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Remote Verizon Wireless Call Center Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... contact call center or in-field on prem capacity. * High School Diploma/GED. WE VALUE ... Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with ...

All JobsVerizon Wireless Call Center JobsRemote Verizon Wireless Call Center JobsRemote Verizon Wireless Call Center Jobs in Rochester, NY

Remote Verizon Wireless Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do remote verizon wireless call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote verizon wireless call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are some challenges unique to working in a remote Verizon Wireless call center, and how can I prepare for them?

Working remotely in a Verizon Wireless Call Center means you'll need to be highly self-motivated and disciplined, as you'll handle customer inquiries and technical issues without in-person supervision. Common challenges include managing distractions at home, maintaining clear communication with team members, and troubleshooting technical problems independently. To prepare, ensure you have a dedicated, quiet workspace, reliable internet, and are comfortable using digital collaboration tools. Regular check-ins with your supervisor and proactive communication with your team will help you stay engaged and supported.

Does Remote Verizon Wireless Call Center hire remote workers?

Yes, the Remote Verizon Wireless Call Center typically hires remote workers to handle customer service and technical support roles. These positions often require good communication skills, a reliable internet connection, and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a remote Verizon Wireless call center representative?

To thrive as a Remote Verizon Wireless Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and basic troubleshooting tools is essential. Excellent communication, patience, and adaptability are crucial for building rapport and handling diverse customer inquiries. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand experience in a remote environment.

Is Remote Verizon Wireless Call Center a good company to work for remotely?

Remote Verizon Wireless Call Center positions are generally considered stable with competitive pay and benefits, and they often offer flexible schedules suitable for remote work. Employees typically need strong communication skills and familiarity with customer service tools, but experiences can vary based on individual roles and management. It's advisable to review specific reviews and job details for a comprehensive understanding of the work environment.

What is the difference between Remote Verizon Wireless Call Center vs Remote T-Mobile Customer Service Representative?

AspectRemote Verizon Wireless Call CenterRemote T-Mobile Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based call center environment, company-provided equipmentHome-based call center environment, company-provided equipment
Employer & IndustryVerizon Wireless, telecommunicationsT-Mobile, telecommunications
Common Search & ComparisonYesYes

The Remote Verizon Wireless Call Center and Remote T-Mobile Customer Service Representative roles share similar credentials, work environments, and industry usage. Both involve handling customer inquiries remotely in the telecommunications sector, often requiring similar skills and equipment. The main difference lies in the employer and specific company policies, but overall, they are comparable roles for those seeking remote customer service positions in wireless telecommunications.

What is a remote Verizon Wireless call center?

A Remote Verizon Wireless Call Center job involves working from home to assist Verizon customers by phone, chat, or email. Employees in these roles handle a range of customer service tasks, including answering questions about wireless plans, troubleshooting technical issues, processing payments, and resolving complaints. Team members are expected to provide excellent customer service while adhering to company policies and performance metrics. Training is typically provided remotely, and workers need a reliable internet connection, a quiet workspace, and good communication skills. This position allows for greater flexibility and eliminates the need to commute to a physical call center.
What are popular job titles related to Remote Verizon Wireless Call Center jobs in Rochester, NY? For Remote Verizon Wireless Call Center jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Wireless Call Center jobs in Rochester, NY look for? The top searched job categories for Remote Verizon Wireless Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Verizon Wireless Call Center jobs? Cities near Rochester, NY with the most Remote Verizon Wireless Call Center job openings:
Remote Verizon Wireless Call Center jobs near you
Infographic showing various Remote Verizon Wireless Call Center job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.