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Remote Operations Coordinator Jobs in Roy, UT (NOW HIRING)

Remote Services Coordinator

Ogden, UT · Remote

$19.25 - $24.50/hr

We are looking for an organized Remote Services Coordinator to assist with client requests, reservations, documentation, and service-related details. Key Responsibilities * Coordinate client service ...

New

BAS Client Service Representative

Ogden, UT · Remote

$15.75 - $21.25/hr

Work closely with BAS Field Service Operations and the BAS Parts Coordinator to ensure deficiencies ... Experience with remote monitoring, FDD, analytics, energy services, or smart-building technologies.

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual ... They provide the QA Supervisor with data on the status of the operation's quality assurance.

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual ... They provide the QA Supervisor with data on the status of the operation's quality assurance.

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and ...

While this is a full remote position, there is preference for candidates located in the Northern ... planning, coordination, and execution of new and retrofit designs. * Develop engineering ...

Remote Operations Coordinator information

See Roy, UT salary details

$13

$23

$36

How much do remote operations coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote operations coordinator in Roy, UT is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.59 per hour, depending on experience, location, and employer.

What is a remote operations coordinator?

A Remote Operations Coordinator is responsible for overseeing and managing operational tasks for a company or team that operates remotely. They ensure smooth communication, coordinate workflows, and troubleshoot logistical or technical issues. This role often involves scheduling, project management, and process optimization to enhance efficiency. Strong organizational, communication, and problem-solving skills are essential for success in this position.

What does a remote operations coordinator do?

As a Remote Operations Coordinator, your day often involves managing schedules, tracking project progress, updating documentation, and facilitating communication between remote team members. You’ll likely handle problem resolution, coordinate virtual meetings, and assist with streamlining workflows using various online tools. The role requires staying organized and proactive as priorities shift, and you may work closely with departments such as customer support, HR, or IT. This level of variety keeps the job engaging and helps you build a broad skill set while supporting your team’s effectiveness from afar.

What skills and qualifications are needed to thrive as a remote operations coordinator?

A Remote Operations Coordinator typically requires strong organizational abilities, problem-solving skills, and experience in project or operations management, often supported by a relevant degree or equivalent work background. Proficiency with digital communication platforms (such as Slack or Microsoft Teams), project management tools (like Asana or Trello), and remote collaboration software is expected. Exceptional time management, proactive communication, and adaptability are standout soft skills in this position. These skills are crucial for efficiently overseeing remote processes, coordinating dispersed teams, and ensuring smooth, effective operations in a virtual work environment.

What are the most commonly searched types of Remote Operations jobs in Roy, UT?

The most popular types of Remote Operations jobs in Roy, UT are:

What job categories do people searching Remote Operations Coordinator jobs in Roy, UT look for?

The top searched job categories for Remote Operations Coordinator jobs in Roy, UT are:

What cities near Roy, UT are hiring for Remote Operations Coordinator jobs?

Cities near Roy, UT with the most Remote Operations Coordinator job openings:

BAS Service Operations Manager

Kelso Building Services

Ogden, UT • Remote

Full-time

Posted 2 days ago

New


Job description

Direct Reports: 9–20 (Remote Ops, Service Coordination, Field Technicians, Support Roles)

Role Overview

The National BAS Service Operations Manager is a senior operational leadership role responsible for the end-to-end execution, performance, and growth of BAS service operations across KBS and the Kelso Industries portfolio.

This role owns:

  • National BAS service delivery execution
  • Service revenue growth and profitability
  • Remote operations and managed services
  • Field service team performance
  • Customer experience and retention

The position serves as the central operational leader coordinating across:

  • KBS Branches
  • KBS Customer Service Center (CSC)
  • National Programming Team
  • Sales & Estimating
  • MSI Team
  • National BAS Project Management

This role ensures a scalable, high-performance service organization capable of supporting multi-site enterprise clients and national service agreements.

Key Responsibilities

  1. National Service Operations Leadership
  • Lead and manage 9–20 direct reports, including:
    • Remote Operations / Monitoring Team
    • BAS Service Coordinators / Dispatch
    • BAS Field Technicians (direct or matrixed)
  • Oversee daily BAS service operations across:
    • KBS branches
    • National BAS Travel Teams
  • Establish operational structure, roles, and accountability
  • Drive standardization of national BAS service delivery
  1. Service Revenue & Financial Performance
  • Own and drive:
    • T&M service revenue
    • Quoted service work
    • PMA / Remote PMA contracts
    • Small projects and service-based upgrades
  • Partner with Sales and Estimating to:
    • Identify service opportunities
    • Convert service calls into revenue-generating work
  • Support and contribute to:
    • Forecasting (weekly, monthly, annual)
    • Revenue planning and backlog management
  • Ensure margin performance and cost control
  1. Remote Operations & Managed Services
  • Lead the KBS Remote Operations & Monitoring Center (ROC / Kelso Connected):
    • 24/7 operations oversight
    • Alarm management and triage
    • Remote diagnostics and resolution
  • Drive growth of:
    • Managed BAS services
    • Remote PMA offerings
    • Analytics / FDD-based service models
  • Ensure integration between:
    • Remote operations
    • Field technicians
    • National programming resources
  1. Service Execution & Work Management
  • Oversee all BAS service work including:
    • Service requests and dispatch
    • Preventative maintenance (PMA)
    • Repairs and troubleshooting
    • Quoted service jobs
    • Small-to-mid size BAS projects
  • Ensure:
    • Timely scheduling and execution
    • Proper documentation and closeout
    • Clean handoff to billing
  1. Billing, Revenue Recognition & Back Office Alignment
  • Oversee service billing processes, ensuring:
    • Accuracy and timeliness
    • Alignment with contract terms and SOV structures
  • Coordinate with: KBS CSC and Accounting / Finance
  • Ensure:
    • T&M
    • PMA
    • Project/service hybrid work
    • Jobs are billing-ready within target timelines
    • Proper tracking of:
  1. Cross-Functional Leadership
  • Work closely with:
    • KBS Branch Leadership
    • CSC (Customer Service Center)
    • National Programming Team
    • Sales & Estimating
    • MSI Team
    • National BAS Project Management
    • Kelso Portfolio Operating Companies
  • Drive:
    • Resource planning and allocation
    • Technical support alignment
    • Project-to-service and service-to-project transitions
  1. Customer Experience & Account Support
  • Own service-level customer experience across national accounts
  • Act as escalation point for:
    • Service delays
    • Technical challenges
    • Multi-site coordination issues
  • Support:
    • Client onboarding
    • National account service strategies
    • Long-term client retention
  1. Client & Site Onboarding
  • Lead onboarding of:
    • New BAS service clients
    • New facilities and portfolios
  • Ensure:
    • System integration into remote monitoring platforms
    • Proper documentation and asset tracking
    • Service workflows established
  1. Workforce Management & Development
  • Recruit, onboard, and develop:
    • BAS service technicians
    • Remote operators
    • Service coordinators
  • Establish:
    • Training plans
    • Performance metrics
    • Career development pathways
  • Drive a culture of accountability, safety, and Customer focus
  1. Inventory, Tools & Fleet Oversight
  • Oversee:
    • Service inventory and materials
    • Tooling and test equipment
    • Service vehicles (as applicable)
  • Ensure readiness for:
    • Rapid deployment
    • National service consistency
  1. Process, SOP & Continuous Improvement
  • Enforce and improve:
    • National BAS SOPs
    • Service workflows (ServiceTitan, Sales Force etc.)
  • Identify:
    • Bottlenecks
    • Inefficiencies
    • Automation opportunities
  • Drive continuous improvement initiatives

What Success Looks Like

  • Scalable national BAS service organization
  • Strong recurring revenue growth (PMA + Remote Services)
  • Seamless integration of: Remote operations, Field service, Programming
  • High customer retention and satisfaction
  • Efficient billing → revenue conversion cycle
  • Fully aligned national team supporting Kelso portfolio growth