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Remote Moves Adds Changes Jobs (NOW HIRING)

Presidio

Engineer, Managed Services Contact Center

The primary activities include application development, troubleshooting, moves, adds, changes, scripting, patching, and customer technical support. Travel Requirements: These roles will be remotely ...

Peraton

Technical Support, Associate

$39K - $62K/yr

... Moves, Adds, Changes, Disconnects (MACD) processing. This position supports approximately 150 field sites, laboratories, and customer locations across the DOE enterprise, delivering voice and data ...

New

Digital Direction

Telecom Order Specialist

... they make changes to their telecom environment. The position offers virtual office (remote ... Project coordination of customer moves, adds, change, and disconnect orders * Voice and data ...

NCD Agency LLC

Customer Care Advisor

Dallas, TX · On-site +1

$17.50 - $18.50/hr

All remote employees must maintain a workspace that allows professional conversations free from ... Reviews member products and answers questions regarding products, current policies, adds/changes ...

TekSynap

Transport Engineer

Arlington, VA · On-site +1

... moves, adds, and changes. * Perform QA before equipment/installation is released for customer ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

This position can work remote within the United States and occasional travel to Downers Grove, IL ... moves, adds, and changes are performed with security as the prevailing measure to protect the ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

This position can work remote within the United States and occasional travel to Downers Grove, IL ... moves, adds, and changes are performed with security as the prevailing measure to protect the ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

This position can work remote within the United States and occasional travel to Downers Grove, IL ... moves, adds, and changes are performed with security as the prevailing measure to protect the ...

Solaris Health Holdings LLC

IT Specialist

Typical responsibilities involve moves, adds, and changes for computer devices, access requests/set up, application support and responding to break/fix service requests. The IT Specialist is required ...

Prime Telecom Solutions

Structured Cabling Technician

$18 - $35/hr

Remote - 100% Travel Position Overview: Prime Telecom Solutions is seeking dedicated and skilled ... Perform cabling and PBX/phone Moves, Adds, or Changes (MAC) * Perform troubleshooting of network ...

1 point system

Meraki Network Engineering Lead

New York, NY · Remote

$103K - $143K/yr

Ordering and tracking implementation of services (adds/moves/changes) for Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations. * Managing all remote locations openings ...

Kyndryl

Network Support Specialist

New York, NY · On-site +1

You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related ...

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Remote Moves Adds Changes information

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How much do remote moves adds changes jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote moves adds changes in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Remote Moves, Adds, and Changes (MAC) roles, and how can they be addressed?

Professionals in Remote Moves, Adds, and Changes (MAC) roles often face challenges such as coordinating changes across different time zones, ensuring minimal disruption to end users, and managing multiple requests simultaneously. To address these challenges, clear communication with stakeholders, effective use of ticketing systems, and maintaining detailed documentation are essential. Additionally, staying up-to-date with remote access tools and automation can help streamline processes and reduce errors, making remote MAC operations smoother and more efficient.

What are Remote Moves Adds Changes (MAC)?

Remote Moves Adds Changes (MAC) refer to the process of making adjustments to a company's IT infrastructure or telecommunications systems from a remote location. This includes adding new users or devices, moving existing ones, and changing configurations or permissions, all without needing to be physically present. Remote MAC services help organizations adapt quickly to changes, minimize downtime, and ensure business continuity. These tasks are usually handled by IT professionals or managed service providers using secure remote access tools.

What is the difference between Remote Moves Adds Changes vs Remote Network Technician?

AspectRemote Moves Adds ChangesRemote Network Technician
Primary RoleManaging and executing remote network moves, additions, and changesInstalling, troubleshooting, and maintaining network hardware and software remotely
CertificationsNetworking certifications (e.g., CompTIA Network+, Cisco CCNA)Networking certifications (e.g., CompTIA Network+, Cisco CCNA)
Work EnvironmentPrimarily remote, client sites, or data centersPrimarily remote with on-site visits for hardware setup or repairs
Industry UsageTelecommunications, IT services, enterprise networksIT services, telecommunications, enterprise network support

Remote Moves Adds Changes focuses on managing remote network modifications, while Remote Network Technicians handle installation and troubleshooting of network hardware remotely. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as a Remote Moves Adds Changes (MAC) Technician, and why are they important?

To thrive as a Remote MAC Technician, you need a solid understanding of IT infrastructure, network configurations, and troubleshooting, often supported by certifications like CompTIA A+ or Cisco CCNA. Familiarity with remote desktop tools, ticketing systems, and enterprise communication platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These capabilities ensure seamless management of IT changes, minimize downtime, and provide excellent support to end users in distributed environments.
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Remote Moves Adds Changes jobs near you
Engineer, Managed Services Contact Center

Engineer, Managed Services Contact Center

Presidio

Remote

Full-time

Re-posted 3 days ago

Job description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The RoleThe Engineer, Managed Services Contact Center is a position that supports the Contact Center customers. The primary activities include application development, troubleshooting, moves, adds, changes, scripting, patching, and customer technical support.
Travel Requirements:
These roles will be remotely based in the Continental US with 5% associate travel.
Shift:
Associated shift for this role will be 12:00 pm (Noon) -9:00 pm ET.
Responsibilities include:
  • Perform minor SR upgrades of Contact Center solutions.
  • Perform minor script alterations on call routing and prompting.
  • Adhere to best practices defined by Cisco, Amazon, Five9 and Presidio.
  • Troubleshoot and make administrative changes to customers' contact center environments as required
  • Keep up to date on newly released versions of Cisco, Amazon, Five9 and 3rd party contact center products
  • Keep up to date on relevant competitive solutions, products and services
  • Maintain current certifications and obtain new contact center certifications as they become available

Technology/Area of Specialization:
  • Cisco ICM/UCCE/PCCE
  • Cisco CVP
  • Cisco IPIVR
  • eGain EIM/WIM
  • VXML Gateway configuration
  • H323/SIP
  • Cisco Webex Contact Center (WxCC)
  • Cisco Webex Contact Center Enterprise (WxCCE)
  • Five9 Cloud Contact Center
  • Amazon Connect

Basic Knowledge, Skills, and Abilities:
  • Cisco Call Manager
  • Cisco UCCX

Required Skills and Professional Experience
  • Bachelor's degree or the equivalent work experience and/or military experience (preferably BS/BA (EE/CS)
  • 2 year's experience working with Contact Center
  • Ability to assess a problem and determine an effective course of action.
  • Experience with project management and resource tracking techniques
  • Knowledge of software and/or hardware, testing and implementation
  • Ability to work effectively and add value as a team member
  • Demonstrate technical knowledge and consultative skills
  • Ability to perform tasks with minor supervision
  • Demonstrate ability to implement, drive and track projects
  • Ability to apply solutions, technology and products to a business opportunity
  • Strong written and verbal communication, listening, and strong presentation skills

Your future at PresidioJoining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com
*****
Applications will be accepted on a rolling basis.
Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.
Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster
Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers
Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to recruitment@presidio.com and let us know the nature of your request and your contact information.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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