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Remote Microsoft Customer Support Jobs in Raleigh, NC

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

SAS

Enablement and Integration Engineer

Cary, NC · On-site +1

$97K - $131K/yr

... and remote managed environments. You will use your technical expertise to install, integrate ... Collaborate directly with customers, analysts, developers, implementation teams, support ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Raleigh, NC

Remote Microsoft Customer Support information

See Raleigh, NC salary details

$10

$22

$55

How much do remote microsoft customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote microsoft customer support in Raleigh, NC is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.

What are popular job titles related to Remote Microsoft Customer Support jobs in Raleigh, NC?

For Remote Microsoft Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft Customer Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Microsoft Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Microsoft Customer Support jobs?

Cities near Raleigh, NC with the most Remote Microsoft Customer Support job openings:

Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, 18% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,851 per year, or $22.5 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time

Posted 19 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply