Remote Operations Supervisor Jobs in Minnesota (NOW HIRING)

Job Description
Hennepin County District Court invites qualified applicants for one Court Operations Supervisor position in the Downtown Minneapolis Criminal Division.
The Court Operations Supervisor leads the day-to-day operations of the Criminal Division: planning, supervising and reviewing the functions and daily operations of personnel; establishing workloads and schedules; analyzing and streamlining work processes; assisting in the development of strategic goals and overseeing implementation at the divisional level; and working with the public, judges, court staff, partnering criminal justice departments and county or state agencies to ensure that records are processed in a timely and accurate manner that is consistent with the Court's mission and vision.
Example of Duties

• Delegate workloads and schedules using teamwork strategies to achieve divisional and organizational objectives
• Select, coach, mentor, direct, and evaluate the performance of staff according to set standards and expectations; act as an effective role model to staff in all areas; assist in developing orientation, training programs, and reference documentation for employees
• Implement and monitor compliance of both new and revised policies and procedures, as well as the processing of all legal documents in the division
• Oversee all case processing and recommend improvements to ensure time standards, statutory guidelines, and case updating standards of the court are met
• Utilize collaborative communication techniques to respond to and manage day-to-day issues brought by judicial officers, staff, customers, and related county and/or state agencies; answer inquiries relative to the policy, practice, and procedures of the court
• Maintain court records and statistical reports

Typical Qualifications
Minimum Qualifications

• High school diploma or equivalent
• Two years of experience as a supervisor, Court Clerk Leadworker, Court Operations Specialist, Court Operations Associate, or equivalent work in a court, legal setting, or other fast-paced, high-volume, and technology-dependent environment
• Access to a reliable internet connection is required when working remotely

Preferred Qualifications

• Paralegal, Associate, or Bachelor's degree in Criminal Justice, Political Science, Business Administration, or a related field
• Experience working in the Hennepin County Criminal Division
• General understanding of principles and practices of court proceedings, applicable statutes and rules, and records management
• Knowledge and experience working with electronic filing (eFile and eService) the Minnesota Case Management System (MNCIS), SharePoint, Application Extender (AX), and other eCourt technologies
• Knowledge and/or experience of effective supervisory and management techniques including team building and planning and/or supervising the work of others
• Experience researching and analyzing problems, putting effective changes into practice, measuring performance and ensuring compliance

Minimum Knowledge, Skills, and Abilities

• Ability to train, motivate, coach, and supervise support personnel
• Ability to develop and maintain effective working relationships with others as a team member
• Skilled in critical thinking, problem solving, conflict resolution, and excellent customer service
• Ability to be self-directed, organized, adaptable, and work independently with minimal direct supervision
• Ability to analyze problems, put effective changes into practice, and ensure compliance
• Considerable knowledge and experience planning and implementing projects, initiatives, and tasks in a high-volume, fast-paced environment
• Ability to express ideas concisely and clearly, both orally and in writing

Supplemental Information
Logistics
The Criminal Downtown Division teams are located in downtown Minneapolis:

• Hennepin County Government Center: 300 South 6th Street, C-1153 (eleventh floor)
• Public Safety Facility: 401 South 4th Street, Suite 134 (first floor)

This position will be located at the Hennepin County Government Center but will provide backup to and collaboration with the Public Safety Facility, with reassignment or location rotation at the discretion of the Court Operations Manager. The core hours for this position are 8:00 a.m.-4:30 p.m., Monday-Friday, but may vary depending on the assignment and operational needs within the Division. This position works on-site with occasional flexibility to work remotely, which may change depending on business needs.
Salary Range
The expected starting salary minimum is $34.40. This position is exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.
Instructions for Applying
Complete and submit your online application with resume and cover letter attached by June 10th, 2026, at 11:59 p.m. Interviews for this position will take place virtually. All employment offers are contingent upon satisfactory results of our background check processes.
Please contact Human Resources with questions regarding this posting via email: 4th.human.resources@courts.state.mn.us; or phone: 612-540-6488.
About Us
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 4th.Human.Resources@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
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