to diagnose and resolve complex issues calmly and efficiently.
  • Clear communicator who can explain technical concepts to clinical and administrative staff without jargon.
  • Associate's or Bachelor's degree in Information Technology, Network Administration, or related field, or equivalent professional experience.

Preferred Qualifications:

  • Experience supporting a hosted EHR environment; Epic familiarity is a plus.
  • Experience with Meraki and Aruba network stacks is preferred.
  • Prior experience working in a healthcare, hospital, or multi-site clinical setting.
  • Industry certifications such as CompTIA Network+, CCNA, or equivalent are preferred but not required.
  • Familiarity with cloud networking concepts or hybrid network environments.
  • Exposure to SD-WAN, network access control (NAC), or zero-trust architecture principles.
  • Experience with ITSM or ticketing platforms and strong habits around IT documentation.


Reporting Relationship:

Director of Technology Services


EOE


Monday-Friday; 8:30am -5:00pm