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Remote L2 Production Support Jobs (NOW HIRING)

Java Production Support

$52.25 - $67.50/hr

Role: Java Production Support Location: Remote Immediate Start Full Time / Contract ( H1B Transfer accepted) • 5+ years of experience in Java Development / JEE • Strong hands-on experience in ...

Associate III - Production Support

$15.25 - $19.50/hr

Associate III - Production Support Location ... Remote Duration: 9 Months Job Type: Temporary Assignment Work Type: Remote Project Overview:

... leave, remote work options, and development/training opportunities. Job Overview: The (Physical ... and product updates into practical L2 training and Intercom knowledge base entries. * Provide ...

Oracle Developer

$57.75 - $72/hr

... Type: 100% Remote W2 candidates are preferred Summary: The Oracle Developer will support and ... Experience in production support (L2/L3), issue triage, and defect resolution. Strong understanding ...

Platform Engineer L2

Austin, TX · On-site +1

$217K/yr

This is a fully remote position. What You'll Do * Deploy and maintain infrastructure with OpenTofu ... Own the lifecycle of services and subsystems - design, deployment, production support, and ongoing ...

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Remote L2 Production Support information

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$28

$52

$70

How much do remote l2 production support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as senior consultants, experienced software engineers, project managers, or freelance professionals with in-demand skills. These positions often require advanced certifications, extensive experience, or working in high-demand industries like finance, technology, or consulting.

Is L2 support good for career?

L2 support roles are valuable for building technical skills, troubleshooting complex issues, and gaining experience with tools like ticketing systems and remote diagnostics. They can serve as a stepping stone to higher support levels, specialized technical roles, or IT management positions, making them a solid foundation for career growth in IT.

What is the difference between Remote L2 Production Support vs Remote L1 Support?

AspectRemote L2 Production SupportRemote L1 Support
ResponsibilitiesHandling complex issues, troubleshooting, and escalation managementInitial issue triage, basic troubleshooting, and ticket logging
Skills & CertificationsTechnical troubleshooting, knowledge of systems, certifications like ITIL or CompTIACustomer service skills, basic technical knowledge
Work EnvironmentSupport teams, technical environments, often in 24/7 shiftsHelpdesk or call center environment, front-line support
Common UsageOrganizations requiring tiered support for complex systemsEntry-level support roles for initial customer contact

Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.

How to make 2000 a week working from home?

A Remote L2 Production Support role can potentially pay $2000 or more per week depending on experience, company, and workload. Increasing earnings may involve taking on additional shifts, developing specialized skills, or obtaining relevant certifications to qualify for higher-paying opportunities. Building a strong remote work setup and demonstrating efficiency can also help maximize income in this field.

How to make $1000 a week remotely?

A Remote L2 Production Support role can contribute to earning $1000 a week by working full-time hours, typically 40 hours, and earning an hourly wage of around $25 or more. Increasing income may involve gaining specialized skills, certifications, or taking on additional shifts or freelance support tasks to boost earnings within the remote support environment.
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What job categories do people searching Remote L2 Production Support jobs look for? The top searched job categories for Remote L2 Production Support jobs are:

Production Support Engineer

Raytheon-Rafael Area Protection Systems (R2S)

Camden, AR • Remote

$43 - $56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Raytheon-Rafael Area Protection Systems (R2S) Joint Venture (JV) is seeking a proven, high performing Production Support Engineer to fill this key role supporting a dynamic and growing joint venture. Ours is a noble mission with a vision and purpose focused on production of Iron Dome/SkyHunter major end items to fulfill requirements of identified worldwide customers.


Here at R2S, our character-driven values of honor, collaboration, and trust with our commitment to mission form a high calling for those drawn to serving an undertaking beyond self. Witnessing our products actively saving lives both inspires and humbles us. If you are similarly drawn to apply your skills, talents and abilities to a noble mission, you’ll likely discover that you too, belong here.

The selected candidate will be responsible for production execution duties for mechanical, electro-mechanical, and electrical subassemblies for the Iron Dome system (All Up Round (AUR), Canister, Circuit Card Assemblies, Motors, Rocket Motors, Warheads, other machined parts). The Production Support Engineer serves as a technical liaison between the supplier, customer, and R2S Engineering, Operations, and Quality teams.
Note: U.S. Citizenship is required as this position needs a U.S. Security Clearance (SECRET or higher).
Other duties and responsibilities include:

  • Leading technical efforts in the transfer of production knowledge to new suppliers
  • Travelling to suppliers’ production sites to assess manufacturing planning, tooling, process flows, inventory management, facilities and factory layouts of suppliers and the company's own production site
  • Preparing Technical Data Packages (TDP) for the release process through the program’s Configuration Control Board
  • Evaluating customer Engineering Change Notices for impact to cost and execution and implementing into existing TDPs
  • Communicating technical risks from supplier Change Requests and Nonconformance Reports with R2S and customer Quality teams
  • Supporting Quality in review of AS9102 First Article Inspection Reports
  • Briefing leadership on supplier/program status and justifying requests for technical changes
  • Creating technical presentations for communicating production issues with a foreign customer’s Engineering team
  • Supporting daily peer reviews of team members work
  • Assist in developing standard engineering processes and implementation in business systems.

Perform all other position related duties as assigned or requested.
Basic Qualifications:

  • B.S. with a major in Mechanical Engineering or other related field
  • Minimum of 2 years of engineering experience, primarily in the aerospace/defense industry
  • Experience with manufacturing/producibility
  • Experience creating and delivering presentations (verbal and/or written) to key leadership teams and stakeholders
  • Strong knowledge of configuration management principles
  • Experience with Microsoft Office products (Word, Excel, Power Point)
  • Advanced problem-solving experience
  • Ability to obtain and maintain a Secret level clearance. US Citizenship required.

Preferred Qualifications:

  • Active Secret Clearance
  • 5+ years of engineering experience in the aerospace/defense industry
  • Experience working directly with international partners on aerospace and defense products
  • Knowledge of CCA manufacturing techniques and electrical systems test
  • Broad producibility knowledge spanning machining, mechanical assembly, electro-mechanical assembly, mix/cast energetics
  • Ability to interpret and apply Geometric Dimensioning & Tolerancing (GD&T)
  • Experience working with classified information in a closed area
  • Experience in manufacturing and assembling on a "build to print" basis
  • Manufacturing engineering experience (manufacturing planning, lean manufacturing, etc)
  • Demonstrated knowledge and experience with Earned Value Management System (EVMS) and Enterprise Resource Planning (ERP) systems
  • Experience interfacing with all levels of internal management

Travel: 15% mainly within the United States with rare overseas travel.
Work Location: Camden, Arkansas or Remote
Why R2S? If you have a passion for learning and entrepreneurial spirit, this is the place for you. The R2S team is in expansion and growth mode, so if you enjoy a highly collaborative environment and not being siloed in a collective effort to see mission success, R2S is the place for you. We offer flexible scheduling (9/80 or 4/10 work schedule), competitive leave package with a holiday shutdown, and other competitive benefits. At R2S, you can grow personally and professionally through energizing work in a mission focused environment where expanding your professional knowledge is encouraged.
More Information:
This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
R2S is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Type: Full-time
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance