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Remote Level 1 Help Desk Support Jobs in Reno, NV

HMG Careers

Sales Consultant Remote

Dayton, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Consultant Remote

Minden, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Benefits Advisor

Reno, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Representative Remote

Truckee, CA · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Consultant Remote

Nixon, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Lone Star Careers

Remote Insurance Agent

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Consultant Remote

Lemmon Valley, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Consultant Remote

Tahoe Vista, CA · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Lone Star Careers

Sales Executive - Remote

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Empire State Careers

Remote Sales Specialist

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Empire State Careers

Remote Sales Rep

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Representative Remote

Sparks, NV · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Empire State Careers

Remote Insurance Agent

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Lone Star Careers

Remote Sales Agent

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Sales Consultant Remote

Calpine, CA · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Empire State Careers

Sales Executive - Remote

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Sales Manager

Truckee, CA · Remote

$69K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Empire State Careers

Remote Account Executive

Reno, NV · Remote

$69K - $150K/yr

Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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All JobsLevel 1 Help Desk Support JobsRemote Level 1 Help Desk Support JobsRemote Level 1 Help Desk Support Jobs in Reno, NV

Remote Level 1 Help Desk Support information

See Reno, NV salary details

$12

$23

$33

How much do remote level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote level 1 help desk support in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is a remote level 1 help desk support?

Remote Level 1 Help Desk Support roles are entry-level IT positions responsible for providing initial technical assistance to users experiencing issues with computer systems, software, or hardware. These professionals typically work from a remote location, responding to support requests via phone, email, or chat. Their main duties include troubleshooting basic problems, escalating complex issues to higher-level support, and ensuring users receive timely solutions to their technical problems. This role is vital for maintaining business productivity by resolving common technical issues efficiently.

What are the key skills and qualifications needed to thrive as a remote level 1 help desk support?

To thrive as a Remote Level 1 Help Desk Support, you need a solid understanding of basic IT troubleshooting, operating systems, and networking fundamentals, often supported by a relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist users and ensure a positive support experience. These skills are crucial for quickly diagnosing problems, providing timely solutions, and maintaining user satisfaction in a remote environment.

What are some common challenges faced by remote level 1 help desk support professionals, and how can they be managed?

Remote Level 1 Help Desk Support professionals often encounter challenges like troubleshooting technical issues without physical access to users' devices, managing high ticket volumes, and maintaining clear communication across various channels. These can be managed by developing strong problem-solving skills, making effective use of remote assistance tools, and following structured communication protocols. Staying organized and prioritizing tickets based on urgency also helps ensure timely resolution and a positive user experience.

What is the difference between Remote Level 1 Help Desk Support vs Remote Technical Support Specialist?

AspectRemote Level 1 Help Desk SupportRemote Technical Support Specialist
CertificationsCompTIA A+, HDI-CSRCompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk ticketing systems, chat, phoneRemote troubleshooting, remote access tools
Industry UsageIT support, customer serviceIT, networking, software support
Search IntentEntry-level support roles, help desk jobsTechnical troubleshooting, advanced support

Remote Level 1 Help Desk Support primarily handles basic customer inquiries and troubleshooting via help desk systems, focusing on common issues. Remote Technical Support Specialists often deal with more complex technical problems, requiring deeper technical knowledge and certifications. While both roles are remote and support IT environments, the Technical Support Specialist typically requires more advanced skills and certifications.

What are popular job titles related to Remote Level 1 Help Desk Support jobs in Reno, NV?

For Remote Level 1 Help Desk Support jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Level 1 Help Desk Support jobs in Reno, NV look for?

The top searched job categories for Remote Level 1 Help Desk Support jobs in Reno, NV are:

Remote Level 1 Help Desk Support jobs near you
Infographic showing various Remote Level 1 Help Desk Support job openings in Reno, NV as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

Entry-Level Remote Sales

Sparks, NV • Remote

Fisher Organization
Construction • 1 - 10 employees
Learn more about Fisher Organizationexternal

Full-time

Posted 28 days ago

Job description

Join a Purpose-Driven Team Making a Real Impact – Entry-Level Leadership Career Opportunity

About Us

At The Fisher Organization, we represent the New England division of American Income Life, a leading provider of supplemental benefits. Our mission is simple but powerful: to protect and empower working families, especially those in labor unions, credit unions, and associations, through high-quality benefits and exceptional service.

We’re proud to build a legacy of leadership, growth, and service, and we’re looking for passionate individuals to grow with us.

Position: Entry-Level Manager – Leadership Development Track (Remote)

If you're driven, coachable, and ready to fast-track your career, this could be your big opportunity you have been searching for. In this role, you’ll lead and mentor a team, contribute to sales strategy, and develop into a high-impact leader. All while working remotely.

This is more than a job—it’s a launchpad for your leadership journey.

What You’ll Do:

Coach and support a team of agents to reach and exceed performance goals

Lead by example through hands-on involvement in sales and service

Monitor performance data and help your team strategize for success

Organize and lead virtual training and onboarding sessions

Keep communication strong, positive, and motivating across your team

Thrive in a fast-paced, fully remote environment

What You Bring:

Natural leadership ability and a desire to help others succeed

Great communication and people skills, especially over Zoom and other digital platforms

Strong organization, multitasking, and time-management abilities

A self-starter mindset with a results-driven approach

Experience in customer service, sales, or team leadership is a plus

No degree or experience required but preferred

What We Offer:

Accelerated career path, promotions based on merit, not tenure

Clear roadmap to leadership roles. Potential to advance within 60 days

Mentorship and support from top industry leaders

Flexible, remote work setup

100% commission-based compensation with no cap on earnings

Opportunities for national and international travel

A culture that celebrates initiative, impact, and growth

Who Thrives Here:

Motivated go-getters who want to grow personally and professionally

Purpose-driven individuals who want their work to matter

Tech-savvy professionals who are comfortable in virtual environments

Confident communicators who build trust and rapport with ease

People who want more than a paycheck, they want to make a difference

Ready to build a career with unlimited potential—while helping families protect what matters most?

Apply now and start your leadership journey with The Fisher Organization.

Apply