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Remote Operations Supervisor Jobs in Arizona (NOW HIRING)

Harris

This remote role welcomes candidates anywhere in the US. Salary: 140K - 160K AI & Innovation ... In parallel, design the Operations support model (DevOps, Platform, and IT support structure ...

Arizona Department of Administration

$65K - $70K/yr

REMOTE OPTIONS, PHOENIX Categories: Human Resources, Management/Supervisor DEPARTMENT OF ECONOMIC ... and Operations. This position supervises a team of HR professionals and provides support and ...

The State of Arizona

C#.NET Supervisor

Phoenix, AZ · On-site +1

$85K - $91K/yr

All work, including remote work, should be performed within Arizona unless an exception is properly ... Establish Operational/Strategic planning for the department. Lead the creation of operational and ...

Cable One, Inc.

Director Field Operations

Phoenix, AZ · On-site +1

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...

Cableone

Director Field Operations

Phoenix, AZ · On-site +1

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...

ASCENSUS

Director, Operations

Phoenix, AZ · On-site +1

$140/hr

Will consider remote candidates. Job Summary Provides strategic leadership and daily management of operational areas of the company to continuously evolve overall operational and organizational ...

StateServ Medical LLC

Tax Manager - Remote

Mesa, AZ · On-site +1

$95K - $125K/yr

... operational efficiency. * Collaborate cross-functionally with Finance, Accounting, Legal, Human ... Supervisory and Managerial Responsibility * This position does not include formal, direct ...

StateServ Medical

Tax Manager - Remote

Mesa, AZ · On-site +1

$95K - $125K/yr

... operational efficiency. * Collaborate cross-functionally with Finance, Accounting, Legal, Human ... Supervisory and Managerial Responsibility * This position does not include formal, direct ...

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Remote Operations Supervisor information

What is a remote operations supervisor?

A Remote Operations Supervisor is responsible for managing teams and overseeing operational processes from a remote location, ensuring that company goals and standards are met. They coordinate workflows, monitor performance metrics, and provide support and guidance to remote employees. Their role often includes implementing company policies, troubleshooting issues, and facilitating communication between teams and upper management. Remote Operations Supervisors use digital tools to maintain productivity and collaboration within distributed teams.

How does a remote operations supervisor typically coordinate and communicate with distributed teams to ensure smooth workflow?

A Remote Operations Supervisor usually relies on a combination of digital tools, such as project management software, video conferencing, and instant messaging platforms, to coordinate tasks and maintain clear communication with team members working from different locations. They often schedule regular virtual meetings to set expectations, monitor progress, and address any issues that arise. Establishing clear protocols and maintaining open lines of communication are crucial for overcoming challenges like time zone differences and ensuring team cohesion. Proactive leadership and adaptability are key to fostering a productive and collaborative remote work environment.

What are the key skills and qualifications needed to thrive as a remote operations supervisor, and why are they important?

To thrive as a Remote Operations Supervisor, you need strong organizational, leadership, and problem-solving skills, typically supported by experience in operations management and a relevant degree. Familiarity with remote collaboration platforms (such as Slack, Zoom, or Microsoft Teams), workflow management systems, and sometimes certifications like PMP is highly beneficial. Excellent communication, adaptability, and the ability to motivate distributed teams are standout soft skills in this role. These competencies are crucial for ensuring seamless operations, effective team coordination, and achieving organizational goals in a virtual environment.

What is the difference between Remote Operations Supervisor vs Remote Operations Coordinator?

AspectRemote Operations SupervisorRemote Operations Coordinator
Required CredentialsTypically requires management experience, industry-specific certifications, and leadership skillsUsually requires administrative or coordination experience, often with basic industry knowledge
Work EnvironmentOversees remote teams, manages workflows, and ensures operational efficiencySupports daily operations, schedules, and communication between teams
Employer & Industry UsageCommon in logistics, customer service, and IT sectorsFrequent in customer support, tech, and service industries

The Remote Operations Supervisor focuses on managing remote teams and ensuring operational efficiency, often requiring leadership experience. In contrast, the Remote Operations Coordinator handles daily support tasks and coordination activities, typically with less managerial responsibility. Both roles are vital in remote work environments but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Operations Supervisor jobs in Arizona?

The most popular types of Operations Supervisor jobs in Arizona are:

What are popular job titles related to Remote Operations Supervisor jobs in Arizona?

For Remote Operations Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Operations Supervisor jobs in Arizona look for?

The top searched job categories for Remote Operations Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Remote Operations Supervisor jobs?

Cities in Arizona with the most Remote Operations Supervisor job openings:

Remote Operations Supervisor jobs near you

National BAS Field Service Operations Manager

Kelso Building Services

Phoenix, AZ • Remote

Full-time

Posted 3 days ago

New

Job description

Travel: Approximately 30–50%, based on business requirements

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.