Falls Church, VA · Remote
$57.50 - $79.25/hr
Provides technical and production support to end-users. Assists in creating unit and other test ... Qualifications This is a 100% REMOTE job High School Diploma with 5 to 7 years' experience. Must ...
Falls Church, VA · Remote
$57.50 - $79.25/hr
Provides technical and production support to end-users. Assists in creating unit and other test ... Qualifications This is a 100% REMOTE job High School Diploma with 5 to 7 years' experience. Must ...
Mclean, VA · On-site +1
$75K - $125K/yr
Medical
Life
Retirement
PTO
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... productivity tools. * Collaborate with cross-functional IT teams-including network, systems ...
Mclean, VA · On-site +1
$75K - $125K/yr
Medical
Life
Retirement
PTO
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... productivity tools. * Collaborate with cross-functional IT teams-including network, systems ...
Colonial Heights, VA · Remote
Medical
Dental
Vision
Retirement
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
Colonial Heights, VA · Remote
Medical
Dental
Vision
Retirement
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
Richmond, VA · Remote
Medical
Dental
Vision
Retirement
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
Richmond, VA · Remote
Medical
Dental
Vision
Retirement
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
Richmond, VA · On-site +1
... remote arrangement. * May require occasional travel (up to 10%) to production plants or customer ... support unique field investigations Disclaimer The statements above are intended to describe the ...
Richmond, VA · On-site +1
... remote arrangement. * May require occasional travel (up to 10%) to production plants or customer ... support unique field investigations Disclaimer The statements above are intended to describe the ...
Arlington, VA · On-site +1
$131K - $158K/yr
This is a United States based remote role with a preference for Eastern time zone candidates, open ... Comfortable navigating production incidents and support tickets with a calm, engineering-driven ...
Arlington, VA · On-site +1
$131K - $158K/yr
This is a United States based remote role with a preference for Eastern time zone candidates, open ... Comfortable navigating production incidents and support tickets with a calm, engineering-driven ...
Herndon, VA · On-site +1
$140K - $200K/yr
This is a remote position. This position requires U.S. Citizenship and the ability to obtain and ... production-support windows. * Occasional travel within the Continental United States as required ...
New
Herndon, VA · On-site +1
$140K - $200K/yr
This is a remote position. This position requires U.S. Citizenship and the ability to obtain and ... production-support windows. * Occasional travel within the Continental United States as required ...
New
We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support ... Respond to customer inquiries and provide accurate information regarding products and services.
Quick apply
We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support ... Respond to customer inquiries and provide accurate information regarding products and services.
What you own You own, support, and evolve three production platforms - ideation through ... Remote (Regardless of Location): $209,000 - $238,500 for Sr. Lead Software Engineer McLean, VA ...
What you own You own, support, and evolve three production platforms - ideation through ... Remote (Regardless of Location): $209,000 - $238,500 for Sr. Lead Software Engineer McLean, VA ...
Arlington, VA · On-site +1
Retirement
PTO
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Developing a strong understanding of the products or services they support. • Collaboration:
Arlington, VA · On-site +1
Retirement
PTO
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Developing a strong understanding of the products or services they support. • Collaboration:
Remote with occasional travel Job Summary: Genesis Consulting is seeking an experienced Senior SAP ... production support. · Strong understanding of Accounts Payable, invoice automation, approvals ...
Quick apply
Remote with occasional travel Job Summary: Genesis Consulting is seeking an experienced Senior SAP ... production support. · Strong understanding of Accounts Payable, invoice automation, approvals ...
Chesapeake, VA · Remote
$32 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Meet productivity and quality standards for emergency department coding routinely. Code inpatient ... supported by the Department budget. Additional Skills & Qualifications Education: One of the ...
Chesapeake, VA · Remote
$32 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Meet productivity and quality standards for emergency department coding routinely. Code inpatient ... supported by the Department budget. Additional Skills & Qualifications Education: One of the ...
Mclean, VA · On-site +1
$105K - $145K/yr
... production support * 3+ years of experience with public or private cloud technologies * 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking ...
Mclean, VA · On-site +1
$105K - $145K/yr
... production support * 3+ years of experience with public or private cloud technologies * 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking ...
Mclean, VA · On-site +1
$105K - $145K/yr
... production support * 3+ years of experience with public or private cloud technologies * 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking ...
Mclean, VA · On-site +1
$105K - $145K/yr
... production support * 3+ years of experience with public or private cloud technologies * 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking ...
Mclean, VA · On-site +1
$105K - $145K/yr
... and production support * 3+ years of experience with public or private cloud technologies ... Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer McLean, VA: $314 ...
Mclean, VA · On-site +1
$105K - $145K/yr
... and production support * 3+ years of experience with public or private cloud technologies ... Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer McLean, VA: $314 ...
Mclean, VA · On-site +1
$105K - $145K/yr
... and production support * 3+ years of experience with public or private cloud technologies ... Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer McLean, VA: $314 ...
Mclean, VA · On-site +1
$105K - $145K/yr
... and production support * 3+ years of experience with public or private cloud technologies ... Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer McLean, VA: $314 ...
Newport News, VA · On-site +1
$17.25 - $23.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... This role is approved to be either Remote within the United States or Hybrid for associate in ...
Newport News, VA · On-site +1
$17.25 - $23.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... This role is approved to be either Remote within the United States or Hybrid for associate in ...
Mclean, VA · On-site +1
... product solutions for the Information and Communications Technologies (ICT) industry. Kuatro has ... Ability to work in global environment and work with remote development/ test teams is a must You ...
Mclean, VA · On-site +1
... product solutions for the Information and Communications Technologies (ICT) industry. Kuatro has ... Ability to work in global environment and work with remote development/ test teams is a must You ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
| Aspect | Remote L2 Production Support | Remote L1 Support |
|---|---|---|
| Responsibilities | Handling complex issues, troubleshooting, and escalation management | Initial issue triage, basic troubleshooting, and ticket logging |
| Skills & Certifications | Technical troubleshooting, knowledge of systems, certifications like ITIL or CompTIA | Customer service skills, basic technical knowledge |
| Work Environment | Support teams, technical environments, often in 24/7 shifts | Helpdesk or call center environment, front-line support |
| Common Usage | Organizations requiring tiered support for complex systems | Entry-level support roles for initial customer contact |
Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.
For Remote L2 Production Support jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Remote L2 Production Support jobs in Virginia are:
Cities in Virginia with the most Remote L2 Production Support job openings:
$57.50 - $79.25/hr
Full-time
Re-posted 21 days ago
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Title: ServiceNow PAM Developer (REMOTE)
Remote USA - Falls Church, VA
Duration: 7+ Months - (Possible extension)
Client: CSC (Computer Science Corporation)
Job Description:
This is a 100% REMOTE job
High School Diploma with 5 to 7 years' experience.
Must have 2+ Years' experience with CA IT PAM (Process Automation Manager).
5 or more years Application support experience.
Codes, supports and maintains basic application development projects according to appropriate specifications.
Assists in creating testing plans. Codes, documents and implements programs according to the project specifications provided.
Participates in peer reviews. Provides technical and production support to end-users.
Assists in creating unit and other test plans for assigned programming tasks. Experience working with appropriate programming languages, operating systems, hardware and software.
Experience working with relational databases to facilitate programming software. Basic testing and programming skills.
Personal computer and business solutions software skills.
Analytical and problem solving skills for design, creation and testing of programs.
Communication skills to interact with team members and support personnel.
Ability to learn and expand on technical expertise.
Job Description:
This is a 100% REMOTE job
High School Diploma with 5 to 7 years' experience.
Must have 2+ Years' experience with CA IT PAM (Process Automation Manager).
5 or more years Application support experience.
Codes, supports and maintains basic application development projects according to appropriate specifications.
Assists in creating testing plans. Codes, documents and implements programs according to the project specifications provided.
Participates in peer reviews. Provides technical and production support to end-users.
Assists in creating unit and other test plans for assigned programming tasks. Experience working with appropriate programming languages, operating systems, hardware and software.
Experience working with relational databases to facilitate programming software. Basic testing and programming skills.
Personal computer and business solutions software skills.
Analytical and problem solving skills for design, creation and testing of programs.
Communication skills to interact with team members and support personnel.
Ability to learn and expand on technical expertise.
Kind Regards
Sammeer Gaikwad
Operations Manager
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
DIRECT # - 732 - 429 -1923
(BOARD) # 732-549-2030 - Ext - 302
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
