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Remote Level 2 It Support Jobs in Spring, TX (NOW HIRING)

IT Support Supervisor

Houston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

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We're hiring a full-time remote support technician to own day-to-day M365 administration and ... What we're looking for Required : * 2+ years providing technical support in an IT services, help ...

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... The Support Technician will interact with users, including C-Level or Executive client contacts, so ...

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... The Support Technician will interact with users, including C-Level or Executive client contacts, so ...

IT TECHNICIAN Managed Services & Client Infrastructure Support ENGAGEMENT Contract-to-Hire or Direct WORK MODEL Remote + Client Sites LOCATION Greater Houston, Texas EXPERIENCE 3+ Years INDUSTRY ...

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

IT Intern

Houston, TX · On-site +1

$14.25 - $19/hr

Support the deployment and adoption of business transformation tools (such as process ... Job Duties II Job duties displayed above are not all-inclusive, site-specific responsibilities may ...

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Regional IT Manager

Houston, TX · Remote

$90K - $111K/yr

This is a leadership-first role overseeing IT service and support for North American operations ... Lead, mentor, and inspire a remote team of IT Technicians across multiple states. Responsibilities ...

IT Project Manager

Houston, TX · Remote

$94K - $111K/yr

... 2 years of experience in IT project management - Strong knowledge of project management ... interpersonal skills - Fully Remote - Highly efficient, organized and flexible - Strong ...

... Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global ... Provide technical support during site commissioning, factory acceptance tests (FAT), and remote ...

IT Specialist - Security

Houston, TX · On-site +1

$113K - $165K/yr

Support operational functions of global, business critical IT systems. Work with Business ... Remote candidates who meet this location requirement may also be considered Preferred ...

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IT Audit Manager

Houston, TX · Remote

$121K - $202K/yr

This individual will evaluate risks, assess the effectiveness of IT controls, drive data analysis to support conclusions, and ensure timely project completion. Additionally, this position involves ...

The above statements are intended to describe the general nature and level of work being performed ... Provide support and guidance to Sensia employees globally. * Oversee end user device inventory ...

... support integration. The role also ensures strong data governance, system performance, and ... Provide high-level estimates and assess solution complexity for new initiatives. * Guide teams on ...

Application Architect (IT)

Houston, TX · On-site +1

$70K - $140K/yr

... support integration. The role also ensures strong data governance, system performance, and ... Provide high-level estimates and assess solution complexity for new initiatives. * Guide teams on ...

Enterprise Architect (IT)

Houston, TX · On-site +1

$66 - $85/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Enterprise Architect (IT)

Houston, TX · On-site +1

$102K - $208K/yr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Level 2 It Support information

See Spring, TX salary details

$13

$24

$40

How much do remote level 2 it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote level 2 it support in Spring, TX is $24.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.03 per hour, depending on experience, location, and employer.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Spring, TX?

For Remote Level 2 It Support jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Spring, TX look for?

The top searched job categories for Remote Level 2 It Support jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Level 2 It Support jobs?

Cities near Spring, TX with the most Remote Level 2 It Support job openings:

Infographic showing various Remote Level 2 It Support job openings in Spring, TX as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,921 per year, or $25 per hour.

IT Support Supervisor

Revel Staffing

Houston, TX • Remote

$80K - $115K/hr

Full-time

Posted 18 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams