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Remote Microsoft Customer Support Jobs in Raleigh, NC

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Baxter

Technical Support Specialist

Raleigh, NC · On-site +1

$60K - $82K/yr

Provide remote troubleshooting to resolve customer and patient issues Deliver timely, efficient ... Microsoft Office, AutoCAD, and Visio Knowledge of server management, cabling, Remote Desktop ...

New

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Showing results 1-20

All JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Raleigh, NC

Remote Microsoft Customer Support information

See Raleigh, NC salary details

$10

$22

$55

How much do remote microsoft customer support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote microsoft customer support in Raleigh, NC is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What are popular job titles related to Remote Microsoft Customer Support jobs in Raleigh, NC? For Remote Microsoft Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Raleigh, NC look for? The top searched job categories for Remote Microsoft Customer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Microsoft Customer Support jobs? Cities near Raleigh, NC with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,851 per year, or $22.5 per hour.
WinMagic SecureDoc Enterprise Server Administrator (Remote)

WinMagic SecureDoc Enterprise Server Administrator (Remote)

A.C. Coy

Raleigh, NC • Remote

Other

Posted 10 days ago

Job description

Overview
  • Tier One Technologies is hiring a WinMagic SecureDoc Enterprise Server Administrator to support our direct U.S. Government client.
  • This remote Contract-to-Hire position will be originated in Raleigh, NC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
Responsibilities
  • Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology Engineering Infrastructure team.
  • Work with Full Disk Encryption requirements mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption.
  • Help managing the WinMagic SecureDoc Full Disk Encryption Infrastructure via the SecureDoc management platform.
  • Design and enhancements to Full Disk Encryption (SecureDoc) and remote support platforms (Dameware).
  • Perform integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware).
  • Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure.
  • Manage and maintain WinMagic SecureDoc infrastructure components.
  • Keep Full Disk Encryption and remote support platforms up to date and secure.
  • Provide day-to-day internal customer support (CISO, postal inspectors, postmasters, sales, clerks, etc.).
  • Participate in the preparation of materials and oral presentations for customers and management.
  • Play a lead role in meetings relating to specific technical projects or tasks.
  • Respond promptly to incidents in ServiceNow.
  • Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members.
  • Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts.
  • Evaluate program failures and implement remediation solutions for success.
  • May lead project teams within assigned unit develop, plan and manage project tasks.
Qualifications
  • A degree from an accredited College/University in the applicable field of services is preferred. 4 additional years of relevant experience in lieu of a college degree is required.
  • 8+ years of experience working with various Endpoint encryption products.
  • Expert knowledge of PC hardware, including BIOS (Basic Input/Output System) and UEFI (Unified Extensible Firmware Interface), as well as experience integrating docking stations and installing and troubleshooting firmware updates.
  • Ability to provide expert-level end-user support and resolve escalated technical issues.
  • Strong knowledge of multiple versions of endpoint products, including testing and validation capabilities.
  • Hands-on incident escalation and remediation, including documentation of incident response workflows.
  • Excellent communication skills.
  • Must be eligible to obtain a Position of Public Trust clearance.
  • All candidates must be a US Citizen or have permanent residence status (Green Card).
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.
Employment Type: OTHER
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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