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Remote Managed Service Provider Jobs in Massachusetts

This fully remote role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive ...

Build, manage, and develop a sales pipeline to achieve targets for new logo business and upsell ... service provider and win opportunities * Navigate complex quoting, proposal, contract, and ...

Team Lead

Boston, MA · On-site +1

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

Team Lead

Boston, MA · On-site +1

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

Senior MSP Program Specialist

Boston, MA · On-site +1

$70K - $80K/yr

This fully remote role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive ...

This fully remote role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive ...

Lead Cloud Infrastructure Engineer

Cambridge, MA · Remote

$118K - $155K/yr

... remote access, enterprise applications, and laboratory technology environments. * Partner with ... Lead managed service providers, systems integrators, consultants, carriers, cloud providers, and ...

Information Security Engineer

Andover, MA · On-site +1

$150K - $180K/yr

... our Managed Service Provider (MSP). You bring deep security engineering experience, a strong ... Review and advise on network changes, cloud connectivity, remote access design, and firewall rule ...

This fully remote role is critical to the success of our Managed Services Program and requires an individual who can manage vendor relationships, oversee requisition management, and provide proactive ...

Ability to design KPI dashboards and performance reports that provide actionable insights into service health and managed service provider performance. * Knowledge of financial management principles ...

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Remote Managed Service Provider information

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Massachusetts?

The most popular types of Managed Service Provider jobs in Massachusetts are:

What are popular job titles related to Remote Managed Service Provider jobs in Massachusetts?

For Remote Managed Service Provider jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Massachusetts look for?

The top searched job categories for Remote Managed Service Provider jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Managed Service Provider jobs?

Cities in Massachusetts with the most Remote Managed Service Provider job openings:

Full-Time Licensed Mental Health Counselor - Remote Service Provider

Boston, MA • Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview

West Hills Behavioral Health Center is seeking a dedicated and experienced Full-Time Licensed Mental Health Counselor to join our team and provide high-quality mental health services to our clients. In this essential role, you will be responsible for conducting mental health evaluations, formulating comprehensive treatment plans, and facilitating both individual and group therapy sessions. You will play a pivotal role in healing and guiding clients on their mental health journeys, ensuring they receive the personalized care they need to thrive.

About the Organization

West Hills Behavioral Health Center, located in the heart of Boston, Massachusetts, is a leading provider of outpatient mental health services dedicated to promoting wellness and stability in the communities we serve. Our team of compassionate professionals is committed to delivering evidence-based therapy and support that empowers individuals and families to overcome challenges, improve their well-being, and lead fulfilling lives. We pride ourselves on fostering a collaborative and inclusive environment where mental health professionals can thrive and make a genuine impact.

Work Environment

This position offers a fully remote work setting, allowing you to provide essential services from a location that supports your productivity and work-life balance. The outpatient office environment at West Hills is designed to maximize flexibility and accessibility for our clients. You will be equipped with the latest tools and resources to deliver exceptional mental health care effectively, including comprehensive electronic health record systems.

Key Responsibilities
  • Conduct thorough preliminary interviews with clients and document case histories, ensuring accurate records from the first consultation through the duration of treatment.
  • Evaluate and assess clients' mental, behavioral, and emotional health using established screening tools and personal interviews.
  • Develop tailored intervention and recovery plans for diverse client demographics, including individuals, couples, families, and groups, ensuring their unique needs and preferences are met.
  • Facilitate engaging and effective individual and group therapy sessions, utilizing evidence-based practices to support emotional growth.
  • Monitor and document clients' progress, adapting treatment plans as needed to reflect their evolving needs and circumstances.
  • Collaborate closely with a multidisciplinary team of mental health specialists, physicians, nurses, and social workers to create a holistic approach to each client's care.
  • Coordinate follow-up care with psychiatrists and other healthcare providers for clients who have been admitted to the hospital, ensuring continuity of care.
  • Proactively identify and address behaviors that could hinder recovery, equipping clients and their families with strategies to overcome obstacles.
  • Provide guidance and support to family members and primary caregivers, enhancing their ability to manage mental health challenges effectively.
Patient Population / Client Focus

The mental health counselor will work with a diverse client population that includes children, adolescents, adults, and families grappling with a range of mental health issues such as anxiety, depression, trauma-related disorders, and addiction. You will tailor your approach to meet the varied cultural and socio-economic backgrounds of our clients, ensuring all individuals feel valued and understood.

Qualifications
  • Master’s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LMFT, LMHC, or LICSW in Massachusetts.
  • Successful completion of the National Counselor Examination (NCE) and/or the National Clinical Mental Health Counselor Examination (NCMHCE).
  • Demonstrable experience in a mental health counseling role, reflecting a depth of clinical expertise.
  • Proficiency in using electronic health record systems, particularly AVATAR, for comprehensive client management.
  • Understanding of underlying physical and emotional health conditions, including addiction disorders, and their implications for treatment.
  • Familiarity with best practices set forth by the American Mental Health Counselors Association (AMHCA).
  • Strong written and verbal communication skills, essential for building rapport and conveying complex information clearly.
  • Exceptional interpersonal skills, showcasing empathy, active listening, and a supportive demeanor.
Preferred Experience
  • Experience with a wide range of mental health assessments and diagnostic tools.
  • In-depth knowledge of the pharmacological treatments prescribed by medical professionals and their effects on mental health.
  • Previous experience in a multi-disciplinary treatment environment.
Compensation and Benefits

The compensation for this role ranges between USD 80,000 to 100,000 annually, reflecting the importance of mental health services and the value we place on our team members. In addition to competitive salary offerings, we provide a comprehensive benefits package, which includes:

  • A robust healthcare benefits package, ensuring you have access to essential medical services.
  • A retirement savings plan complete with employer contributions to support your long-term financial goals.
  • Generous paid time off (PTO) and holiday pay, allowing you to prioritize self-care and work-life balance.
  • Continuing education opportunities and financial support for professional development to foster your growth.
  • Clear pathways for career advancement within our organization, recognizing your hard work and commitment.
  • A collaborative and supportive work environment where you can thrive both personally and professionally.
Career Growth Opportunities

At West Hills Behavioral Health Center, we are committed to the professional development of our team members. You'll have access to an array of training and educational resources tailored to advance your skills and career trajectory in the mental health field. We actively promote from within, offering numerous opportunities for progression and specialization.

Why Join Our Team

If you are passionate about making a positive impact on the lives of others and thrive in a supportive and collaborative environment, we invite you to apply for this rewarding opportunity. Your expertise and compassion will contribute significantly to helping our clients achieve improved mental health and well-being.

Application Information

To apply for the position of Full-Time Licensed Mental Health Counselor at West Hills Behavioral Health Center, please submit your resume and a cover letter outlining your relevant experience and motivation for joining our team. We look forward to reviewing your application and potentially welcoming you aboard to help make a difference in the Boston community.