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Remote Player Support Jobs in Raleigh, NC (NOW HIRING)

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Raleigh, NC · Remote

$35K - $55K/yr

  • Dental

  • Vision

  • Life

  • PTO

Support student and tutor retention through exceptional service delivery.Collaborate with team ... team player who values communication and improvementWork EnvironmentThis remote role requires ...

The Wilson Group KW23

Data Analyst

Raleigh, NC · On-site +1

  • Medical

  • PTO

This is a remote full-time post with lots of possibilities for advancement. By means of data ... Create interactive dashboards and reports to let important players grasp difficult information. See ...

Bluecore Residential

Senior Regional Manager

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote base location. Ideal home base would be in Nashville, TN, Raleigh, North Carolina, or ... find top A-Players that will be hired, trained, and developed with the support, from the ...

Bluecore Residential

Senior Regional Manager

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote base location. Ideal home base would be in Nashville, TN, Raleigh, North Carolina, or ... find top A-Players that will be hired, trained, and developed with the support, from the ...

Self Help

Network Administrator

Durham, NC · Remote

... that support opportunity at a neighborhood level regardless of demographics, income, or wealth ... This is a hybrid role, 3 days in office, 2 days remote! WHAT you'll do: The Network Administrator ...

Hitachi

Team Lead - Energy Consultant

Raleigh, NC · On-site +1

Engineering & Science Job Schedule: Full time Remote: No Team Lead - Energy Consultant The ... Support contract negotiation, proposal development, and advanced stakeholder engagement * Conduct ...

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Showing results 21-40

All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in Raleigh, NC

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What are popular job titles related to Remote Player Support jobs in Raleigh, NC?

For Remote Player Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Player Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Player Support jobs?

Cities near Raleigh, NC with the most Remote Player Support job openings:

Remote Player Support jobs near you
Infographic showing various Remote Player Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 7% Internship, 76% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution.

Service & Installation Technician

Barbaric North America, Inc.

Wake Forest, NC • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Barbaric is a globally operating company specializing in advanced vacuum material handling equipment and machinery. For our subsidiary in Wake Forest, NC, USA, we are seeking a dedicated Installation Technician to join our team, focusing on installation, service, commissioning, and technical support across North America.
Your Responsibilities:
• Perform mechanical and electrical installation of cutting-edge automated material handling systems.
• Independently manage on-site assembly and commissioning throughout North America.
• Conduct service visits, troubleshoot issues, and provide maintenance for existing customer installations.
• Offer independent telephone support and remote troubleshooting assistance.
Pre-Installation Training:
• Participate in a comprehensive training phase, including hands-on assistance during installations and formal training at our headquarters and production facilities in Austria.
Your Profile:
• Solid background in mechatronics and/or electro-mechanical installation of industrial machinery/equipment.
• Previous experience in a similar role is advantageous but not mandatory.
• Willingness to acquire necessary software skills for system commissioning.
• Strong team player with excellent communication skills and a commitment to quality.
• Ability and readiness to travel extensively across North America and occasionally to Europe for training.
• Independent work ethic with strong time management abilities.
• Typical installation durations range from 14 to 21 days with breaks.
What We Offer:
• Opportunity to work within a young, dynamic team in a modern, innovative company.
• Engaging and diverse range of tasks in a pleasant working environment.
• Long-term cooperation with competitive salary and benefits.
• Attractive base salary from USD 60,000 to 80,000 annually based on experience and qualifications.
• The actual total compensation, including per diem and overtime, is typically significantly higher.
• Company credit card for travel expenses.
• Company-provided mobile phone, laptop, and iPad.
Additional Benefits:
• Health and dental insurance fully covered through the corporate plan.
• Life and long-term disability insurance provided.
• 401(k) plan with employer matching.
• Daily per diem allowance during travel.
• Three weeks of vacation time, six days of personal/sick leave, and paid holidays.
• Opportunities for further training and career advancement.
For more information about our company, please visit https://www.barbaric.at/en/barbaric-north-america/
We look forward to receiving your application at info@barbaric.us

This is a remote position.