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Cyber Security Help Desk Jobs in Georgia (NOW HIRING)

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that ... High school diploma or GED required * 2+ years of related work experience * Cyber Security ...

New

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that ... High school diploma or GED required * 2+ years of related work experience * Cyber Security ...

New

OSC Edge

Help Desk Support Specialist

Fort Moore, GA · On-site

As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture ...

OSC Edge

Help Desk Support Specialist

Columbus, GA · On-site

As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture ...

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

$90K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

$90K - $112K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Collaborate with infrastructure, cybersecurity, applications, and vendor teams to resolve complex ... High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or ...

DMI

Mid-Level Service Desk Manager

Atlanta, GA

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...

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Cyber Security Help Desk information

See Georgia salary details

$38K

$78.7K

$122.4K

How much do cyber security help desk jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cyber security help desk in Georgia is $78,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What is a cyber security help desk?

A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.

What are the key skills and qualifications needed to thrive in the cyber security help desk position?

To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.

What are some common challenges faced by cyber security help desk professionals?

Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.

What are the most commonly searched types of Cyber Security Help Desk jobs in Georgia?

The most popular types of Cyber Security Help Desk jobs in Georgia are:

What are popular job titles related to Cyber Security Help Desk jobs in Georgia?

For Cyber Security Help Desk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cyber Security Help Desk jobs in Georgia look for?

The top searched job categories for Cyber Security Help Desk jobs in Georgia are:

What cities in Georgia are hiring for Cyber Security Help Desk jobs?

Cities in Georgia with the most Cyber Security Help Desk job openings:

Cyber Security Help Desk jobs near you
Infographic showing various Cyber Security Help Desk job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 23% Part Time, 8% Contract, and 3% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,671 per year, or $37.8 per hour.

Help Desk Technician

Rigil Corporation

Kings Bay, GA • On-site

$20 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Tuition assistance

Role: Help Desk Technician
About Rigil
Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: St Marys, GA/  Kings Bay, GA
Job Type: Full Time
Clearance: Secret
The Help Desk Technician will provide support services in IT security and business technologies.
Responsibilities:  As a Help Desk Technician you will:
  • Provide immediate, real-time assistance in response to end-user questions and trouble reports.
  • Provide technical assistance to users in areas, like customizing off-the-shelf software, coordinating the resolution of data communication problems, and relocation of IT equipment.
  • Provide "desk-side" assistance to the end-user community in those situations where a question or problem cannot be adequately answered over the phone.
  • Troubleshoot and support Virtual Private Network (VPN) and Secure ID Token support for remote users and telework personnel.
  • Other duties as assigned.
Qualifications:
  • High school diploma or GED required
  •  2+ years of related work experience
  • Cyber Security Workforce security and operating system certification or government-approved equivalent is required at the time of hire
  • Experience using Windows Deployment Services for client imaging
  • Must possess and maintain a valid U.S. driver’s license
  • Secret clearance required 
Knowledge, Skills and Abilities:
  • Ability to obtain a Top-Secret clearance.
  • Ability to obtain certification requirements, including classes, credentialing, and continual certification as required with a minimum level of Cybersecurity (CS) Category Code: 40, Specialty Area Code: 41, Proficiency Level: Intermediate/Journeyman, per SECNAV M-5239.2, and IT Position Level IT-1 per SECNAV M-5510.30.