ZipRecruiter

Log In

2

Remote Msp Account Manager Jobs (NOW HIRING)

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

Company Description Nexthink is the leader in digital employee experience management software. The ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

Aura

Account Manager, MSP

We are seeking a talented and experienced Account Manager for our Managed Service Provider channel ... remote

Versa Networks

MSP Account Executive - Chicago

Chicago, IL · Remote

$200K - $280K/yr

Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

Versa Networks

MSP Account Executive - Chicago

Chicago, IL · On-site +1

$200K - $280K/yr

Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

Versa Networks

MSP Account Executive - Dallas

Dallas, TX · On-site +1

$200K - $280K/yr

Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

Versa Networks

MSP Account Executive - Dallas

Dallas, TX · Remote

$200K - $280K/yr

Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

next page

Showing results 1-20

All Jobsremote JobsBusiness JobsSales JobsAccount Manager JobsRemote Msp Account Manager Jobs

Remote Msp Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do remote msp account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a remote MSP account manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a remote MSP account manager?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.

What are some common challenges faced by remote MSP account managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

More about Remote Msp Account Manager jobs

What cities are hiring for Remote Msp Account Manager jobs?

Cities with the most Remote Msp Account Manager job openings:

What states have the most Remote Msp Account Manager jobs?

States with the most job openings for Remote Msp Account Manager jobs include:

What job categories do people searching Remote Msp Account Manager jobs look for?

The top searched job categories for Remote Msp Account Manager jobs are:

Remote Msp Account Manager jobs near you
Infographic showing various Remote Msp Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

MSP Account Director

Nexthink

Boston, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Job Description
As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy with the largest MSP's & GSI's. The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations. In the role, you will establish and maintain C-level, sales, and product relationships with organizations such as Kyndryl, Unisys, Capgemini & DXC to drive Nexthink solution revenue. By establishing and growing relationships, and managing the day-to-day interactions with these companies, you will be responsible for creating opportunities that drive growth across Europe. The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets.
Responsibilities
  • Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices.
  • Develop and execute plans to grow Nexthink revenue across your chosen partners.
  • Navigate the organizational structures to develop strategic and tactical relationships.
  • Understand the business, solutions and technical needs of the global MSP/GSI.
  • Develop and execute a plan to drive achievement of revenue and growth goals.
  • Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources)
  • Create & articulate compelling value propositions around Nexthink solutions
  • Leverage technical resources to assist your partners.
  • Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership.
  • Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development.
  • Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
  • Monitor market trends and competitor activities within the MSP/GSI market place.
  • Develop and disseminate appropriate materials to enable and educate field sales teams.

Qualifications
  • 5+ years of experience developing, enabling, and supporting a partner community
  • 5+ years of experience with technology platform sales
  • 5+ years of partner/business development, enterprise sales, and GTM creation/management.
  • Experience working in or with MSP/GSI's.
  • Proven track record of developing and executing on a go to market strategy
  • Strong communication skills with the ability to lead executive level meetings
  • Collaborative approach to working, leveraging cross functional teams to support
  • Experience in the EUC industry.
  • Exceptional communication and presentation skills.
  • Experience engaging with senior business and technology leaders.
  • Ability to create and enable Field teams with insightful materials.
  • Experience working with product teams and influencing product strategy based on partner feedback.
  • Comfortable carrying a performance related target.

Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
  • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • Free access to professional training platforms to explore your interests and enhance your skills.
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Apply