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Remote Monitor Tech Jobs in Georgia (NOW HIRING)

Sangoma

IT Support Manager - Remote US

Dallas, TX · On-site +1

IT Support Manager Sangoma is a global leader in business communications, delivering innovative ... Monitor support metrics, ticket trends, recurring incidents, and team performance to identify root ...

VortexWorks

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Clear English communication (bilingual preferred, additional pay) * 2-monitor setup, minimum 1080p ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...

VortexWorks

Remote Customer Service Representative

Athens, GA · Remote

$15.50 - $21/hr

Clear English communication (bilingual preferred, additional pay) * 2-monitor setup, minimum 1080p ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...

VortexWorks

Remote Customer Service Representative

Roswell, GA · Remote

$15 - $20.50/hr

Clear English communication (bilingual preferred, additional pay) * 2-monitor setup, minimum 1080p ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...

VortexWorks

Remote Customer Service Representative

Macon, GA · Remote

$15.25 - $20.75/hr

Clear English communication (bilingual preferred, additional pay) * 2-monitor setup, minimum 1080p ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...

PangeaTwo

Contract Developer - Remote

Atlanta, GA · On-site +1

$48.25 - $64.25/hr

... technology-driven distribution and supply chain organization is seeking an experienced Full-Stack ... monitoring, observability & containerization • ERP integrations & transaction workflow ...

Aflac

Technology Program Manager III

Columbus, GA · On-site +1

$140K - $190K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... monitoring and adjustment of plans as needed • Implementing performance metrics and KPIs to track ...

Aflac

Technology Program Manager III

Columbus, GA · On-site +1

$140K - $190K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... monitoring and adjustment of plans as needed • Implementing performance metrics and KPIs to track ...

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Remote Monitor Tech information

See Georgia salary details

$10

$17

$25

How much do remote monitor tech jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote monitor tech in Georgia is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Monitor Techs and how can they be effectively managed?

Remote Monitor Techs often face challenges such as monitoring multiple patients simultaneously, responding quickly to abnormal readings, and maintaining clear communication with on-site clinical teams. Staying organized and developing strong attention to detail are key to managing these challenges. Additionally, being proficient with the monitoring technology and having protocols in place for escalation help ensure patient safety and efficient workflow. Regular training and collaboration with nurses and physicians also support effective performance in this remote role.

What are the key skills and qualifications needed to thrive as a Remote Monitor Tech, and why are they important?

To thrive as a Remote Monitor Tech, you need a strong understanding of cardiac rhythms, ECG interpretation, and typically a certification such as Certified Cardiographic Technician (CCT) or equivalent. Familiarity with telemetry monitoring systems and hospital electronic health records (EHRs) is essential. Attention to detail, effective communication, and the ability to stay calm under pressure are standout soft skills in this role. These competencies are crucial for promptly detecting and reporting cardiac irregularities, ensuring patient safety, and supporting clinical teams remotely.

What is the difference between Remote Monitor Tech vs Cardiac Monitor Technician?

AspectRemote Monitor TechCardiac Monitor Technician
CertificationsCPR, Basic Life Support (BLS), sometimes ECG or monitoring certificationsECG/EKG certification, BLS, CPR
Work EnvironmentRemote, hospital or healthcare facility monitoring centersHospital, clinic, or healthcare facility
Job DutiesMonitoring patient data remotely, alerting staff to issues, reviewing ECGsAttaching electrodes, monitoring ECGs, reporting abnormalities
Industry UsageWidely used in telehealth and remote patient monitoringTraditional in-hospital cardiac monitoring

Remote Monitor Techs primarily work remotely, focusing on monitoring patient data via electronic systems, while Cardiac Monitor Technicians work onsite, attaching electrodes and directly observing ECGs. Both roles require similar certifications like ECG and BLS, but their work environments and daily tasks differ significantly.

What is a Remote Monitor Tech?

A Remote Monitor Tech, also known as a remote monitoring technician or telemetry technician, is a healthcare professional responsible for observing patients’ vital signs and cardiac rhythms from a remote location. They use specialized equipment to continuously monitor data from electrocardiograms (EKGs) and alert medical staff to any abnormalities. This role is essential in hospital settings to ensure patient safety, especially for those at risk of cardiac events. Remote Monitor Techs work closely with nurses and doctors to facilitate timely medical interventions. The position often requires attention to detail, technical skills, and the ability to interpret cardiac rhythms accurately.
What are popular job titles related to Remote Monitor Tech jobs in Georgia? For Remote Monitor Tech jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Monitor Tech jobs in Georgia look for? The top searched job categories for Remote Monitor Tech jobs in Georgia are:
What cities in Georgia are hiring for Remote Monitor Tech jobs? Cities in Georgia with the most Remote Monitor Tech job openings:
Remote Monitor Tech jobs near you
Infographic showing various Remote Monitor Tech job openings in Georgia as of June 2026, with employment types broken down into 83% Full Time, 7% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,124 per year, or $17.8 per hour.

IT Support Manager - Remote US

Sangoma

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

IT Support Manager
Sangoma is a global leader in business communications, delivering innovative cloud-based communications solutions including UCaaS, CCaaS, VoIP, connectivity, and managed services to businesses worldwide. As Sangoma continues to grow through innovation, acquisitions, and platform consolidation, we remain focused on delivering reliable technology solutions and exceptional customer experiences.
We are seeking an experienced IT Support Manager to lead our global End User Services team and drive operational excellence across IT support functions. This role is critical to scaling Sangoma's global IT support operations while driving operational consistency, automation, and an exceptional end-user experience.
The IT Support Manager will oversee service desk operations, endpoint support, onboarding/offboarding, ticket governance, and process improvement initiatives in a fast-paced global environment. This role requires a leader who is comfortable operating in a dynamic environment with multiple priorities, shifting demands, and a high level of cross-functional coordination where no two days are the same.
The ideal candidate is operationally disciplined, highly collaborative, and capable of learning and understanding existing processes before implementing changes or optimization initiatives. Success in this role requires the ability to evaluate current workflows, build strong cross-functional relationships, and identify thoughtful, scalable improvements that align with business operations and organizational goals.
This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones are preferred.
You Role:
  • Lead, mentor, and develop a global IT support team delivering end-user support across multiple regions and time zones.
  • Manage daily service desk operations including incident management, service requests, escalations, SLA -performance, and ticket queues.
  • Ensure tickets are accurately categorized, prioritized, assigned, and resolved in a timely manner.
  • Monitor support metrics, ticket trends, recurring incidents, and team performance to identify root causes, reduce ticket volumes, improve user experience, and drive continuously improve service improvement.
  • Drive operational excellence through strong process management, documentation standards, service delivery best practices, accountability, and continuous improvement.
  • Manage onboarding/offboarding, vendor management, procurement and hardware lifecycle management, access provisioning, endpoint management, and end-user support operations.
  • Drive continuous improvement through workflow optimization, self-service capabilities, automation, and AI-driven support solutions that improve operational efficiency and reduce manual effort.
  • Ensure compliance with established operational controls, audit requirements, and service management standards.
  • Manage critical incidents, executive escalations, and cross-functional communication during high-impact service disruptions.
  • Partner cross-functional with infrastructure, security, HR, legal, procurement, and business teams to resolve issues and improve support operations.
  • Support operational integration and process standardization initiatives related to mergers, acquisitions, and platform consolidations.

Requirements
Your Background:
  • 10+ years of IT support, service desk, or end-user services experience.
  • 5+ years of experience leading technical support or IT operations teams.
  • Proven ability to build, mentor, and manage high-performing technical support teams.
  • Strong experience managing SLA-driven support organizations and ticketing systems in complex enterprise environments.
  • Strong experience with Microsoft 365 administration and end-user technologies.
  • Experience supporting SaaS, cloud-based, or global enterprise environments preferred.
  • Proven experience improving operational processes, documentation, workflow efficiency, and service delivery.
  • Familiarity with workflow automation, self-service technologies, and AI-driven support tools preferred.
  • Experience supporting distributed global workforces and multi-region operations preferred.
  • Understanding IT operational controls, security best practices, compliance, and audit requirements including SOX.
  • Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
  • Excellent verbal and written English communication skills.
  • ITIL certification or equivalent service management experience preferred.
  • Bachelor's degree in information technology, Computer Science, or equivalent experience.

Benefits
What We Offer:
  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities
  • We value transparency and fairness in our compensation practices. For this role, we offer a salary range based on location, commensurate with experience, qualifications, and location.

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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