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Remote Msp Account Manager Jobs (NOW HIRING)

NinjaOne

Account Executive, MSP

Austin, TX · On-site +1

Description About the Role The Account Executive, MSP role at NinjaOne is responsible for achieving ... management, autonomous patching, backup, and remote access in a single console to improve ...

My IT Crew

vCIO - MSP

Brooklyn, NY · Remote

Brooklyn/Remote Department: Partner Growth Job Type: Full-Time Position Summary At My IT Crew (MY ... Required Experience & Skills * 2+ years in vCIO, Account Management, or Client Success within an ...

RICEFW Technologies, Inc.

Account Manager - REMOTE

Account Manager . REMOTE Roles & Responsibilities: * Serve as the primary point of contact with the State agency contract manager . * Act as the contract liaison for the State agency leadership team

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How much do remote msp account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for remote msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

What are some common challenges faced by Remote MSP Account Managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is a Remote MSP Account Manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a Remote MSP Account Manager, and why are they important?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.
More about Remote Msp Account Manager jobs
What cities are hiring for Remote Msp Account Manager jobs? Cities with the most Remote Msp Account Manager job openings:
What states have the most Remote Msp Account Manager jobs? States with the most job openings for Remote Msp Account Manager jobs include:
What job categories do people searching Remote Msp Account Manager jobs look for? The top searched job categories for Remote Msp Account Manager jobs are:
Remote Msp Account Manager jobs near you
Infographic showing various Remote Msp Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Executive, MSP

Account Executive, MSP

NinjaOne

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Description
About the Role
The Account Executive, MSP role at NinjaOne is responsible for achieving sales and profitability objectives on small and mid-market accounts. NinjaOne AEs spend 100% of their time engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and closing revenue. No prospecting, as we leave that to our world-class SDR and marketing teams.
This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for closing new business with 100% of your focus on closing qualified leads. Core responsibilities include territory planning, relationship development, running sales cycles, pricing, presentation delivery, negotiations, and closing.
Location - Austin, TX (Downtown Austin) or Tampa, FL (Oldsmar) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required
What You'll be Doing
  • Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve and exceed annual sales goals.
  • Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts.
  • Demo the product to prospects.
  • Manage sales cycles to help potential customers evaluate Ninja's product and close new revenue.
  • Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory.
  • Other duties as needed.

About You
  • 3+ years of experience selling SaaS software solutions to B2B Prospects
  • Experience selling to MSP's highly preferred.
  • Career history of consistent success in meeting and exceeding sales quotas
  • Polished communication skills that are matched only by your active listening skills.
  • Engaging and technical you can deliver a demo that is meaningful to business users and technical audiences.
  • Polished professional presence and business acumen
  • Exceptional ability to build credibility with clients and close new business.
  • Experience with Salesforce or similar CRM
  • College degree preferred but not required.

About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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