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Remote Msp Account Manager Jobs (NOW HIRING)

Cynet Corp

Account Manager (Life Sciences)

Boston, MA · Remote

About the Role The Staffing Account Manager is responsible for driving client success, account ... Serving as the primary link between clients, MSP partners, and delivery teams, this role oversees ...

Pax8

Channel Account Manager (various levels)

$74K - $121K/yr

Channel Account Manager (Evergreen) - United States 🌎 Remote | Pax8 Join Pax8 as a Channel ... As a Channel Account Manager, you'll build trusted relationships with MSP partners, help them win ...

My IT Crew

vCIO - MSP

Brooklyn, NY · Remote

Brooklyn/Remote Department: Partner Growth Job Type: Full-Time Position Summary At My IT Crew (MY ... Required Experience & Skills * 2+ years in vCIO, Account Management, or Client Success within an ...

RICEFW Technologies, Inc.

Account Manager - REMOTE

Account Manager . REMOTE Roles & Responsibilities: * Serve as the primary point of contact with the State agency contract manager . * Act as the contract liaison for the State agency leadership team

Cynet Corp

Sr. Strategic Account Manager

Austin, TX · Remote

Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space. * Develop an effective sales plan to meet or ...

Cynet Corp

Sr. Strategic Account Manager

Houston, TX · Remote

Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space. * Develop an effective sales plan to meet or ...

Cynet Corp

Sr. Strategic Account Manager

Houston, TX · On-site +1

Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space. * Develop an effective sales plan to meet or ...

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Remote Msp Account Manager information

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How much do remote msp account manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for remote msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

What are some common challenges faced by Remote MSP Account Managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is a Remote MSP Account Manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a Remote MSP Account Manager, and why are they important?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.
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Remote Msp Account Manager jobs near you

Account Manager (Life Sciences)

Cynet Corp

Boston, MA • Remote

Full-time

Posted 15 days ago

Job description

Join an award-winning organization that delivers world-class talent solutions. Working within a vibrant, high-velocity team, you will bring your operational energy and strategic expertise to manage, farm, and scale major existing national and regional enterprise accounts within the Life Sciences, IT, and Engineering MSP, VMS, and SOW spaces.

About the Role

The Staffing Account Manager is responsible for driving client success, account growth, and portfolio profitability across enterprise accounts within Life Sciences, Clinical Research, Engineering, and related professional services. Serving as the primary link between clients, MSP partners, and delivery teams, this role oversees contingent workforce programs, staff augmentation engagements, SOW-based projects, and enterprise-scale MSP delivery. Success requires a strong understanding of workforce and consulting services to ensure exceptional delivery, client satisfaction, compliance, and long-term business growth.

What will you be doing day to day?
  • Account Farming & Penetration: Navigate deep into existing enterprise accounts to map out new hiring departments, secure SOW projects, uncover hidden manager needs, and expand active billable contractor headcount.
  • Performance & Metrics Tracking: Monitor and improve daily delivery metrics—such as our response times and submittal-to-hire ratios—to ensure our agency maintains its top-tier supplier status with the client.
  • VMS Delivery & Compliance Governance: Navigate daily workflows within major vendor management systems (e.g., Fieldglass, Beeline) ensuring strict compliance with client SLAs, SOW deliverables, tiering structures, and onboarding policies.
  • Recruitment Team Alignment: Translate complex client requirements into actionable instructions for internal recruiting teams; conduct candidate quality reviews before final submission.
  • Strategic Client Partnership: Conduct regular business reviews (QBRs) and execute client visits to position Cynet as a consultative, deliverables-based partner rather than a transactional vendor.

Requirements

Your Experience
  • 5+ years of overall experience with a proven track record specifically within the Supplier-Side Staffing Industry (Staffing agency pedigree is a non-negotiable requirement).
  • 3+ years of direct experience navigating large-scale MSP/VMS corporate accounts or SOW programs and managing/steering delivery teams.
  • Proven domain familiarity supporting Life Sciences (Clinical Research, Pharma, Regulatory, QA, or Manufacturing) or highly technical Engineering verticals.
  • Demonstrated stability and career progression within an agency environment (meeting the 2-3+ year tenure benchmark).
Your Skills
  • MSP & SOW Navigation: Mastery of enterprise VMS platforms (SAP Fieldglass, Beeline, Magnit, etc.) and a deep understanding of how to manage both high-volume staff augmentation and deliverables-based milestones.
  • Account Mapping: Ability to move past automated portals to strategically network with line managers and expand business organically.
  • Advanced Communication: Exceptional negotiation, presentation, and data-driven consulting skills when communicating with Director and VP-level stakeholders.
  • Tech Savvy: Fluid competency with modern ATS tracking, Looker/analytics dashboards, and modern sourcing mechanics.

Note: Candidate must reside within the East Coast / Northeast corridor (New England down to Raleigh, NC).

Benefits