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Remote Manufacturing Technical Support Jobs in Michigan

Detroit IT

Apple Support Specialist

Troy, MI · Remote

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... This candidate will be tested on his/her technical experience and ability with Apple devices and ...

Fidus Systems

Hardware Designer

Detroit, MI · On-site +1

Provide pre-project technical support to the business and sales teams on project scope, schedule ... Fully remote role and requires around 15% travel, including domestic and international. Benefits ...

Mercor

A&D Manufacturing Expert - AI Trainer

Detroit, MI · Remote

$1.1K - $1.4K/wk

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Remote Role Responsibilities * Build a realistic digital workspace centered on the Drive folders ...

CFS

Acumatica ERP Manager

Grand Rapids, MI · Remote

$100K - $180K/yr

... manufacturing, construction, distribution, or project-based organizations. * Experience supporting ... Strong balance of technical ERP expertise and business-facing leadership skills. * Comfortable ...

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

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All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Michigan

Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Michigan? For Remote Manufacturing Technical Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Michigan look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Manufacturing Technical Support jobs? Cities in Michigan with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Solution Architect (Enterprise PLM) REMOTE

PROLIM Global Corporation

Farmington Hills, MI • On-site, Remote

Full-time

Re-posted 21 hours ago

Job description

PROLIM (www.prolim.com) is currently seeking for Job Title: Solution Architect - Enterprise PLM Consulting - forone of our top ClientQualified candidates can directly send your updated resume and contact info via email veni.nalla@prolim.com
Location: USA (Remote)
Position Overview:
We are seeking a highly experienced and technically proficient Enterprise PLM Solution Architect. This role will drive the definition, design, and deployment of advanced PLM capabilities across strategic global programs, working closely with Fortune 500 customers, system integrators, and Siemens product domain experts.
The successful candidate will lead solution architecture for complex, multi-domain Siemens PLM implementations, including MCAD Data Management, Part and Classification Management, Multi-domain EBOMs, Manufacturing BOMs, and end-to-end BOM reconciliation. You will provide expert guidance across cross-functional domains such as Document Control, Engineering Change Management (ECM), Requirements Management, and Configuration Management, ensuring seamless integration with design, manufacturing, and quality processes.
Required Qualifications:
  • 10+ years of hands-on experience in PLM solution architecture, with deep technical knowledge of Siemens Teamcenter and related applications.
  • Proven delivery of large-scale implementations involving at least 10 of the following functional domains: MCAD Data Management, Part/Classification, EBOM/MBOM, Change Management, Requirements, Document Control, Configuration Management, Portfolio, Project Management, Supplier Collaboration, Inventor MCAD, Process Planning, Service BOMs, and Quality.
  • Strong working knowledge of Teamcenter platform configurations, Active Workspace, BOM management frameworks, CAD integrations (NX, SolidWorks, Inventor), and manufacturing data flows.
  • Deep understanding of discrete manufacturing industry practices across mechanical, electrical, software, and systems engineering.
  • Experience collaborating with global system integrators (e.g., Accenture, Deloitte, Capgemini) on enterprise-level digital transformation programs.
  • Exceptional communication, stakeholder engagement, and solution selling skills.
  • Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Computer Science, or related field.

Key Responsibilities:
  • Architect and lead the delivery of integrated PLM solutions that encompass:
    • MCAD Data Management: Define and implement CAD integrations (e.g., NX, SolidWorks, Inventor), CAD vaulting, check-in/check-out, and data model design for managed assemblies and parts.
    • ECAD Data Management: Define and implement integrations for electrical design tools (e.g., Siemens DxDesigner, Cadence Concept, Altium Designer), enabling ECAD vaulting, symbol and component library management, schematic and PCB data control, and synchronization of logical and physical design artifacts with the product structure.
    • Part Management: Standardize and structure intelligent part numbering, classification schemas, and approval workflows across engineering and manufacturing domains.
    • Multi-domain EBOM Management: Configure authoring environments for mechanical, electrical, software, and simulation data; establish EBOM views and reconciliation frameworks.
    • Document Management: Design secure, workflow-enabled technical document management aligned with product lifecycle stages and compliance needs.
    • Engineering Change Management: Define end-to-end change control processes including ECR/ECO workflows, impact analysis, and cross-domain coordination.
    • Requirements Management: Integrate system-level requirements into the product structure, traceability across BOM and validation artifacts.
    • Product Configuration Management: Model product variants, options, features, rules, and 150% BOMs using product configurators and effectivity models.
    • Product Portfolio Management: Support capability definition for platform strategies, portfolio structures, and product lifecycle phase-gating.
    • End to End BOM Management: Support collaboration between engineering teams using view-based BOM architectures and ECAD-MCAD integration strategies.
    • Program Planning and Schedule Management: Align engineering deliverables and milestones with project schedules; configure templates and dashboards for status visibility.
    • Supplier Collaboration: Define secure supplier exchange models for CAD, documents, and change items via controlled access portals and workflows.
    • Manufacturing BOM & Process Plans: Align EBOM to MBOM using BOM transformation and manufacturing process planning capabilities.
    • Service BOM Management: Define and manage as-maintained/service BOMs derived from EBOM/MBOM, supporting serialization, maintenance kits, and configuration control. Enable traceability and change management for field service operations.
    • Technical Publications: Establish publication pipelines for generating parts catalogs, service manuals, and work instructions. Ensure alignment between PLM data, CAD content, and document outputs.
    • Product Quality: Support closed-loop quality process integration (e.g., FMEA, NCR, CAPA) into product and change management flows.
    • ERP Integration: Enable seamless bidirectional transfer of product data-including parts, BOMs, and change records-from Teamcenter to ERP systems as part of the engineering release and change process.
  • Lead solution definition workshops, drive fit-gap assessments, and oversee architectural governance for program-wide traceability from business requirements to implementation.
  • Provide solution leadership to global delivery teams, mentor consultants and architects, and contribute to reusable templates, best practices, and frameworks within the Siemens Delivery Framework (SDF).
  • Support complex stakeholder environments and communicate effectively at all levels, including technical leads and C-suite executives, to ensure alignment and adoption.

About PROLIM
PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.

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