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Remote Old Navy Customer Service Jobs (NOW HIRING)

Afni

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni

$14.75 - $20.25/hr

Wireless Customer Service Representative Career paths start between $14.50 and $15/hr plus bonus ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Afni

Remote Customer Service Representative

Wausau, WI · Remote

$14.50 - $15/hr

Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ... Our Remote Environment: Cable or Fiber Internet Service only (no dial-up, DSL, satellite or ...

Afni

$14.50 - $16/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and ...

Xperience Xscape Travels

$14.75 - $20.25/hr

Xperience Xscape Travels is hiring an entry-level Remote Customer Service Representative to help clients with trip planning, booking updates, customer support, and travel coordination. No prior ...

Amynta Group

$18 - $22/hr

Customer Service Representative I We're thrilled that you are interested in joining us here at the ... Remote-ready mindset: self-motivated, organized, and able to manage priorities independently

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Remote Old Navy Customer Service information

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How much do remote old navy customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote old navy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Old Navy Customer Service representative, and why are they important?

To thrive as a Remote Old Navy Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in customer support, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order processing tools is typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service and maintaining customer satisfaction in a remote retail environment.

What are some typical challenges faced by Remote Old Navy Customer Service Representatives, and how can they be managed?

Remote Old Navy Customer Service Representatives often face challenges such as managing high call volumes, addressing a wide range of customer concerns, and staying updated on current promotions and policies. Working from home also requires self-motivation and effective time management to meet performance targets. Building strong communication skills and making use of company-provided resources, such as training modules and regular team meetings, can help overcome these challenges and ensure a positive customer experience.

What is a Remote Old Navy Customer Service Representative?

A Remote Old Navy Customer Service Representative is a professional who provides support to Old Navy customers from a remote location, typically from home. Their main responsibilities include assisting customers with questions about products, orders, returns, and account issues via phone, chat, or email. They are trained to resolve problems efficiently while delivering a positive customer experience. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Working remotely offers flexibility, but also requires self-motivation and good time management.

What is the difference between Remote Old Navy Customer Service vs Remote Gap Customer Service?

AspectRemote Old Navy Customer ServiceRemote Gap Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Employer & IndustryOld Navy, retail clothingGap Inc., retail clothing
Common Search & ComparisonCustomer support roles within Old NavyCustomer support roles within Gap

Remote Old Navy Customer Service and Remote Gap Customer Service share similar credentials, work environments, and industry usage. The main difference lies in the specific brand they support—Old Navy versus Gap—both being retail clothing companies under the same parent corporation. Candidates often compare these roles to find the best fit based on brand preference or employment opportunities within the retail industry.

More about Remote Old Navy Customer Service jobs
What cities are hiring for Remote Old Navy Customer Service jobs? Cities with the most Remote Old Navy Customer Service job openings:
What are the most commonly searched types of Old Navy Customer Service jobs? The most popular types of Old Navy Customer Service jobs are:
What states have the most Remote Old Navy Customer Service jobs? States with the most job openings for Remote Old Navy Customer Service jobs include:
What job categories do people searching Remote Old Navy Customer Service jobs look for? The top searched job categories for Remote Old Navy Customer Service jobs are:
Remote Old Navy Customer Service jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Afni

West Des Moines, IA • Remote

$14.50 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Afni rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

20th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus. 

To qualify for this position, you must live in Iowa.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate – Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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