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Remote Linux Help Desk Jobs in Washington (NOW HIRING)

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

Maximus

Junior CIC Analyst

VA · On-site +1

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Remote #techjobs #clearance #veteranspage Minimum Requirements TCS217, T1, Band 4 #TSTECH ...

Aretec Inc

Tier I Shift Supervisor

Ashburn, VA · Remote

$15.25 - $19.50/hr

Tier I Shift Supervisor CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating ... Minimum 2 years of experience in an IT help desk or service desk environment. * Minimum 1 year of ...

LinTech Global

Systems Analyst

Washington, DC · Remote

LOCATION: 100% Remote from within the Continental United States Position Overview: The Systems ... The position is responsible for staffing our ACRES help desk during business hours, adhering to ...

ICF

Salesforce Business Analyst - Remote

Reston, VA · Remote

... help desk coordination, and continuous improvement. The Business Analyst will help ensure ... This position is remote within the United States. Please note that ICF monitors employee work ...

Hirekeyz Inc

SAP Analyst FM

Washington, DC · Remote

Remote (but no West Coast) Duration: Long Term Contract Provides expert level business process ... Working knowledge of a Help Desk I/T Support System and Metrics Reporting. * Management of SAP ...

SAIC

CDAO War Data Platform (WDP)

Arlington, VA · On-site +1

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking qualified ... User Support & Help Desk Operations * AI/Agentic Workflow Integration * Customer Success Operations ...

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All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Washington

Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Washington? The most popular types of Linux Help Desk jobs in Washington are:
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Remote Linux Help Desk jobs near you
Remote Support Technician

Remote Support Technician

ManTech International

Chantilly, VA • On-site, Remote

Full-time

Posted yesterday

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

32nd of 190 rated software companies

Job description

General information
Requisition #
R68655
Locations
USA-VA-Chantilly
Posting Date
06/12/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in Chantilly, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams-including network, systems engineering, and application development-to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 6:00AM - 6:00PM Friday - Sunday and 6:00AM - 10:00AM Monday, as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2-3 weeks in McLean, VA.

Minimum Qualifications:
  • High School Diploma with 11+ years of experience, an Associate's Degree with 9+ years of experience, or a Bachelor's Degree with 7+ years of experience.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:
  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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