Cybersecurity Engineer : - This role is responsible for securing enterprise infrastructure ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Cybersecurity Engineer : - This role is responsible for securing enterprise infrastructure ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Cybersecurity Engineer : - This role is responsible for securing enterprise infrastructure ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Cybersecurity Engineer : - This role is responsible for securing enterprise infrastructure ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$19.75 - $27/hr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$19.75 - $27/hr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$60K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$60K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$60K - $72K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Mid-Level Service Desk Analyst, Technician
Atlanta, GA · On-site
$60K - $72K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$63K - $70K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$63K - $70K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$63K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$63K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$19.75 - $27/hr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Jr. Service Desk Analyst, Technician
Atlanta, GA · On-site
$19.75 - $27/hr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... DMI values employees for their talents and contributions, and we take pride in helping our ...
Collaboration • Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications ... a Help Desk or Service Desk environment. OR • Associate degree in Information Technology ...
Collaboration • Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications ... a Help Desk or Service Desk environment. OR • Associate degree in Information Technology ...
IT Service Desk Technician
Atlanta, GA · On-site
$22 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment ... Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to ...
Quick apply
IT Service Desk Technician
Atlanta, GA · On-site
$22 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment ... Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to ...
... and cybersecurity capabilities ranging from secure cloud architectures and enterprise ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...
... and cybersecurity capabilities ranging from secure cloud architectures and enterprise ... Previous technical support or help desk experience preferred. * Ability to successfully meet ...
IT HELPDESK SPECIALIST
Ashburn, GA · On-site
$80 - $100/hr
... Help Desk personnel * Developing Standard Operating Procedures (SOPs) * Creating technical documentation and knowledge base articles * Coordinating with Network, Cloud, and Cybersecurity teams
IT HELPDESK SPECIALIST
Ashburn, GA · On-site
$80 - $100/hr
... Help Desk personnel * Developing Standard Operating Procedures (SOPs) * Creating technical documentation and knowledge base articles * Coordinating with Network, Cloud, and Cybersecurity teams
Service Desk Technician
Atlanta, GA · On-site
Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to ... Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.
Quick apply
Service Desk Technician
Atlanta, GA · On-site
Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to ... Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.
This role supports daily help desk operations, endpoint administration, user account support ... Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a ...
This role supports daily help desk operations, endpoint administration, user account support ... Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a ...
Be Seen First
Level 1 Helpdesk / On-Site Support Technician
Athens, GA · On-site
$38K - $45K/yr
... and cybersecurity services to businesses in the Athens, Georgia area. Position Overview We are ... Responsibilities * Respond to and resolve service tickets through our MSP helpdesk platform
Quick apply
Be Seen First
Level 1 Helpdesk / On-Site Support Technician
Athens, GA · On-site
$38K - $45K/yr
... and cybersecurity services to businesses in the Athens, Georgia area. Position Overview We are ... Responsibilities * Respond to and resolve service tickets through our MSP helpdesk platform
IT Service Desk Operations Intern
Tucker, GA · On-site
$14.25 - $18.75/hr
... Cybersecurity, ora related field. * Interest in technical support, enterprise technology, IT ... Coursework, labs, certifications, academic projects, or hands-on experience involving help desk ...
IT Service Desk Operations Intern
Tucker, GA · On-site
$14.25 - $18.75/hr
... Cybersecurity, ora related field. * Interest in technical support, enterprise technology, IT ... Coursework, labs, certifications, academic projects, or hands-on experience involving help desk ...
IT Service Desk Operations Intern
Tucker, GA · On-site
$14.25 - $18.75/hr
... service processes that help employees stay productive and connected.As an IT Service Desk ... Cybersecurity, ora related field. Interest in technical support, enterprise technology, IT ...
Quick apply
IT Service Desk Operations Intern
Tucker, GA · On-site
$14.25 - $18.75/hr
... service processes that help employees stay productive and connected.As an IT Service Desk ... Cybersecurity, ora related field. Interest in technical support, enterprise technology, IT ...
IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
This role supports daily help desk operations, endpoint administration, user account support ... Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a ...
Quick apply
IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
This role supports daily help desk operations, endpoint administration, user account support ... Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a ...
IT Associate
Baxley, GA · On-site
The IT Associate provides frontline help desk support to employees across the organization. This ... claims. · Follow company cybersecurity, data protection, and acceptable-use policies. · ...
Quick apply
IT Associate
Baxley, GA · On-site
The IT Associate provides frontline help desk support to employees across the organization. This ... claims. · Follow company cybersecurity, data protection, and acceptable-use policies. · ...
Desk Support Specialist
Peachtree City, GA · On-site
$60 - $80/hr
... k Technician to provide first- and second-level technical support to employees across multiple ... Follow cybersecurity best practices and company IT policies. * Support endpoint security solutions ...
Desk Support Specialist
Peachtree City, GA · On-site
$60 - $80/hr
... k Technician to provide first- and second-level technical support to employees across multiple ... Follow cybersecurity best practices and company IT policies. * Support endpoint security solutions ...
Cyber Security Help Desk information
See Georgia salary details
$38K - $45.7K
7% of jobs
$45.7K - $53.3K
4% of jobs
$53.3K - $61K
10% of jobs
$66.8K is the 25th percentile. Wages below this are outliers.
$61K - $68.7K
4% of jobs
The median wage is $74.1K / yr.
$68.7K - $76.4K
34% of jobs
$76.4K - $84.1K
9% of jobs
$91.7K is the 75th percentile. Wages above this are outliers.
$84.1K - $91.7K
5% of jobs
$91.7K - $99.4K
9% of jobs
$99.4K - $107.1K
6% of jobs
$107.1K - $114.8K
6% of jobs
$114.8K - $122.4K
3% of jobs
$38K
$78.7K
$122.4K
How much do cyber security help desk jobs pay per year?
What is a cyber security help desk?
A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.
What are the key skills and qualifications needed to thrive in the cyber security help desk position?
To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.
What are some common challenges faced by cyber security help desk professionals?
Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.
What are the most commonly searched types of Cyber Security Help Desk jobs in Georgia?
The most popular types of Cyber Security Help Desk jobs in Georgia are:
What are popular job titles related to Cyber Security Help Desk jobs in Georgia?
For Cyber Security Help Desk jobs in Georgia, the most frequently searched job titles are:
- Seasonal Help Desk Technician
- Entry Level Remote Help Desk Technician
- Freelance Microsoft Active Directory
- Remote Junior Help Desk Technician
- Volunteer Help Desk Technician
- Remote It Technician
- No Experience Help Desk Technician
- Early Morning Help Desk Technician
- Flexible 2Nd Shift Help Desk Technician
- Help Desk H4 Ead No Experience
What job categories do people searching Cyber Security Help Desk jobs in Georgia look for?
The top searched job categories for Cyber Security Help Desk jobs in Georgia are:
What cities in Georgia are hiring for Cyber Security Help Desk jobs?
Cities in Georgia with the most Cyber Security Help Desk job openings:

Other
Posted 20 days ago
Key responsibilities
Secure enterprise infrastructure by implementing and maintaining security controls across cloud and on-premises environments.
Monitor security alerts, respond to incidents, and conduct threat hunting and security reviews.
Administer Microsoft 365 security tools, configure security policies, and support security compliance efforts.
Job description
*** This is a direct hire role ( W2 salaried, permanent, full-time position ) in our own IT department
*** NO C2C candidates, NO 3rd parties, NO visa sponsorship available, NO sponsorship available, NO candidates with temporary work authorizations of any kind
For immediate consideration, please connect with me on LinkedIn at and then email your resume, current location, availability, and compensation expectations directly to - make sure to include the exact job title and job location in your email message.
Cybersecurity Engineer :
- This role is responsible for securing enterprise infrastructure, responding to cyber threats, administering Microsoft 365 security, and helping ensure compliance with applicable regulatory requirements.
- Implement, and maintain enterprise security controls across cloud and on-premises environments.
- Manage security compliance and assist in security policy creation
- Monitor and respond to security alerts, incidents, phishing attempts, malware, and suspicious activity.
- Perform vulnerability assessments, remediation tracking, and security hardening.
- Manage endpoint protection systems, email security, MFA, Conditional Access, and identity security controls.
- Configure and maintain SIEM, logging, and monitoring platforms.
- Conduct threat hunting and proactive security reviews.
- Microsoft 365 and Cloud Security : Administer Microsoft 365 security tools including Microsoft Defender , Entra ID (Azure AD) , Conditional Access, Intune, Purview, Exchange Online Protection
- Implement DLP, retention, and email security policies.
- Secure remote access, mobile devices, and hybrid cloud infrastructure.
- Secure Firewalls, VPNs, wireless networks, switches, and servers.
- Review Firewall rules and network segmentation.
- Support backup, disaster recovery, and business continuity initiatives.
- Assist with patch management and secure configuration baselines.
- Provide escalation support for security-related help desk issues.
- Lead response efforts during security incidents and outages.
- Conduct user security awareness training and phishing simulations.
Required Qualifications :
- Experience implementing security controls and solutions from scratch - not just maintaining or monitoring established systems - with a working knowledge of security best practices and the ability to determine what to implement and how to execute it effectively.
- At least 5+ years of hands-on IT security / cybersecurity engineering experience.
- Strong experience with Microsoft 365 security technologies specifically.
- Experience with: Firewalls and VPN technologies, Endpoint Detection & Response (EDR), Email security platforms, Vulnerability management tools, Windows Server and Hybrid Active Directory, Knowledge of cybersecurity frameworks and compliance standards.
Preferred Qualifications :
- Certifications such as: CISSP, Security+ , SC-200, SC-300, AZ-500, CEH
For immediate consideration, please connect with me on LinkedIn at and then email your resume, current location, availability, and compensation expectations directly to - make sure to include the exact job title and job location in your email message.
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#LI-DP1
#M1
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Ref: #404-IT Pittsburgh
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US