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Remote Manager End User Computing Jobs in Minnesota

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Remote Manager End User Computing information

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.

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The top searched job categories for Remote Manager End User Computing jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Manager End User Computing jobs?

Cities in Minnesota with the most Remote Manager End User Computing job openings:

Remote Manager End User Computing jobs near you

Epic Application Analyst Intermediate - EpicCare Ambulatory

Hennepin Healthcare

Minneapolis, MN • On-site, Remote

Full-time

Posted 26 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

SUMMARY:

We are currently seeking an Epic Analyst (EpicCare Ambulatory) to join our team. This fulltime role will work days (primarily remote). 

Purpose of this position: Under general supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

RESPONSIBILITIES:

  • Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
  • Create documentation of build
  • Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
  • Participate in testing phases of associated applications during implementations and upgrades
  • Develop strong relationships with end user communities, customers, and business partners
  • Provide Epic content expert support for applications with integration/interfaced systems
  • Identify opportunity for process/system improvements by adopting new Epic functionality
  • Provide regular and/or off hour on call support as scheduled
  • Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

  • 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
  • Associates of Arts (AA) or Bachelor's degree

-OR-

  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Experience developing technical/systems design specifications and building system solutions
  • Ability to provide customer focused service and communicate the value of proposed solutions

Knowledge/Skills/Abilities:

  • Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
  • Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
  • Ability to multi-task and prioritize tasks
  • Ability to explain or demonstrate technology in a manner suited to the audience

License/Certifications:

  • 1 Current Epic Certification (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Accreditation (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Proficiency Self-study (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Proficiency (EpicCare Ambulatory)

What Hennepin Healthcare employees say

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