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Remote Operations Jobs in Baton Rouge, LA (NOW HIRING)

GardaWorld

Business Development Manager

Baton Rouge, LA · Remote

$75K/yr

... remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace ... Partner closely with operations and internal stakeholders to align expectations, ensure smooth ...

GardaWorld

Business Development Manager

Baton Rouge, LA · Remote

$75K/yr

... remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace ... Partner closely with operations and internal stakeholders to align expectations, ensure smooth ...

GardaWorld

Business Development Manager

Baton Rouge, LA · Remote

$75K/yr

... remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace ... Partner closely with operations and internal stakeholders to align expectations, ensure smooth ...

GardaWorld

Business Development Manager

Baton Rouge, LA · Remote

$75K/yr

... remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace ... Partner closely with operations and internal stakeholders to align expectations, ensure smooth ...

GardaWorld

Business Development Manager

Baton Rouge, LA · Remote

$75K/yr

... remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace ... Partner closely with operations and internal stakeholders to align expectations, ensure smooth ...

Quora

AI Automation Engineer -Remote

Baton Rouge, LA · On-site +1

$202K - $234K/yr

This is a unique opportunity to shape how LLMs become embedded in our daily operations. Your goal ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Bigge

Sales Representative

Gonzales, LA · Remote

... remote position covering the Gulf Region, including Louisiana, Mississippi, Alabama, and surrounding Gulf Coast markets. The position will be based out of Louisiana, supporting regional operations ...

Bigge

Sales Representative

Baton Rouge, LA · Remote

... remote position covering the Gulf Region, including Louisiana, Mississippi, Alabama, and surrounding Gulf Coast markets. The position will be based out of Louisiana, supporting regional operations ...

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Remote Operations information

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How much do remote operations jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote operations in Baton Rouge, LA is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

How does a Remote Operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to the management and control of business processes, machinery, systems, or teams from a distance, typically using digital tools and connectivity. These roles can include overseeing technical systems, facilitating communication, or managing workflow across different locations. Remote operations are common in industries such as energy, IT, manufacturing, and customer service, allowing organizations to operate efficiently without requiring all personnel to be on-site.
What are the most commonly searched types of Operations jobs in Baton Rouge, LA? The most popular types of Operations jobs in Baton Rouge, LA are:
What job categories do people searching Remote Operations jobs in Baton Rouge, LA look for? The top searched job categories for Remote Operations jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Operations jobs? Cities near Baton Rouge, LA with the most Remote Operations job openings:
Remote Operations jobs near you
Call Center Representative - Baton Rouge, LA - Remote

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies LLC

Baton Rouge, LA • Remote

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 188 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

We’re seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.

Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3–5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.
What we're looking for
  • High School Diploma or equivalent (GED)
  • 1–2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred
What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: All candidates are required to complete a Harver Assessment as part of the application process. This assessment evaluates key competencies such as communication, multitasking, and problem-solving.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: “Internet Speed Test.”

“This posting is intended for pipelining. We will accept applications on an ongoing basis.”

#LI-REMOTE #LI-PP1

The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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