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Remote Manufacturing Technical Support Jobs in Michigan

IQVIA

Phone Support Specialist

Detroit, MI · Remote

This Technical Phone Support Specialist role allows you to leverage your experience in a way that ... This is a remote position, requiring reliable internet access and availability to work the assigned ...

IQVIA

Phone Support Specialist

Detroit, MI · Remote

This Technical Phone Support Specialist role allows you to leverage your experience in a way that ... This is a remote position, requiring reliable internet access and availability to work the assigned ...

ITW Avery Weigh-Tronix

Dillon Product Manager

MI · Remote

$80K - $121K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

Maya HTT

Composites Application Specialist

Detroit, MI · On-site +1

Support workflows connecting Fibersim with Simcenter, Teamcenter, CAD, CAE, and manufacturing ... technical procedures and support cases. Why join Maya HTT? * Flex Working Hours and 100% Remote ...

KEYENCE

Field Application Engineer

Grand Rapids, MI · On-site +1

$54K - $81K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Autodesk

Technical Adoption Specialist

Novi, MI · Remote

$76K - $136K/yr

... technical advisors to help our customers maximize their product investment and realize measurable ... We are looking for a professional with Design and Manufacturing experience, supporting a broad ...

KEYENCE

Field Application Engineer

Novi, MI · On-site +1

$54K - $81K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Deloitte

Technical Program Manager

Grand Rapids, MI · Remote

$123K - $160K/yr

Work you'll do The Technical Program Manager will lead end-to-end program management for large ... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ...

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Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Michigan? For Remote Manufacturing Technical Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Michigan look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Manufacturing Technical Support jobs? Cities in Michigan with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Michigan as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Technical Service Engineer

Mitsubishi Chemical Corporation

Commerce, MI • On-site, Remote

Full-time

Posted 6 days ago

Mitsubishi Chemical rating

8.5

Company rating: 8.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

17th of 91 rated chemical manufacturers

Job description

Company:
Mitsubishi Performance Polymers Division
Job Description:
Technical Service Engineer
Location: This is a Remote role based out of Commerce, MI. Candidate must be local to Michigan.
Travel: Up to 50% across North America, including Mexico
At Mitsubishi Chemical Group (MCG), we believe that science and innovation can improve lives and create a more sustainable world. As a global leader in advanced materials and polymer solutions, our technologies touch virtually every industry - from automotive to electronics, consumer goods to medical devices.
The Technical Service Engineer (TSE) position provides key technical process support and bridges the gap between application development and product development functions as well as customer needs and commercial strategies for both our automotive and non-automotive businesses. The TSE is responsible for supporting the growth and development of the MCG North American businesses by providing technical assistance and innovation to customers on part design, tooling, processing and troubleshooting resolution, and materials selection utilizing the various MCG product portfolio. Support covers a variety of processing types, including injection molding, blow molding, extrusion, and other related methods.
What You'll Do
  • Provide technical guidance and troubleshooting support to automotive OEMs, Tier suppliers and other key non-automotive accounts supporting MCG product portfolio.
  • Collaborate with customers to identify material requirements and recommend suitable polymer solutions.
  • Assist in the design and validation of polymer applications for both automotive systems ( e.g., under-the-hood, interior, exterior, and electrical components) as well as consumer, BICE or medical applications.
  • Support product trials, molding evaluations, secondary operations and performance testing.
  • Analyze failure modes and propose corrective actions, design improvements or alternative materials.
  • Work closely with R&D and manufacturing teams to tailor products for specific automotive requirements and support resin approval and specification activities as required.
  • Develop and deliver technical presentations, literature, datasheets, and training materials.
  • Maintain accurate records of customer interactions, process documentation, test results, and application notes.
  • Partner with Sales, Marketing, and Product Management to align technical solutions with business goals.
  • Provide support to ADE functions in regard to design reviews, part optimization, tool design, and mold flow analysis to ensure manufacturability and performance.
  • Monitor industry trends and regulatory changes impacting automotive polymers.
  • Champion safety standards and regulatory compliance, both internally and at customer sites.

What You Bring
Your background demonstrates both technical expertise and a passion for collaboration. You're just as comfortable on the plant floor as you are in front of a customer, translating complex material science into actionable solutions.
Minimum Qualifications:
  • Bachelor's degree (highly preferred) in Polymer Science, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical field.
  • 3+ years of experience in technical service, application development, or product engineering within the polymer or automotive industry (required with degree).
  • In lieu of a degree, 10+ years of directly relevant experience in polymer materials, processing, or application development is required.
  • Willingness to travel up to 50% to customer locations, technical centers, and conferences across North America
  • Working knowledge of CAD files, STEP models, mold flow, warpage, and shrinkage analysis.
  • Strong understanding of plastic part design, processing techniques ( injection molding, blow molding, extrusion ), and resin performance characteristics in order to support customer activities.
  • Customer oriented and focus. Capability in communicating position with suggestions for changes and improvements and getting others to adopt them in difficult and challenging situations.
  • Familiarity with OEM and Tier 1/2 supplier standards and specifications, with ability to support new product approval activities.
  • Facilitate proactive technical visits to customer facilities to maintain strong relationships with factory leadership.
  • Respond to customer concerns or complaints, providing technical assistance in the field or virtually to support timely resolution.
  • Excellent communication skills required for the following areas: verbal, technical writing, presenting, creating call reports, detailing/initiation of instructions and effective communication of product guidelines for use of our PPD resin portfolio.
  • Support product recommendations for new applications based on design and the end use requirements in balancing MCG capabilities with our customer needs. Also, develop expert resin knowledge to support formulation development for new products working in conjunction with the R&D teams.
  • Experience managing multi-phase customer projects from concept through commercialization; with coordination, setting priorities and time management skills to keep them on track and meet internal/external goals.

The salary range for this position is $88,000-$110,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Competitive Benefits
Benefits begin on DAY 1!
Employee Assistance Programs
Curated Self-Paced Learning & Development Programs for all Employees

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