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Remote Patient Access Director Jobs in Michigan (NOW HIRING)

TEKsystems

Epic RTE/Prelude Analyst

Detroit, MI · Remote

$70 - $85/hr

Remote Duration: Through End of 2026 Industry: Healthcare IT / Epic Patient Access Overview Our ... Direct influence on eligibility accuracy, registration efficiency, and overall patient experience ...

McLaren

Patient Navigator - Remote In Michigan

Flint, MI · On-site +1

$19.50 - $26.50/hr

Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support. Essential ...

Uptiv Health

$15.50 - $19/hr

Patient and Provider Guide (PPG) About the Company We're Uptiv Health, transforming the experience ... You will report to the Senior Director of Operations. This role will be fully remote. Given that ...

Flourish Health

SVP, Operations

Ann Arbor, MI · On-site +1

... patient access or market expansion. Payer Operations You'll oversee our Payer Operations ... Your responsibility is not to remain the direct owner of every operational function. It is to build ...

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Remote Patient Access Director information

What is a remote patient access director?

A Remote Patient Access Director is a healthcare professional responsible for overseeing and managing patient access services from a remote or virtual setting. This role typically involves supervising teams that handle patient registration, scheduling, insurance verification, and authorizations, ensuring smooth and efficient entry points for patients into the healthcare system. By leveraging technology and remote management strategies, the Remote Patient Access Director works to enhance patient experience, streamline workflows, and maintain compliance with healthcare regulations. Their leadership helps healthcare organizations provide accessible and effective services, even when staff and patients are not physically on-site.

How does a remote patient access director collaborate with cross-functional teams to optimize patient access workflows?

A Remote Patient Access Director regularly works with departments such as IT, clinical staff, revenue cycle management, and patient services to streamline and enhance patient access processes. This involves coordinating virtual meetings, aligning on technology solutions, and establishing clear communication channels for sharing updates and addressing challenges. Effective collaboration ensures seamless scheduling, registration, insurance verification, and billing procedures, ultimately improving the patient experience and operational efficiency.

What are the key skills and qualifications needed to thrive as a remote patient access director, and why are they important?

To thrive as a Remote Patient Access Director, you need expertise in healthcare administration, patient registration processes, and insurance verification, along with a bachelor's degree in healthcare or a related field. Familiarity with hospital information systems (HIS), revenue cycle management software, and HIPAA compliance is typically required. Outstanding leadership, analytical thinking, and strong communication skills set top performers apart in this role. These competencies are crucial for ensuring efficient patient onboarding, regulatory compliance, and a seamless experience for both patients and healthcare teams in a remote environment.

What is the difference between Remote Patient Access Director vs Remote Patient Access Coordinator?

AspectRemote Patient Access DirectorRemote Patient Access Coordinator
CredentialsBachelor's degree in healthcare administration or related field; experience in healthcare managementHigh school diploma or associate degree; experience in patient access or customer service
Work EnvironmentOversees teams, manages operations, and develops policies remotelyHandles patient scheduling, registration, and inquiries remotely
Employer & Industry UsageHospitals, health systems, and clinicsHospitals, clinics, and healthcare providers
Search & Comparison IntentUnderstanding leadership roles in patient accessEntry-level or operational roles in patient access

The Remote Patient Access Director focuses on managing teams, developing policies, and overseeing patient access operations remotely. In contrast, the Remote Patient Access Coordinator handles day-to-day patient scheduling and registration tasks. Both roles are essential in healthcare settings but differ in responsibilities, experience requirements, and scope of work.

What are popular job titles related to Remote Patient Access Director jobs in Michigan?

For Remote Patient Access Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Director jobs in Michigan look for?

The top searched job categories for Remote Patient Access Director jobs in Michigan are:

What cities in Michigan are hiring for Remote Patient Access Director jobs?

Cities in Michigan with the most Remote Patient Access Director job openings:

Remote Patient Access Director jobs near you
Infographic showing various Remote Patient Access Director job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 6% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Access Representative Associate

Corewell Health

Kentwood, MI • On-site, Remote

$16 - $20.50/hr

Full-time

Medical, Vision, Retirement

Posted 5 days ago

Corewell Health rating

6.9

Company rating: 6.9 out of 10

Based on 783 frontline employees who took The Breakroom Quiz

453rd of 898 rated healthcare providers

Job description

Shift and status
Full time, 8 a.m. to 4:30 p.m., variable days and every third weekend
Must reside in the state of Michigan
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
  • Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations.
  • Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status.
  • Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership.
  • Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements.
  • Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed.
  • Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments.
  • Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines.
  • Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule.
  • May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
  • Performs other duties as assigned.

Qualifications
Required
  • High School Diploma or equivalent
  • 1 year of relevant experience

Preferred
  • Associate's degree

About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Care Center Breton - 4600 Breton Rd SE - Kentwood
Department Name
Contact Center Primary Care - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. - 4:30 p.m.
Days Worked
Monday - Friday
Weekend Frequency
Every third weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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