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What are Remote Mitel Networks?

Remote Mitel Networks refer to the deployment and management of Mitel's unified communications and collaboration solutions, such as VoIP phone systems, for businesses with remote or distributed teams. These networks allow employees to securely access Mitel communication tools from anywhere, enabling seamless voice, video, and messaging capabilities outside the traditional office environment. IT professionals in this role typically handle system setup, troubleshooting, network security, and user support to ensure reliable and efficient communication for remote workers.

What are the key skills and qualifications needed to thrive as a Remote Mitel Networks Engineer, and why are they important?

To thrive as a Remote Mitel Networks Engineer, you need strong knowledge of VoIP systems, Mitel hardware/software, and network infrastructure, often supported by a degree in IT or related certifications like Mitel Certified Associate or Professional. Familiarity with Mitel MiVoice platforms, SIP protocols, network monitoring tools, and ticketing systems is typically required. Outstanding problem-solving, effective communication, and customer service skills help you excel in diagnosing issues remotely and supporting clients. These skills ensure reliable telecommunication services, minimize downtime, and maintain client satisfaction in distributed environments.

What is the difference between Remote Mitel Networks vs Remote Cisco Voice Engineer?

AspectRemote Mitel NetworksRemote Cisco Voice Engineer
CertificationsMitel certifications, CCNA, CCNP VoiceCisco CCNA, CCNP Collaboration, CCVP
Work EnvironmentRemote support for Mitel phone systems, VoIP solutionsRemote configuration and troubleshooting of Cisco VoIP systems
Industry UsageTelecommunications, enterprise communicationTelecommunications, enterprise networks

Remote Mitel Networks and Remote Cisco Voice Engineer roles both focus on VoIP and communication systems but differ in certifications and specific system expertise. Mitel roles center on Mitel platforms, while Cisco Voice Engineers specialize in Cisco solutions. Both are in high demand in telecom and enterprise sectors, often requiring similar certifications and remote work skills.

How does a Remote Mitel Networks specialist typically collaborate with on-site IT teams to resolve technical issues?

A Remote Mitel Networks specialist regularly works with on-site IT staff through virtual meetings, remote desktop tools, and ticketing systems to address and resolve telephony and network problems. Effective communication and clear documentation are essential, as the specialist often relies on the on-site team to perform physical tasks or provide access to hardware. Building strong working relationships and maintaining proactive communication ensures quicker troubleshooting and minimizes downtime for business operations.
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Hunter - New Logos Acquisition (Remote)

Mitel Networks

New York, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview

We are looking for an elite Enterprise Net New Logo Acquisition Hunter to drive growth within the healthcare sector for Unified Communications and Collaboration solutions. This role is focused on identifying, engaging, and closing new enterprise healthcare organizations - including hospitals, health systems, and large healthcare providers with 1,000+ employees.

You will help healthcare organizations modernize how clinicians, staff, and patients communicate by delivering secure, reliable communication and collaboration platforms that improve clinical coordination, operational efficiency, and patient experience.

You are a strategic hunter who thrives in complex enterprise sales environments. You are comfortable navigating long sales cycles, multiple stakeholders, and executive leadership across IT, clinical operations, and administration. You understand the healthcare technology landscape and can position communications solutions in the context of patient care delivery, compliance, and digital health transformation.

Key Responsibilities

  • Prospect Strategically: Identify, research, and target enterprise healthcare organizations with high potential for communications and collaboration transformation across clinical and administrative workflows.

  • Build Executive Relationships: Engage senior IT, clinical informatics leaders, CIOs, CMIOs, and healthcare administrators to understand strategic initiatives such as digital health transformation, care coordination, and patient engagement.

  • Drive Complex Sales Cycles: Lead the full enterprise sales process - from initial engagement through solution design, technical validation, security review, procurement, and close.

  • Collaborate Internally: Partner with Solutions Engineering, Product, and Marketing to develop tailored proposals and business cases aligned to healthcare priorities such as clinician productivity, patient communication, and operational resilience.

  • Market Expansion: Develop and execute go-to-market strategies to expand presence within healthcare systems, hospital networks, and large provider organizations.

  • Forecast Accurately: Maintain a robust pipeline and provide reliable forecasting through Salesforce.

  • Competitive Intelligence: Stay informed on healthcare IT trends, regulatory considerations, and evolving communication requirements within hospitals and care networks.

  • Exceed Growth Targets: Consistently achieve or exceed quarterly and annual new logo revenue objectives within the healthcare vertical.

Qualifications

  • Experience: 7+ years of enterprise B2B sales experience, with at least 3+ years focused on Unified Communications, Collaboration, Contact Center, or Cloud Communications solutions (UCaaS/CCaaS/SaaS), preferably within healthcare environments.

  • Healthcare Industry Knowledge: Familiarity with hospital and health system environments, healthcare IT ecosystems, and compliance considerations such as HIPAA and secure clinical communications.

  • Enterprise Expertise: Proven ability to close large, complex deals involving healthcare organizations with multiple stakeholders and long sales cycles.

  • Hunter Mentality: Demonstrated success generating new business in greenfield territories - not account expansion.

  • Technical Acumen: Familiarity with enterprise communication infrastructure and integration into healthcare systems such as EHR platforms, clinical communication tools, and contact center environments

  • Consultative Seller: Proficient in value-based and consultative selling frameworks such as MEDDIC, Challenger or Value selling

  • Executive Presence: Exceptional communication and presentation skills, capable of influencing both technical and operational healthcare leaders.

  • CRM Discipline: Proficient in Salesforce (or similar) for pipeline management, forecasting, and data hygiene.

  • Self-Starter: Entrepreneurial mindset with the ability to thrive in a fast-paced, competitive healthcare technology market.

  • Bachelor's degree or equivalent work experience.

  • Preferred Qualifications

  • Experience selling into large hospitals, health systems, or integrated delivery networks (IDNs).

  • Track record of winning competitive displacement deals within healthcare communications or healthcare IT platforms.

  • Existing executive network within healthcare IT leadership (CIO, CMIO, CTO) and clinical operations.

Why You'll Love This Role

This is a true enterprise healthcare hunter role - not an account management position. You will have the freedom and support to pursue major healthcare systems, open new strategic relationships, and help healthcare organizations modernize how clinicians, staff, and patients communicate.

If you thrive on breaking into new health systems, navigating complex healthcare buying environments, and closing transformative technology partnerships that impact patient care and operational efficiency, this is the opportunity you have been looking for.

50% / 50%

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitelor follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.

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