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Remote Player Support Jobs in Ohio (NOW HIRING)

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Work alongside the Digital Services team to generate and organize statistical, team and player ...

AKKA Technologies

... support clients in rethinking their product development and business processes, improving ... The Energy division of Akkodis is one of the leading players in Italy in the field of engineering ...

Hitachi

Field Service Engineer - AIS

Cincinnati, OH · Remote

$66K - $82K/yr

Remote - Pennsylvania, United States of America Job ID: R0095755 Date Posted: 2026-02-05 Company ... Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission ...

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Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What are popular job titles related to Remote Player Support jobs in Ohio?

For Remote Player Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in Ohio look for?

The top searched job categories for Remote Player Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Player Support jobs?

Cities in Ohio with the most Remote Player Support job openings:

Remote Player Support jobs near you

Regional Sales Manager, Ohio (Strategic)

Cribl

Cincinnati, OH • On-site, Remote

$150K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 hours ago

Job description

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next.
We're one of the fastest-growing private companies and a leading player in a massive, fast-moving market. With a global workforce, we're remote-first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Why You'll Love This Role
We are seeking a Strategic Sales Representative who is ambitious, adaptable, and enthusiastic. A successful Strategic Sales Rep at Cribl will clearly articulate our value proposition and execute on proven sales processes. This rep will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for a rep who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers.
Please note, this is a remote position based out of Ohio. We are looking for candidates to live local to the territory, and with a track record of successfully selling into the region.
As An Active Member Of Our Team, You Will...
  • Develop a business plan to overachieve sales goals
  • Manage and maintain the entire sales ecosystem from generating leads through closing
  • Help customers understand the value of Cribl during the sales process
  • Articulate our value proposition up and down the organization, from engineer up to CxO
  • Forecasting predictably and hitting sales targets
  • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

If You've Got It - We Want It
  • 7+ years of Strategic Security Sales experience selling into Fortune Level Organizations calling on Security (SIEM & Observability) & IT Personsas (CISCO/CIO's)
  • Experience working with at least one earlier stage start-up organization <1000 employees or has demonstrated entrepreneurial skills throughout their career
  • Proven Track record of landing and expanding 7 figure deals
  • Success selling to G2K companies, and developed at least one new logo from scratch
  • Experience selling through a channel led motion
  • Able to create demand in a territory and selling un-budgeted solutions
  • Background using MEDDIC

#LI-ML1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Base Salary Range
$150,000-$165,000 USD
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

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