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Remote Player Support Jobs in Ohio (NOW HIRING)

AKKA Technologies

... support clients in rethinking their product development and business processes, improving ... The Energy division of Akkodis is one of the leading players in Italy in the field of engineering ...

KickUp

Account Executive, Midwest

Cincinnati, OH · On-site +1

We are a remote-first organization with high flexibility. We offer an extended holiday break ... Has a team player attitude and contributes by working effectively with individuals of diverse ...

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Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What are popular job titles related to Remote Player Support jobs in Ohio?

For Remote Player Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in Ohio look for?

The top searched job categories for Remote Player Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Player Support jobs?

Cities in Ohio with the most Remote Player Support job openings:

Remote Player Support jobs near you

Piping Specialist

AKKA Technologies

On-site, Remote

Contractor

Re-posted 23 days ago

Job description

General information Publication date 30/07/2026 Position description Category OPERATIONS - ENGINEERING/PRODUCTION Job title Piping Specialist Contract Permanent contract Job description Akkodis is a global leader in the engineering and research and development market, aiming to accelerate innovation and digital transformation by leveraging the power of connected data. With a passion for technology and talent, the group, composed of 40,000 engineers and digital experts, offers deep cross-industry expertise in 28 countries across North America, EMEA, and APAC. Akkodis boasts extensive experience and strong know-how in key technology sectors such as mobility, software and technology services, robotics, testing, simulations, data security, artificial intelligence, and data analytics.

The combination of IT and engineering skills leads to a unique offering of end-to-end solutions, with four service lines-Consulting, Solutions, Talents, and Academy-to support clients in rethinking their product development and business processes, improving productivity, minimizing time-to-market, and shaping a smarter and more sustainable future. The Energy division of Akkodis is one of the leading players in Italy in the field of engineering consulting, management, and project management for companies in the energy and clean technology sectors. Composed of highly skilled consultants with proven experience in various fields, including HSE (Health, Safety, and Environment), O&M (Operations and Maintenance), and Digital, who have enhanced their training by collaborating with major international companies, Akkodis ensures coverage of the entire production and distribution supply chain at both national and international levels.

We assist our clients in the development of projects starting from the feasibility phase, engineering, construction, and commissioning, all the way to customized services for clients, with a priority on sustainable development. In order to strengthen our team, we are looking for: Piping Specialist - Energy / Oil & Gas What will your contribution be at Akkodis. Within our Energy division, you will be involved in a project related to the Oil & Gas sector and will be responsible for delivering critical scopes as important work packages for the Turnaround projects by managing subcontractor performance progress by building integration across all parties involve and focus in the risk of change with strong HSE culture.

Business Industry Oil and Gas Profile Do you have a degree in Mechanical Engineering and at least 5 years of experience in the Oil & Gas and Petrochemical sector. You can join the Energy team and work on various projects while getting to know different realities. About you Requirements to start your growth journey: 5 years of experience as a Piping Specialist in the Oil & Gas sector; Previous experience in Offshore environments; Previous experience in maintenance activities or positions; Proficiency in English for both written and verbal communication.

Offer Permanent contract What will you find at Akkodis. A structured and personalized career path, with opportunities for vertical and horizontal growth; Support through our training plans, an annual performance review, initial onboarding assistance, along with follow-ups with managerial figures and HR Business Partners; Access to a Corporate Benefits Platform. Location Remote working + Onshore and Offshore activities in Abidjan, Cote d'Ivoire Position location Job location Africa, Ivory Coast Location Remote working + Onshore and Offshore activities in Abidjan, Cote d'Ivoire Candidate criteria Level of experience 5 to 10 years.

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