Remote Medical Call Center Jobs in Rochester, NY

Mental Health Therapist - New York

At Valera Health, we believe exceptional mental healthcare starts with supporting exceptional providers. Founded by clinicians who know how hard it is to find quality care for everyone, especially underserved communities, we've built something different—a place where you can focus entirely on what you do best: providing compassionate, evidence-based care to those who need it most.

As a therapist with Valera, you'll treat the complex cases others turn away—from mild anxiety to schizophrenia and bipolar disorder—while our dedicated administrative team handles all the scheduling, billing, and prior authorizations. This means you can practice at the top of your license alongside psychiatrists, medical assistants, and care coordinators, delivering care that truly transforms lives.

Ready to be part of something bigger? Join our mission to make quality mental healthcare accessible to everyone.

Join the Valera Community:

Enjoy competitive compensation and benefits because your expertise deserves to be valued.Deliver exceptional, inclusive mental healthcare that truly meets patients where they are.Become part of a supportive provider community with a compassionate care team genuinely dedicated to patient outcomes.Collaborate within our vetted in-house network of health coaches, therapists, nurse practitioners, and psychiatrists with diverse expertise.Focus on clinical work while we provide the technology and EMR systems for efficient, effective care delivery.Receive comprehensive support including malpractice insurance, healthcare benefits, continuing education, PTO, and competitive per-visit compensation. Access clinical training opportunities to expand your skills (with available CEUs). Set your own schedule and work remotely while earning steady, predictable pay.

Job Duties:

• Render evidence-based treatment to a spectrum of patients.
• Provide an array of mental health services to promote individualized patient recovery primarily through telehealth video or telephone.
• Conduct intakes, individual, group, and family therapy when applicable.
• Provide mental health assessments, counseling, referrals, and intervention services.
• Complete and maintain documentation in a timely and accurate manner and according to Federal, State, and company guidelines.

Requirements:

• Active LMSW in New York
• Minimum 1 year of 1:1 clinical experience using evidence-based treatment
• Experience with EMR documentation and treatment planning
• Reliable technology access: high-speed internet and private workspace for confidential sessions
• Willingness to obtain additional state licenses

What Makes You Stand Out:

• Fluency in Spanish, Mandarin, or Cantonese
• Training in EMDR, DBT, or other specialized modalities
• Telehealth or remote experience
• Self-motivated with strong independent work skills and collaborative team spirit
• Excellent engagement and assessment abilities with diverse patient populations

Compensation:

At Valera, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our recruiters will review our compensation model on our first call with you to be able to make an informed decision.

In addition to a highly competitive benefits plan, Valera's W-2 therapists' compensation plan totals ~$50K-$89K, which consists of a base salary plus a monthly productivity incentive. An onboarding incentive will also be added to the first three paychecks during a clinician's ramp-up period.