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Remote Operations Jobs in Portland, ME (NOW HIRING)

SOCRadar

Revenue Operations Manager

Poland, ME · Remote

Sales Operations * Optimize the end-to-end sales process. * Territory planning and account ... Experience working in remote global teams. Preferred Qualifications * Cybersecurity industry ...

Fisher Agencies

Remote Leadership Trainee

Portland, ME · Remote

As a Remote Leadership Trainee, you will engage with team members, assist in daily operations, and learn key strategies to lead and motivate teams effectively. This role is ideal for those looking to ...

VETRO, Inc

Technical Account Manager (Remote)

Portland, ME · Remote

$115K - $165K/yr

Operational Excellence: Identify opportunities to streamline processes and improve operational ... Familiarity with working in a remote or distributed team environment. * Experience in fast-paced ...

VETRO, Inc

Senior Account Executive (Remote)

Portland, ME · Remote

$190K - $230K/yr

... Customer Operations to ensure seamless implementation and effective ongoing account growth ... Familiarity with working in a remote or distributed team environment * Experience in fast-paced ...

Liveops

Remote Customer Service Agent

Portland, ME · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Talkiatry

Remote Therapist - Maine

Portland, ME · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Portland Webworks

Drupal DevOps Engineer

Portland, ME · Remote

$60K - $90K/yr

As a Drupal DevOps Engineer, you have a solid grasp of the Drupal hosting configurations, build processes and automation of deployments. You have a strong focus on business outcomes, are comfortable ...

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Remote Operations information

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How much do remote operations jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote operations in Portland, ME is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $28.27 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Portland, ME?

The most popular types of Operations jobs in Portland, ME are:

What are popular job titles related to Remote Operations jobs in Portland, ME?

For Remote Operations jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Portland, ME look for?

The top searched job categories for Remote Operations jobs in Portland, ME are:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Portland, ME as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,400 per year, or $24.7 per hour.

HEDIS Operations Coordinator - Remote

Portland, ME • On-site, Remote

Martin's Point Health Care
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Martin's Point Health Careexternal

$65K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Martin’s Point Health Care rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
  • Serves as the primary liaison for medical record retrieval vendors, fostering effective partnerships and coordinating day-to-day operational activities to support HEDIS and quality program objectives.
  • Partners with Legal, Compliance, Procurement, and Quality leadership to coordinate vendor contract activities, including new agreements, renewals, amendments, and terminations, ensuring timely execution and compliance with organizational policies. Investigate and resolve vendor-related issues and grievances, monitor corrective action plans, and collaborate with internal and external stakeholders to improve vendor performance and service delivery.
  • Coordinates medical record procurement activities by documenting record requests, monitoring retrieval status, tracking receipt of records, and maintaining accurate inventory to support HEDIS reporting and audit readiness.
  • Coordinates, tracks, reconciles, and validates vendor invoices, partnering with Accounts Payable and Quality leadership to ensure timely processing, payment accuracy, and budget accountability.
  • Communicates with provider offices, facilities, and other record custodians to verify medical record locations, resolve procurement barriers, and facilitate timely record retrieval.
  • Maintains accurate operational reports, dashboards, and documentation related to vendor performance, medical record retrieval, invoice reconciliation, and project milestones, providing routine status updates to leadership.
  • Supports HEDIS audit preparedness by maintaining organized documentation, validating submission inventories, coordinating audit requests, and assisting with regulatory and accreditation activities as needed.
  • Coordinates cross-functional quality initiatives and operational projects in collaboration with HEDIS Supervisor to maintain and improve workflow efficiency and achieve departmental goals.
  • Other duties and responsibilities as needed.

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
POSITION QUALIFICATIONS
Education:
  • Bachelor Degree or equivalent combination of relevant education and experience

Licensure/certification:
  • Medical Assistant Certification preferred
  • PMP/PMI certification preferred

Experience:
  • 3+ year(s) experience in a health care/managed care organization required
  • Experience with health plan quality preferred

Knowledge:
  • Knowledge of medical terminology, healthcare documentation and basic financial tracking processes

Skills:
  • Intermediate or greater use of Microsoft office products, especially excel, word, and PowerPoint
Pay Range:$65,725.40 - $81,190.20The pay range above reflects the anticipated base pay range based on a full-time position. Actual compensation will be determined based on factors such as experience, skills, qualifications, and other job-related considerations. Employees may also be eligible for additional compensation, including incentive or commission-based programs, where applicable and subject to the terms of the relevant plan.In addition to base compensation, we offer a comprehensive benefits package including medical, dental, vision, retirement savings with employer contributions, paid time off (including volunteer time off!), pie day, and other employee benefits.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact jobinquiries@martinspoint.org
Do you have a question about careers at Martin's Point Health Care? Contact us at: jobinquiries@martinspoint.org

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