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Remote Non Customer Facing Tech Jobs in Baton Rouge, LA

Soma Global, Inc.

Software Trainer

Baton Rouge, LA · Remote

The companies within the Public Safety Brands organization are innovative technology leaders ... Strong written and verbal communication and customer-facing skills with fluency in English

ABB

Senior Project Engineer

LA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

Quora

iOS Engineer -Remote

Baton Rouge, LA · Remote

$61.63 - $88.47/hr

You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app ... Build new user-facing features and help drive the Poe product roadmap * Create tools and ...

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All JobsNon Customer Facing Tech JobsRemote Non Customer Facing Tech JobsRemote Non Customer Facing Tech Jobs in Baton Rouge, LA

Remote Non Customer Facing Tech information

See Baton Rouge, LA salary details

$8

$22

$31

How much do remote non customer facing tech jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote non customer facing tech in Baton Rouge, LA is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Remote Non Customer Facing Tech vs Remote Customer Support Tech?

AspectRemote Non Customer Facing TechRemote Customer Support Tech
Primary RoleFocuses on technical tasks like development, IT support, or system administration without direct customer interaction.Provides assistance and solutions directly to customers via chat, email, or phone.
Required SkillsTechnical expertise, problem-solving, coding, or system management skills.Communication skills, troubleshooting, empathy, and product knowledge.
Work EnvironmentTypically solo or team-based technical settings, often in a remote office or home.Remote customer service centers, often with scripts and customer interaction protocols.

Remote Non Customer Facing Tech roles focus on technical tasks without direct customer contact, emphasizing skills like coding or system management. In contrast, Remote Customer Support Tech roles involve direct interaction with customers to resolve issues, requiring strong communication skills. Both roles are remote but differ significantly in daily responsibilities and skill sets.

What are popular job titles related to Remote Non Customer Facing Tech jobs in Baton Rouge, LA?

For Remote Non Customer Facing Tech jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Non Customer Facing Tech jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Non Customer Facing Tech jobs in Baton Rouge, LA are:

Remote Non Customer Facing Tech jobs near you
Infographic showing various Remote Non Customer Facing Tech job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,688 per year, or $22.4 per hour.

Software Trainer

Soma Global, Inc.

Baton Rouge, LA • Remote

Full-time

Re-posted 2 days ago

Key responsibilities

  • Schedule and deliver training sessions for law enforcement software products, both virtually and on-site as needed.

  • Develop training curriculum, materials, and documentation such as User Guides, FAQs, and Cheat Sheets.

  • Coordinate with teams and customers to schedule training sessions and maintain training materials and equipment.

Job description

About Us: 

The companies within the Public Safety Brands organization are innovative technology leaders, delivering groundbreaking digital systems tailored for frontline professionals who rely on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Public Safety Brands, we don't just offer jobs; we offer a culture where you can thrive. We foster a purpose-driven environment that values ethical practices and teamwork. Our commitment to transparency and trust-building creates a supportive and inclusive atmosphere for growth and innovation. We wholeheartedly embrace diversity, promoting inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Public Safety Brands for a fulfilling experience where positive impact and collaboration shape a brighter future.

Location:  Remote

Travel: Up to 50%

YOUR IMPACT

Our Software Trainer will provide assistance for multiple law enforcement centric software products marketed in Texas, Louisiana, Missouri and Florida.  Our Trainer will be responsible for the scheduling and delivery of training sessions, developing training curriculum and materials, and providing post-training support for our customers primarily in remote settings. The Trainer may occasionally be required to train on-site at our customers' locations.

YOUR DAY-TO-DAY

   Provide on-site full-suite product training as required

  Effectively and accurately communicate basic product features and benefits through structured weekly virtual training sessions and occasional one-on-one sessions

   Maintain virtual training schedule and coordinate customer communications with Marketing team

   Write User Guides, FAQs, Cheat Sheets and a variety of system documentation

   Maintain online Knowledgebase of training materials

   Coordinate with Onboarding team and customers to schedule Agency-specific training sessions

    Maintain training equipment

BASIC QUALIFICATIONS

  • Able to pass and maintain FBI and State Criminal Justice Information Security (CJIS) background
  • Software training experience
  • Strong planning, organization, and decision-making skills
  • Strong customer orientation and dedication
  • Exceptional attention to detail
  • Strong written and verbal communication and customer-facing skills with fluency in English
  •  Ability to motivate customers in the training environment
  •  Patient and friendly approach to instruction
  •  Basic computer skills i.e., updating operating systems and hardware
  •  Proficient computer skills including MS Word, PowerPoint, Excel, and Outlook
  •   Bachelor's Degree or equivalent applicable experience
  •   Willing and able to travel up to 25% of the time
  •   Strong internet capability and an appropriate office environment in residence for remote work

PREFERRED QUALIFICATIONS

            Familiarity with our law enforcement industry

EXPECTATIONS

  • Embody and exemplify core values
  •  Winning mindset - Hungry, driven, passionate, execution focused, committed, urgency
  •  Coachable change agents - Fail quick and learn, continuous improvement, critical thinkers - question why, innovative
  • Servant leaders - When no one is looking, we do the right thing; teamwork, collaborative, not siloed, customer-centric
  • Achievement: Demonstrate ability and willingness to achieve organizational and individual goals by seizing opportunities and learning from experience.
  • Flexibility/Innovation: Initiate new ideas, exhibit creative thinking and grasp new concepts.
  •  Technical Excellence: Apply and develop technical and role specific skills and organizational knowledge.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: OTHER

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