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Remote Next Rep Jobs in Reston, VA (NOW HIRING)

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Remote Next Rep information

What is the difference between Remote Next Rep vs Remote Customer Service Representative?

AspectRemote Next RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in sales or customer supportHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, often in sales or lead generation settingsRemote, in customer support or service centers
Employer & Industry UsageUsed mainly in sales-driven industries like telecom, tech, and retailCommon across various industries including retail, healthcare, and tech
Common Search & Comparison IntentLooking for sales-focused remote rolesSeeking customer support roles with remote options

The Remote Next Rep typically focuses on sales, lead generation, and client outreach, requiring some sales experience. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and support, emphasizing communication skills. Both roles are remote and often share similar credentials, but they serve different functions within organizations.

What are popular job titles related to Remote Next Rep jobs in Reston, VA? For Remote Next Rep jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Next Rep jobs in Reston, VA look for? The top searched job categories for Remote Next Rep jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Next Rep jobs? Cities near Reston, VA with the most Remote Next Rep job openings:
Remote Next Rep jobs near you

Resident Billing Call Center Representative

Sunriseseniorliving

Mclean, VA • Remote

$17.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

The Resident Billing Call Center Agent serves as the first point of contact for residents and families with billing questions. Working remotely in a high-volume call center environment, this role delivers compassionate, efficient support while driving first-call resolution and maintaining billing accuracy.What You'll Do: Answer inbound calls within service level targets Provide empathetic, professional assistance and use de-escalation techniques when needed Research resident accounts and explain charges clearly Update billing systems (PCC) and document calls accurately Collaborate with community leaders to resolve complex inquiries Escalate urgent issues appropriately with detailed handoffs Support Move-In/Move-Out processing and resident refunds Monitor AR aging and assist with collections efforts Assist with LTC submissions and month-end billing activities Maintain compliance with privacy, audit and documentation standardsResident Billing Call Center Agent - Provide Compassionate Support and Resolve Billing InquiriesCall Center Representative | Customer Service | Billing Support | Accounts Receivable | Healthcare Billing | Remote
Pay Range:18.38 - 22.98

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans

  • Retirement Savings Plans

  • Employee Assistant Program / Discount Program

  • Paid time off (PTO), sick time, and holiday pay

  • myFlexPay offered to get paid within hours of a shift

  • Tuition Reimbursement

  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to WorkEqual Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Apply