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Remote Operations Coordinator Jobs in Utah (NOW HIRING)

HB Travels

Booking Coordinator - Remote

Saint George, UT · Remote

$30K - $70K/yr

... coordinating reservation requests. This remote position combines customer service, research ... Manage your schedule around customer and operational needs * Training Available: Learn booking ...

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How much do remote operations coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote operations coordinator in Utah is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.38 per hour, depending on experience, location, and employer.

What is a remote operations coordinator?

A Remote Operations Coordinator is responsible for overseeing and managing operational tasks for a company or team that operates remotely. They ensure smooth communication, coordinate workflows, and troubleshoot logistical or technical issues. This role often involves scheduling, project management, and process optimization to enhance efficiency. Strong organizational, communication, and problem-solving skills are essential for success in this position.

What does a remote operations coordinator do?

As a Remote Operations Coordinator, your day often involves managing schedules, tracking project progress, updating documentation, and facilitating communication between remote team members. You’ll likely handle problem resolution, coordinate virtual meetings, and assist with streamlining workflows using various online tools. The role requires staying organized and proactive as priorities shift, and you may work closely with departments such as customer support, HR, or IT. This level of variety keeps the job engaging and helps you build a broad skill set while supporting your team’s effectiveness from afar.

What skills and qualifications are needed to thrive as a remote operations coordinator?

A Remote Operations Coordinator typically requires strong organizational abilities, problem-solving skills, and experience in project or operations management, often supported by a relevant degree or equivalent work background. Proficiency with digital communication platforms (such as Slack or Microsoft Teams), project management tools (like Asana or Trello), and remote collaboration software is expected. Exceptional time management, proactive communication, and adaptability are standout soft skills in this position. These skills are crucial for efficiently overseeing remote processes, coordinating dispersed teams, and ensuring smooth, effective operations in a virtual work environment.

What are popular job titles related to Remote Operations Coordinator jobs in Utah?

For Remote Operations Coordinator jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Operations Coordinator jobs in Utah look for?

The top searched job categories for Remote Operations Coordinator jobs in Utah are:

What cities in Utah are hiring for Remote Operations Coordinator jobs?

Cities in Utah with the most Remote Operations Coordinator job openings:

Remote Operations Coordinator jobs near you
Infographic showing various Remote Operations Coordinator job openings in Utah as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,894 per year, or $22.5 per hour.

BAS Service Operations Manager

Kelso Industries

Ogden, UT • Remote

Full-time

Posted 11 days ago

Job description

Direct Reports: 9-20 (Remote Ops, Service Coordination, Field Technicians, Support Roles)

Role Overview

The National BAS Service Operations Manager is a senior operational leadership role responsible for the end-to-end execution, performance, and growth of BAS service operations across KBS and the Kelso Industries portfolio.

This role owns:

  • National BAS service delivery execution
  • Service revenue growth and profitability
  • Remote operations and managed services
  • Field service team performance
  • Customer experience and retention

The position serves as the central operational leader coordinating across:

  • KBS Branches
  • KBS Customer Service Center (CSC)
  • National Programming Team
  • Sales & Estimating
  • MSI Team
  • National BAS Project Management

This role ensures a scalable, high-performance service organization capable of supporting multi-site enterprise clients and national service agreements.

Key Responsibilities

  1. National Service Operations Leadership
  • Lead and manage 9-20 direct reports, including:
    • Remote Operations / Monitoring Team
    • BAS Service Coordinators / Dispatch
    • BAS Field Technicians (direct or matrixed)
  • Oversee daily BAS service operations across:
    • KBS branches
    • National BAS Travel Teams
  • Establish operational structure, roles, and accountability
  • Drive standardization of national BAS service delivery
  1. Service Revenue & Financial Performance
  • Own and drive:
    • T&M service revenue
    • Quoted service work
    • PMA / Remote PMA contracts
    • Small projects and service-based upgrades
  • Partner with Sales and Estimating to:
    • Identify service opportunities
    • Convert service calls into revenue-generating work
  • Support and contribute to:
    • Forecasting (weekly, monthly, annual)
    • Revenue planning and backlog management
  • Ensure margin performance and cost control
  1. Remote Operations & Managed Services
  • Lead the KBS Remote Operations & Monitoring Center (ROC / Kelso Connected):
    • 24/7 operations oversight
    • Alarm management and triage
    • Remote diagnostics and resolution
  • Drive growth of:
    • Managed BAS services
    • Remote PMA offerings
    • Analytics / FDD-based service models
  • Ensure integration between:
    • Remote operations
    • Field technicians
    • National programming resources
  1. Service Execution & Work Management
  • Oversee all BAS service work including:
    • Service requests and dispatch
    • Preventative maintenance (PMA)
    • Repairs and troubleshooting
    • Quoted service jobs
    • Small-to-mid size BAS projects
  • Ensure:
    • Timely scheduling and execution
    • Proper documentation and closeout
    • Clean handoff to billing
  1. Billing, Revenue Recognition & Back Office Alignment
  • Oversee service billing processes, ensuring:
    • Accuracy and timeliness
    • Alignment with contract terms and SOV structures
  • Coordinate with: KBS CSC and Accounting / Finance
  • Ensure:
    • T&M
    • PMA
    • Project/service hybrid work
    • Jobs are billing-ready within target timelines
    • Proper tracking of:
  1. Cross-Functional Leadership
  • Work closely with:
    • KBS Branch Leadership
    • CSC (Customer Service Center)
    • National Programming Team
    • Sales & Estimating
    • MSI Team
    • National BAS Project Management
    • Kelso Portfolio Operating Companies
  • Drive:
    • Resource planning and allocation
    • Technical support alignment
    • Project-to-service and service-to-project transitions
  1. Customer Experience & Account Support
  • Own service-level customer experience across national accounts
  • Act as escalation point for:
    • Service delays
    • Technical challenges
    • Multi-site coordination issues
  • Support:
    • Client onboarding
    • National account service strategies
    • Long-term client retention
  1. Client & Site Onboarding
  • Lead onboarding of:
    • New BAS service clients
    • New facilities and portfolios
  • Ensure:
    • System integration into remote monitoring platforms
    • Proper documentation and asset tracking
    • Service workflows established
  1. Workforce Management & Development
  • Recruit, onboard, and develop:
    • BAS service technicians
    • Remote operators
    • Service coordinators
  • Establish:
    • Training plans
    • Performance metrics
    • Career development pathways
  • Drive a culture of accountability, safety, and  Customer focus
  1. Inventory, Tools & Fleet Oversight
  • Oversee:
    • Service inventory and materials
    • Tooling and test equipment
    • Service vehicles (as applicable)
  • Ensure readiness for:
    • Rapid deployment
    • National service consistency
  1. Process, SOP & Continuous Improvement
  • Enforce and improve:
    • National BAS SOPs
    • Service workflows (ServiceTitan, Sales Force etc.)
  • Identify:
    • Bottlenecks
    • Inefficiencies
    • Automation opportunities
  • Drive continuous improvement initiatives

What Success Looks Like

  • Scalable national BAS service organization
  • Strong recurring revenue growth (PMA + Remote Services)
  • Seamless integration of: Remote operations, Field service, Programming
  • High customer retention and satisfaction
  • Efficient billing revenue conversion cycle
  • Fully aligned national team supporting Kelso portfolio growth

Apply