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Remote Linux Help Desk Jobs in Tacoma, WA (NOW HIRING)

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Service Desk organization, you will be based in Denver, CO. Location: Remote (Must be close to ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Desk organization, you will be based in Denver, CO or Phoenix, AZ. Location: Remote (Must be close ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

The AES Group

Infrastructure Engineer

Seattle, WA · Remote

$110K - $144K/yr

AES has helped over 40 business enterprises, including Fortune 500 companies, engage their ... Manage Windows and Linux server environments across development, testing, and production systems

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

... helping to focus the team on the customers' priorities. * Manage workload to balance meeting KPIs ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Buildkite

Sr. DevOps Support Engineer

Pacific, WA · Remote

$143K - $183K/yr

... Linux, AWS, GCP, Azure, Terraform, and Kubernetes * Problem Solving Skills - Confident in ... Flexible, remote-first culture * Opportunities for professional growth and advancement * Help shape ...

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All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Tacoma, WA

Remote Linux Help Desk information

See Tacoma, WA salary details

$13

$24

$36

How much do remote linux help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote linux help desk in Tacoma, WA is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Tacoma, WA? For Remote Linux Help Desk jobs in Tacoma, WA, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Tacoma, WA look for? The top searched job categories for Remote Linux Help Desk jobs in Tacoma, WA are:
What cities near Tacoma, WA are hiring for Remote Linux Help Desk jobs? Cities near Tacoma, WA with the most Remote Linux Help Desk job openings:
Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Tacoma, WA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,714 per year, or $24.9 per hour.

Service Desk Technician L2

Milestone Technologies, Inc.

Bellevue, WA • Remote

Temporary

Re-posted 3 days ago

Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.

Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED

3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred

Strong interpersonal communication skills with a high degree of empathy is a must

Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required

Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required

Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required

Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus

Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred

Experience in supporting PCs and Windows OS in a commercial or enterprise environment

Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment

Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.

Working knowledge of Active Directory and basic AD administration

Employment Type: US Temporary FT

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