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Remote Msp Account Manager Jobs (NOW HIRING)

OST, Inc.

MSP Account Manager

MSP Vendor Management Account Manager *This is a remote position. Ideally, candidates will be located near Harrisburg, PA or within the Washington, DC/Maryland/Northern Virginia (DMV) area to ...

OST, Inc.

MSP Account Manager

Nashville, TN · On-site

MSP Vendor Management Account Manager ** This position requires candidates to be located in the Nashville, TN area ** Job Duties The MSP Vendor Management Account Manager is responsible for the day ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

Versa Networks

MSP Account Executive

$200K - $280K/yr

Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

IntelliGRC

Be Seen First

SaaS GRC Sales Account Manager (MSP channel)

Fairfax, VA · Remote

$80K - $140K/yr (+ commission)

Northern, VA or DC area preferred but fully remote is available IntelliGRC Inc. is redefining Governance, Risk, and Compliance (GRC) for modern organizations. We are seeking an Account Manager, to ...

Jobgether

Beyond traditional account management, you'll act as a trusted advisor, shaping solutions ... remote, autonomous environment. * Existing relationships within the MSP/MSSP ecosystem are an ...

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... Required Experience and Skills * 3+ years in an MSP or IT services environment in a client-facing ...

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Remote Msp Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do remote msp account manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a remote MSP account manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a remote MSP account manager?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.

What are some common challenges faced by remote MSP account managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

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What states have the most Remote Msp Account Manager jobs?

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Remote Msp Account Manager jobs near you
Infographic showing various Remote Msp Account Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

MSP Account Manager

Remote

OST, Inc.
Software Development • 201 - 500 employees
Learn more about OST, Inc.external

Full-time

Posted 14 days ago

Job description

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
MSP Vendor Management Account Manager
*This is a remote position. Ideally, candidates will be located near Harrisburg, PA or within the Washington, DC/Maryland/Northern Virginia (DMV) area to accommodate occasional travel. Candidates located outside these areas are also welcome to apply.
Position Overview
The MSP Vendor Management Account Manager is responsible for the day-to-day management of IT staff augmentation and IT project lifecycle activities within a Managed Services Provider (MSP) and Vendor Management System (VMS) environment supporting government and commercial clients.
The Account Manager will serve as the primary point of contact for daily operations across an assigned portfolio of clients, working closely with hiring managers, vendors, candidates, and other stakeholders. This role requires someone who can effectively screen and present qualified technical candidates and proposals, manage multiple client requirements, and confidently communicate technical needs to both technical and non-technical audiences.
Responsibilities
  • Serve as the primary point of contact for assigned clients and communicate regularly with clients, vendors, and other stakeholders
  • Assist with the development and management of client requisitions
  • Screen technical candidates and review vendor proposals against client requirements
  • Present qualified candidates and proposals to clients
  • Facilitate candidate assessments, selections, and onboarding activities
  • Manage funding, performance, and offboarding activities throughout the engagement lifecycle
  • Ensure program activities are performed in accordance with contractual requirements and established processes
  • Build strong client and vendor relationships while identifying opportunities to increase program utilization and support account growth

Requirements
  • 2-4 years of experience delivering services within a staffing, managed services, vendor management, recruiting, or similar client-facing environment
  • Bachelor's degree in Information Technology, Business, Engineering, or a related field
  • Working knowledge of current technologies and emerging technology trends
  • Strong written and verbal communication skills, including the ability to communicate technical requirements to non-technical audiences
  • Strong client-facing and relationship-management skills
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment

Nice to Have
  • Experience supporting government clients
  • Experience working with a Vendor Management System (VMS)
  • Experience supporting MSP or IT staff augmentation programs

This is a full time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a cover letter and MS Word resume.
OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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