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Remote Player Support Jobs in Ohio (NOW HIRING)

Property Accountant

Cleveland, OH ยท On-site +1

$65K - $70K/yr

Fully remote within EST and CST time zones โ€ข Compensation: $65,000 - $70,000 per year (Exempt ... Deliver responsive, customer-centric support to both internal teams and external clients. What We ...

Sr Financial Analyst II

Westerville, OH ยท On-site +1

$70K - $115K/yr

... remote operating sites governed by unique commercial agreements and varying customers ... This includes month-end close support, profit and loss analysis, balance sheet approval, forecast ...

Financial Analyst

Westerville, OH ยท On-site +1

$55K - $90K/yr

This includes month-end close support and reporting, profit and loss analysis, balance sheet review ... Review and approve remote sites month-end close * Assist with the development of monthly forecasts ...

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

Showing results 21-40

Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What cities in Ohio are hiring for Remote Player Support jobs?

Cities in Ohio with the most Remote Player Support job openings:

Part-Time to Full-Time Executive Assistant

Check Off Your List

Columbus, OH โ€ข Remote

$22/hr

Part-time

Re-posted 11 days ago


Job description

This is a remote position but we are seeking employees based in Florida, Georgia, Maine, Ohio, and Texas.


Check Off Your List (COYL) is hiring aremote part-time Executive Assistantto support our exponential growth.


COYL provides highly trained, remote professionals in bookkeeping, executive assistance, human resources, marketing, web design, and IT Support on a pay-what-you-need model so our clients can focus on what matters most - their business.


We work remotely, but we stay connected through Zoom meetings and Teams. Enjoy the best of both worlds - work from home without the isolation!


This is a remote position (seeking employees based in Florida, Georgia, Maine, Ohio, Texas) reporting to the Manager of the executive assistant team. This role will start at20+hours a weekand can quickly grow from there.


Objectives of the Role:

  • Assist clients as directed
  • Maintain client relations and refine internal processes that support COYL and clients
  • Manage communication between various clients' upper management and employees, liaising with internal and external executives on projects and tasks
  • Plan and orchestrate work to ensure the client's priorities are met, organizational goals are achieved, and best practices are upheld


Daily and Monthly Responsibilities (dependent on client needs):

  • For real estate/ business broker clients
    • Contract-to-Close Management:Supervise administrative aspects of home buyer and seller transactions from executed purchase agreement to closing.
    • Documentation & Compliance:Review contracts, disclosures, and addendums for accuracy and submit to the broker for file compliance.
    • Liaison Communication:Act as the primary contact between agents, clients, lender, title officer, and inspectors to ensure a smooth, timely closing process.
    • Deadline Tracking:Monitor and track all contingency deadlines, including inspection periods, loan approval dates, and appraisal contingencies.
    • Escrow & Title Support:Open escrow, manage earnest money deposits, and ensure all escrow documents are complete.
    • System Maintenance:Input client information into CRM and transaction management software (e.g., DocuSign, SkySlope, Dotloop)
    • Other tasks as needed
  • For all clients
    • Manage the professional and personal needs for various clients
    • Track detailed records in timekeeping system
    • Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to our virtual clients' senior executives
    • Manage, coordinate, and arrange our virtual client's travel and travel-related activities, including hotel booking, transportation, and meals
    • Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database
    • Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with various clients and our company
    • Organize client communications
    • Answer phones for clients and relay messages
    • Plan client events
    • Respond to all requests within a maximum of 4 business hours
    • Navigate priorities while multi-tasking
    • All other tasks as needed


Skills and Qualifications

  • 4 years of experience in an administrative role reporting directly to senior management
  • Experience in real estate support
  • Experience supporting brokers
  • Superb written and verbal communication skills
  • Strong time-management skills and the ability to organize and coordinate multiple projects
  • Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems
  • Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
  • Ability to keep various companies' confidences
  • Promptness and a motivated self-starter
  • Confident and professional phone presence
  • Available to help with urgent requests


Preferred Qualifications

  • Experience developing internal processes and filing systems
  • Associates or above degree in administration; or equivalent experience
  • Knowledge of CRM such as Active Campaign, Zoho, pipedrive, etc.


Schedule:

  • Monday to Friday
  • Part-time with the potential to grow to full-time