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Remote Non Customer Facing Tech information
See salary details
$9.13 - $11.32
0% of jobs
$11.32 - $13.51
1% of jobs
$13.51 - $15.69
6% of jobs
$15.69 - $17.88
10% of jobs
$19.20 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.06
13% of jobs
$20.06 - $22.25
16% of jobs
The median wage is $22.83 / hr.
$22.25 - $24.43
14% of jobs
$24.43 - $26.62
14% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$26.62 - $28.80
11% of jobs
$28.80 - $30.99
10% of jobs
$30.99 - $33.17
5% of jobs
$9
$23
$33
How much do remote non customer facing tech jobs pay per hour?
What is the difference between Remote Non Customer Facing Tech vs Remote Customer Support Tech?
| Aspect | Remote Non Customer Facing Tech | Remote Customer Support Tech |
|---|---|---|
| Primary Role | Focuses on technical tasks like development, IT support, or system administration without direct customer interaction. | Provides assistance and solutions directly to customers via chat, email, or phone. |
| Required Skills | Technical expertise, problem-solving, coding, or system management skills. | Communication skills, troubleshooting, empathy, and product knowledge. |
| Work Environment | Typically solo or team-based technical settings, often in a remote office or home. | Remote customer service centers, often with scripts and customer interaction protocols. |
Remote Non Customer Facing Tech roles focus on technical tasks without direct customer contact, emphasizing skills like coding or system management. In contrast, Remote Customer Support Tech roles involve direct interaction with customers to resolve issues, requiring strong communication skills. Both roles are remote but differ significantly in daily responsibilities and skill sets.

Full-time
Posted 22 days ago
Job description
Atlassian is a company focused on unleashing the potential of every team through their software products. They are seeking a Solution Consultant to join their Advisory Services team, where the individual will provide strategic technical guidance to clients, helping them achieve their business goals using Atlassian products.
Responsibilities:
• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Qualifications:
Required:
• 4-6 years of experience within SaaS companies
• 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
• Background in SaaS based-architectures, integration methods, and associated security considerations
• Demonstrated expertise in Atlassian ecosystem development including: Experience developing custom apps, plugins, and/or Rovo Agents using Forge
• Deep knowledge of the Atlassian Cloud REST API
• Experience with one or more of TypeScript, JavaScript, Node, and React
• Exposure to the Atlassian Connect framework and Connect to Forge application migration
• Experience with Rovo, Agentic AI, MCP, and/or other AI integrations
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication.
Preferred:
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced working with large customers in a consulting or technical expert capacity
Company:
Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development. Founded in 2002, the company is headquartered in Sydney, AUS, with a team of 10001+ employees. The company is currently Late Stage.
About Atlassian
Sourced by ZipRecruiter
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
501 - 1,000 Employees
Headquarters location
Sydney, NSW, AU