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Remote Disability Services Jobs in Rochester, NY

... services, with over 300 employees providing top-tier legal services to our clients in seven states ... ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of ...

Experience working in a consulting or professional services environment supporting external clients ... Company-Paid Life and Disability Insurance * Professional Development Opportunities Additional ...

Experience working in a consulting or professional services environment supporting external clients ... Company-Paid Life and Disability Insurance * Professional Development Opportunities Additional ...

Experience working in a consulting or professional services environment supporting external clients ... Company-Paid Life and Disability Insurance * Professional Development Opportunities Additional ...

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Remote Disability Services information

See Rochester, NY salary details

$52.8K

$119.9K

$191.9K

How much do remote disability services jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote disability services in Rochester, NY is $119,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,600.00 and $139,100.00 per year, depending on experience, location, and employer.

How do professionals in Remote Disability Services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What are the key skills and qualifications needed to thrive in Remote Disability Services, and why are they important?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Remote Disability Services jobs in Rochester, NY look for? The top searched job categories for Remote Disability Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Disability Services jobs? Cities near Rochester, NY with the most Remote Disability Services job openings:
Remote Support Professional

Remote Support Professional

Heritage Christian Services

Rochester, NY • On-site, Remote

$21.40/hr

Other

Posted 5 days ago


Heritage Christian Services rating

5.6

Company rating: 5.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Overview
Be part of an exciting new venture in promoting independence and opportunities for growth with the people we support. Full time and part time opportunities are available working from 10pm-6am at a remote location supported by Heritage Christian Services.
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides remote support services from a Heritage Christian Services-designated location. This position does not operate from a home-based setting. The RSP delivers services through active monitoring, as-needed (PRN) supports, and emergency response. The RSP monitors individuals to support environmental stability while promoting increased independence and autonomy. All duties are performed in support of the mission, vision, and values of Heritage Christian Services, Inc.
Pay for this position: $21.40 / hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
  • Monitors people supported and provides support in areas related to health, medication, safety and daily living
  • Empowers people supported to make independent decisions and provide emergency backup as needed
  • Responds to emergency requests from people supported, and as needed, escalates to emergencies by implementing agency emergency calling procedures and potential to provide back-up in-person staffing
  • Notifies and coordinates with emergency services when required
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to people supported to engage them to utilize in-home devices
  • Monitors wearable devices when people supported are away from home and provides assistance and interventions as needed
  • Provides in-service training and consultation to supported people and their care/parents/guardians on technology, including the use of remote support systems
  • Provides remote support to people supported remotely throughout assigned programs on caseload
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Demonstrates reasonable decision making even when dealing with emotional topics
  • Ensures timely and accurate documentation of services
  • Completes and attends all scheduled and trainings required by Heritage Christian Services. Participates in in-service sessions and other staff training sessions, implementing new procedures.
  • Maintains the privacy and confidentiality of each person's personal information in accordance with HIPAA
  • Prevents, recognizes and reports abuse

Qualifications
  • Minimum of High School diploma or equivalency
  • Valid driver's license that is following Heritage Christian Services' motor vehicle record standards, and reliable transportation to and from work
  • Experience working with individuals with intellectual and/or developmental disabilities (IDD) is preferred. Candidates must demonstrate the ability to work effectively and collaboratively with a diverse population. A minimum of one (1) year of relevant experience is required.
  • Must demonstrate effective verbal and written communication skills
  • Intermediate knowledge of technology systems utilized by the agency is required, including payroll platforms and electronic medical record (EMR) systems. Candidates must demonstrate the ability to effectively navigate, interpret, and utilize these systems in support of program and operational responsibilities.

WORKING CONDITIONS: Remote support staff work in a changing environment that adjusts to the needs of the people served. The environment may be fast paced with interruptions, distractions and deadlines. Direct support staff need to be flexible, attentive and be able to adjust to changing needs. Depending on the needs of people served, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 pounds, walking or standing and sitting for extended periods of time. Hours vary based on assignment; may include variety of shifts and overnight hours
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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