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Remote Pos Technical Support Jobs in Arizona (NOW HIRING)

ITW Avery Weigh-Tronix

Dillon Product Manager

Peoria, AZ · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

Role Summary The Service Delivery Technician I provides technical support to clients within Trapp ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

TRAPP TECHNOLOGY INC

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

Role Summary The Service Delivery Technician I provides technical support to clients within Trapp ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

1Valet

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

rogersco

Technical Sales Engineer- Ohio

Chandler, AZ · Remote

$108K - $170K/yr

Leverage group products and campaigns and drive and support additional sales activities through the ... Travel: Up to 50% Considering remote applicants who reside in the United Sales: OH, PA. NY.

SMI IMAGING LLC

Radiologist- Remote

Scottsdale, AZ · On-site +1

$319K - $399K/yr

... Technical literacy to troubleshoot basic remote workstation issues. • Familiarity with ACR guidelines, structured reporting, and clinical decision support tools.

Accounting Fly

Remote Senior Accountant

Phoenix, AZ · Remote

$30 - $40/hr

Provide comprehensive accounting support, including reconciliations, preparing adjusting journal ... Technical Skills: Proficiency with Microsoft Office Suite and QuickBooks Online/Desktop ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Arizona

Remote Pos Technical Support information

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are the most commonly searched types of Pos Technical Support jobs in Arizona? The most popular types of Pos Technical Support jobs in Arizona are:
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What job categories do people searching Remote Pos Technical Support jobs in Arizona look for? The top searched job categories for Remote Pos Technical Support jobs in Arizona are:
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Remote Pos Technical Support jobs near you

Senior Program Manager- Manufacturing Operations (Remote)

QCi

Tempe, AZ • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Senior Program Manager - Manufacturing Operations
Location: Tempe, AZ or Remote
Division: Operations
Department: Office of the COO
Reports to: COO
About Us
Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company's portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.
Position Description
QCi is seeking a senior program manager to oversee the selection, design, development and implementation of industrial automation systems for Manufacturing Operations Monitoring (MOM). The candidate should have in-depth knowledge of and hands on experience deploying and maintaining Manufacturing Execution Systems (MES) as well as Enterprise Resource Planning (ERP) Systems and Quality Assurance / Quality Control (QA/QC) systems. This position is responsible for working closely with numerous stakeholders at QCi across, manufacturing, logistics, sales, finance, order fulfillment, purchasing and accounting. Initially this position will be responsible for the design and roll-out of automation systems to several QCi sites. After the rollout the program manager will continue to work closely with all the stakeholders to maintain and continuously improve the efficiency and effectiveness of the QCi's MOM systems and bridge the gap between technical teams and end users.
Duties and Responsibilities
  • Establish requirements document for new MES and ERP systems.
  • Work with manufacturing and finance leaders across the organization to migrate existing systems to newly selected systems.
  • Implementation & Maintenance: Lead system upgrades, patches, and configurations
  • System Optimization: Customize the operations systems to meet business requirements, such as integrating with other modules and improving workflows.
  • Support & Training: Provide technical support to users, conducting training, and managing troubleshooting.
  • Project Management: Manage the entire lifecycle of MOM projects, from planning to execution.
  • Apply appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities.
  • Automate the handoff of code releases from development to operations (DevOps).
  • Participate in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction.
  • Assist in defining, developing, automating corporate-wide reporting tools.

Required Skills and Experience
  • BS in Computer Science or Industrial Engineering or related field
  • 10+ years in program management within Manufacturing Systems (MES/ERP)
  • In depth technical knowledge of Manufacturing Execution Systems
  • Technical Expertise: Deep knowledge of specific ERP systems (e.g., DelTek, NetSuite, Oracle, SAP, Odoo, SYSPRO, SaaS).
  • Leadership Skills: Ability to closely collaborate with IT teams, manage vendors, and drive organizational change.
  • Business Acumen: Understanding business processes in manufacturing, finance, or supply chain.
  • Communication: Excellent communication skills for liaising between stakeholders and IT teams.

Preferred Qualifications
  • Experience with Agile and waterfall framework.
  • Experience with Scrum framework
  • Experience with customization of organizational business processes like new product introduction, quote to cash, procurement to pay.
  • Experience supporting SOX and other regulatory audits.
  • Proficiency with industry relevant software, such as Microsoft Visio, Smartsheets, MS Office Suite and Power BI.
  • Experience with Six Sigma or Lean Six Sigma methodologies.
  • Experience with Deltek ERP strongly preferred
  • Knowledge of semiconductor and/or other manufacturing processes and environments.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

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