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Remote Operations Jobs in Iowa (NOW HIRING)

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Remote Customer Service Agent

Sioux City, IA · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Council Bluffs, IA · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Waterloo, IA · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Davenport, IA · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Ankeny, IA · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Cedar Rapids, IA · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Des Moines, IA · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Showing results 41-60

Remote Operations information

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Iowa?

The most popular types of Operations jobs in Iowa are:

What are popular job titles related to Remote Operations jobs in Iowa?

For Remote Operations jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Remote Operations jobs?

Cities in Iowa with the most Remote Operations job openings:

Infographic showing various Remote Operations job openings in Iowa as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Coding Representative (Remote Eligible)

Iowa City, IA • On-site, Remote

The University Of Iowa
Colleges, Universities, and Professional Schools • 10K+ employees

$45K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Review medical record documentation to assign accurate ICD-10-CM diagnosis, CPT/HCPCS procedure, and E&M codes for Emergency Department services.

  • Monitor compliance standards and policies to ensure proper reimbursement and identify process improvements related to coding and billing.

  • Communicate with healthcare providers and team members to resolve documentation issues and assist with training on documentation requirements.


University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz


Job description

University of Iowa Health Care is recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

University of Iowa Health Care, Department of Health Information Management, Coding and Abstracting Division is seeking an individual to join our team as a full-time Emergency Department Medical Coder (Coding Representative) - Remote Eligible to assign accurate and complete ICD-10-CM diagnosis, CPT/HCPCS procedure codes, and E&M codes for facility and physician ED services.

Position Responsibilities:

       Review medical record documentation to assign accurate and complete ICD-10-CM diagnosis and CPT/HCPCS procedure codes, as well as Evaluation and Management (E/M) codes for facility and physician services related to the Emergency Department, in accordance with ICD-10 Official Coding Guidelines, regulatory guidelines, and coding compliance policies.

       Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either on-site or virtually from the Hospital Support Services building at a length determined by the supervisor.  Remote eligibility will be evaluated upon satisfactory training.  Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Key Areas of Responsibilities:

Patient Revenue Management - Review medical record documentation to assign correct diagnoses and CPT procedure codes.  Determine if billed data complies with documentation and regulatory requirements. Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

Operations and Performance Standards - Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations. Contribute to new tools and processes that address underlying causes of incorrect payment. Review HB (hospital billing) and PB (physician billing) charge review work queues for accounts with edits. Identify potential process improvements including denial management.

Reporting - Prepare work list reports and other reports as directed.

Communication/Training - Communicate with co-workers, supervisors and departments to resolve issues. May assist with or provide training to providers regarding documentation requirements. Communicate with healthcare providers to resolve documentation issues, including incomplete or unsigned documentation, or when additional information is needed to ensure complete and accurate code assignment.  Participate in internal coding and developmental training.

Classification Title:  Coding Representative

Department:  Health Information Management

University Pay Grade:  2B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure-b

Annual Salary:  $45,000 to Commensurate

Percent of Time:  100%, 40 hours per week

Staff Type:  Professional & Scientific

Work Schedule:  Days and hours are negotiable, 40 hours per week

Location: Hospital Support Services Building (HSSB), 3281 Ridgeway Drive, Coralville, IA  52241

Benefits Highlights:

  • https://hr.uiowa.edu/benefits
  • Regular salaried position located in Coralville, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

Position Responsibilities:

       Review medical record documentation to assign accurate and complete ICD-10-CM diagnosis and CPT/HCPCS procedure codes, as well as Evaluation and Management (E/M) codes for facility and physician services related to the Emergency Department, in accordance with ICD-10 Official Coding Guidelines, regulatory guidelines, and coding compliance policies.

       Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either on-site or virtually from the Hospital Support Services building at a length determined by the supervisor.  Remote eligibility will be evaluated upon satisfactory training.  Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Key Areas of Responsibilities:

Patient Revenue Management - Review medical record documentation to assign correct diagnoses and CPT procedure codes.  Determine if billed data complies with documentation and regulatory requirements. Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

Operations and Performance Standards - Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations. Contribute to new tools and processes that address underlying causes of incorrect payment. Review HB (hospital billing) and PB (physician billing) charge review work queues for accounts with edits. Identify potential process improvements including denial management.

Reporting - Prepare work list reports and other reports as directed.

Communication/Training - Communicate with co-workers, supervisors and departments to resolve issues. May assist with or provide training to providers regarding documentation requirements. Communicate with healthcare providers to resolve documentation issues, including incomplete or unsigned documentation, or when additional information is needed to ensure complete and accurate code assignment.  Participate in internal coding and developmental training.

Required Education

Completion of a degree program in Health Information Management from AHIMA or medical coding certification program from AAPC and/or an equivalent combination of education and experience is required.

Required Certification:

Requires Health Information Management certification such as RHIA or RHIT or coding certification (CCS, CCA or CPC, etc.) through a nationally recognized credentialing body (AHIMA or AAPC).  Must receive full certification within six months of hire.

Required Qualifications:

  • Knowledge of hospital outpatient ICD-10-CM and CPT medical coding
  • Knowledge of Evaluation and Management (E&M) coding for physician billing 
  • Knowledge of medical terminology
  • Knowledge of anatomy and physiology
  • Must be proficient in computer software applications (i.e. Microsoft Office)
  • Excellent written and verbal communication skills
  • Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals
  • Professional experience working effectively with individuals from a variety of backgrounds and perspectives

Desired Qualifications:

  • 1-3 years of experience with hospital outpatient ICD-10-CM and CPT medical coding
  • 1-3 years of experience with Evaluation and Management (E&M) coding for Emergency department physicians
  • Knowledge, understanding and experience with CMS regulations and industry standards
  • Knowledge and experience utilizing Epic
  • Knowledge and experience utilizing 3M (or equivalent) MS DRG/APR DRG encoder/analyzer software

 Position and Application Details:

In order to be considered for an interview, applicants must upload a resume and cover letter and mark them as a "Relevant File" to the submission. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For questions or additional information, please contact Becki Embretson at becki-embretson@uiowa.edu

Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available.  The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm - 4:00pm, Or by appointment. Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Additional Information
  • Classification Title: Coding Representative
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: Remote within Iowa
Compensation
  • Pay Level: 2B
  • Starting Salary Minimum: 45000.00
Contact Information
  • Organization: Healthcare
  • Contact Name: Becki Embretson
  • Contact Email: becki-embretson@uiowa.edu

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