Deliver desk side and remote technical support for hardware, software, and network issues ... Ability to identify customer needs, gather information, and resolve problems. * Effective working ...
Deliver desk side and remote technical support for hardware, software, and network issues ... Ability to identify customer needs, gather information, and resolve problems. * Effective working ...
Deliver desk side and remote technical support for hardware, software, and network issues ... Ability to identify customer needs, gather information, and resolve problems. * Effective working ...
Deliver desk side and remote technical support for hardware, software, and network issues ... Ability to identify customer needs, gather information, and resolve problems. * Effective working ...
Lead the engineering teams responsible for AEP's customer-facing web, mobile, chat, and conversational platforms. * Own delivery of the technology roadmap for customer digital platforms. * Partner ...
Lead the engineering teams responsible for AEP's customer-facing web, mobile, chat, and conversational platforms. * Own delivery of the technology roadmap for customer digital platforms. * Partner ...
Lead the engineering teams responsible for AEP's customer-facing web, mobile, chat, and conversational platforms. * Own delivery of the technology roadmap for customer digital platforms. * Partner ...
New
Lead the engineering teams responsible for AEP's customer-facing web, mobile, chat, and conversational platforms. * Own delivery of the technology roadmap for customer digital platforms. * Partner ...
New
Senior Project Manager - Customer Transformation Program
Columbus, OH · On-site +1
$100 - $130/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Senior Project Manager - Customer Transformation Program
Columbus, OH · On-site +1
$100 - $130/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Senior Project Manager - Customer Transformation Program
Columbus, OH · Remote
$95 - $125/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Senior Project Manager - Customer Transformation Program
Columbus, OH · Remote
$95 - $125/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Senior Project Manager - Customer Transformation Program
Columbus, OH · Remote
$100 - $130/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Quick apply
Senior Project Manager - Customer Transformation Program
Columbus, OH · Remote
$100 - $130/hr
Remote (Columbus, OH) Travel Requirement: Bi-weekly travel to Columbus, OH Contract Duration: 6-12 ... leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered ...
Business Analyst (1-Year Contract)
Columbus, OH · On-site +1
$57 - $67/hr
Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate ... technology constraints. Digital Platform & Customer-Facing Solution Support * Support customer ...
Business Analyst (1-Year Contract)
Columbus, OH · On-site +1
$57 - $67/hr
Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate ... technology constraints. Digital Platform & Customer-Facing Solution Support * Support customer ...
Business Analyst (1-Year Contract)
Columbus, OH · On-site +1
$57 - $67/hr
Hybrid -- Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate ... technology constraints. Digital Platform & Customer-Facing Solution Support * Support customer ...
Quick apply
Business Analyst (1-Year Contract)
Columbus, OH · On-site +1
$57 - $67/hr
Hybrid -- Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate ... technology constraints. Digital Platform & Customer-Facing Solution Support * Support customer ...
Prior experience as a forward deployed engineer, customer-facing technical lead, startup CTO, ... Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of ...
Prior experience as a forward deployed engineer, customer-facing technical lead, startup CTO, ... Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of ...
Senior Data Scientist Columbus HQ / Remote
Columbus, OH · On-site
$100 - $140/hr
... customer-facing insights, alerts, and predictions. While our software engineering team builds the ... Prior experience in IoT, Green-tech, Prop-tech, or Manufacturing. The Profile You are a "data ...
Senior Data Scientist Columbus HQ / Remote
Columbus, OH · On-site
$100 - $140/hr
... customer-facing insights, alerts, and predictions. While our software engineering team builds the ... Prior experience in IoT, Green-tech, Prop-tech, or Manufacturing. The Profile You are a "data ...
This role leads Customer Success Managers, Technical Success Managers, or other customer-facing ... We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and ...
New
This role leads Customer Success Managers, Technical Success Managers, or other customer-facing ... We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and ...
New
Independent Contractor - Customer Enablement Specialist - Ohio
Columbus, OH · Remote
$40 - $50/hr
Work efficiently in a remote work environment * Proficiency with Google Suite/Microsoft Office/Zoom * Outstanding customer facing presentation skills * Ability to anticipate problems and provide ...
Independent Contractor - Customer Enablement Specialist - Ohio
Columbus, OH · Remote
$40 - $50/hr
Work efficiently in a remote work environment * Proficiency with Google Suite/Microsoft Office/Zoom * Outstanding customer facing presentation skills * Ability to anticipate problems and provide ...
Independent Contractor - Customer Enablement Specialist - Ohio
Columbus, OH · On-site +1
$40 - $50/hr
Work efficiently in a remote work environment * Proficiency with Google Suite/Microsoft Office/Zoom * Outstanding customer facing presentation skills * Ability to anticipate problems and provide ...
Independent Contractor - Customer Enablement Specialist - Ohio
Columbus, OH · On-site +1
$40 - $50/hr
Work efficiently in a remote work environment * Proficiency with Google Suite/Microsoft Office/Zoom * Outstanding customer facing presentation skills * Ability to anticipate problems and provide ...
Customer Success Manager
Columbus, OH · Remote
$77K - $112K/yr
... similar customer-facing role within a B2B technology company. * Experience working with ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...
Quick apply
Customer Success Manager
Columbus, OH · Remote
$77K - $112K/yr
... similar customer-facing role within a B2B technology company. * Experience working with ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...
Radiance Technologies is an employee-owned company with benefits that are unmatched by most ... of non-literal spectral, thermal, and/or SAR analytical processes and techniques. The individual ...
Radiance Technologies is an employee-owned company with benefits that are unmatched by most ... of non-literal spectral, thermal, and/or SAR analytical processes and techniques. The individual ...
Principal Engineer, Linux and Virtualization Infrastructure
Columbus, OH · On-site
$175K/yr
This is not a fully remote opportunity. At WOW! we're building and evolving the infrastructure that powers critical business and customer-facing technologies - and we're looking for a Principal ...
Principal Engineer, Linux and Virtualization Infrastructure
Columbus, OH · On-site
$175K/yr
This is not a fully remote opportunity. At WOW! we're building and evolving the infrastructure that powers critical business and customer-facing technologies - and we're looking for a Principal ...
Technical Account Manager
Dublin, OH · On-site
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Technical Account Manager
Dublin, OH · On-site
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Technical Account Manager
Dublin, OH · Remote
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Quick apply
Technical Account Manager
Dublin, OH · Remote
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Technical Account Manager
Dublin, OH · Remote
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Technical Account Manager
Dublin, OH · Remote
$65K - $90K/yr
... and technology - translating real-world needs into solutions that work - keep reading. As a ... This is a new remote role on a small, experienced team where you'll have direct customer engagement ...
Remote Non Customer Facing Tech information
See salary details
$9.13 - $11.32
0% of jobs
$11.32 - $13.51
1% of jobs
$13.51 - $15.69
6% of jobs
$15.69 - $17.88
10% of jobs
$19.20 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.06
13% of jobs
$20.06 - $22.25
16% of jobs
The median wage is $22.83 / hr.
$22.25 - $24.43
14% of jobs
$24.43 - $26.62
14% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$26.62 - $28.80
11% of jobs
$28.80 - $30.99
10% of jobs
$30.99 - $33.17
5% of jobs
$9
$23
$33
How much do remote non customer facing tech jobs pay per hour?
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For Remote Non Customer Facing Tech jobs, the most frequently searched job titles are:
- Remote Live Chat
- Remote Chat Specialist
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- Customer Escalation Representative
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Cities with the most Remote Non Customer Facing Tech job openings:
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Full-time
Medical, Dental, Retirement
Posted 10 days ago
Job description
AMAT
Thornville, Ohio, United States
Job ID: 527635
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Position Overview
The IT End User Experience Field Technician (IT EUx FT) is responsible for enhancing the satisfaction of the end user by providing hands-on and remote technical support, ensuring a seamless and productive technology experience. This role focuses on troubleshooting, maintaining, and improving user-facing technology in both office and field environments. The technician collaborates closely with the IT EUx Manager & IT EUx Client Technology Specialist other IT teams to resolve issues, implement process improvements, and support technology initiatives that enhance user satisfaction and productivity.
Key Responsibilities (Essential Duties and Functions)
- Deliver desk side and remote technical support for hardware, software, and network issues.
- Troubleshoot and resolve end user technology problems efficiently and professionally.
- Maintain and administer computer systems, mobile devices, and related environments.
- Assist with deployment, configuration, and refresh of user-facing technology assets.
- Support technology initiatives and projects as directed by the IT End User Experience Manager.
- Communicate effectively with users, peers, and management to provide updates and solutions.
- Document solutions, create training guides, and contribute to the knowledge base.
- Assist with asset inventory management and technology lifecycle processes.
- Ensure compliance with IT policies, procedures, and departmental standards.
- Participate in continuous improvement efforts to enhance the end user experience.
- Travel to business sites for support, training, or project delivery as needed.
- Other duties as assigned.
Qualifications
Education/Experience
- Associate's degree in Information Technology or equivalent experience.
- 2+ years of experience in IT support or a similar field technician role.
- Experience supporting Windows operating systems, Office 365, mobile devices, VPNs, and networking
- A+, ITIL Foundation, and recent MCP certifications preferred.
Skills and Competencies
- Strong analytical and problem-solving skills.
- Proficient in desktop, network, and application configuration, troubleshooting, and installation.
- Eager to learn new technologies and maintain industry standards.
- Ability to identify customer needs, gather information, and resolve problems.
- Effective working individually, in teams, and with virtual teams.
- Good organizational skills and ability to prioritize tasks.
- Highly motivated and able to work with minimal supervision.
- Ability to present technical information in user-friendly language
Work Requirements
- Ability to safely lift 5-30 pounds regularly, up to 50 pounds occasionally.
- Willingness to travel to field sites as needed.
- Available for on-call work or outside normal hours for critical incidents or project deliverables.
- Ability to work in office, industrial, and field environments, including use of personal protective equipment.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually quiet to moderate.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
About CRH
Sourced by ZipRecruiter
CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Industry
Construction materials wholesalers
Company size
10,000+ Employees
Headquarters location
New York, NY, US