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Full Time Old Navy Customer Service information

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How much do full time old navy customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for full time old navy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Old Navy Customer Service vs Part Time Old Navy Customer Service?

AspectFull Time Old Navy Customer ServicePart Time Old Navy Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsSame as part-time: customer service experience preferredSame as full-time: customer service experience preferred
Work EnvironmentConsistent schedule, full shift coverageFlexible schedule, shorter shifts
Employer ExpectationsHigher availability, more responsibilitiesLess responsibility, flexible hours

Full Time Old Navy Customer Service roles involve longer hours, more responsibilities, and a consistent schedule, making them suitable for those seeking full-time employment. Part Time roles offer flexibility with fewer hours and responsibilities, ideal for students or those needing a flexible schedule. Both roles require similar customer service skills and experience, but differ mainly in hours and commitment level.

More about Full Time Old Navy Customer Service jobs
What cities are hiring for Full Time Old Navy Customer Service jobs? Cities with the most Full Time Old Navy Customer Service job openings:
What are the most commonly searched types of Old Navy Customer Service jobs? The most popular types of Old Navy Customer Service jobs are:
What states have the most Full Time Old Navy Customer Service jobs? States with the most job openings for Full Time Old Navy Customer Service jobs include:
What job categories do people searching Full Time Old Navy Customer Service jobs look for? The top searched job categories for Full Time Old Navy Customer Service jobs are:
Full Time Old Navy Customer Service jobs near you
Infographic showing various Full Time Old Navy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Retail Sales Associate, Full Time (Customer Operations) - Columbiana Station

Old Navy

Columbia, SC

$12.25 - $14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What you'll do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 
  •  Promote loyalty by educating customers about our loyalty programs. 
  •  Seek out and engage with customers to drive sales and service using suggestive selling. 
  •  Enhance customer experience using all omnichannel offerings. 
  •  Be accountable to personal goals which contribute to overall store goals and results. 
  •  Support sales floor, fitting room, cash wrap, back of house, as required. 
  •  Maintain a neat, clean and organized work center. 
  •  Handle all customer interactions and potential issueseturns courteously and professionally.
  • Execute operational processes effectively and efficiently. 
Who you are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals. 
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 
  • Passionate about retail and thrive in a fastpaced environment. 
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 
  • Able to utilize retail technology. 
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. 
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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