Falls Church, VA · Remote
$57.50 - $79.25/hr
Provides technical and production support to end-users. Assists in creating unit and other test ... Qualifications This is a 100% REMOTE job High School Diploma with 5 to 7 years' experience. Must ...
Falls Church, VA · Remote
$57.50 - $79.25/hr
Provides technical and production support to end-users. Assists in creating unit and other test ... Qualifications This is a 100% REMOTE job High School Diploma with 5 to 7 years' experience. Must ...
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
What are the preferred qualifications? * 2 years technical degree or certification in HVAC or refrigeration. * 2+ years remote troubleshooting / technical support experience for similar products and ...
Arlington, VA · On-site +1
$131K - $158K/yr
This is a United States based remote role with a preference for Eastern time zone candidates, open ... Comfortable navigating production incidents and support tickets with a calm, engineering-driven ...
Arlington, VA · On-site +1
$131K - $158K/yr
This is a United States based remote role with a preference for Eastern time zone candidates, open ... Comfortable navigating production incidents and support tickets with a calm, engineering-driven ...
Arlington, VA · On-site +1
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Developing a strong understanding of the products or services they support. • Collaboration:
Arlington, VA · On-site +1
Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Developing a strong understanding of the products or services they support. • Collaboration:
Richmond, VA · On-site +1
... remote arrangement. * May require occasional travel (up to 10%) to production plants or customer ... support unique field investigations Disclaimer The statements above are intended to describe the ...
Richmond, VA · On-site +1
... remote arrangement. * May require occasional travel (up to 10%) to production plants or customer ... support unique field investigations Disclaimer The statements above are intended to describe the ...
Richmond, VA · On-site +1
$15.75 - $21.50/hr
... support from the comfort of your own home in a fully remote environment. Flexible Scheduling ... productivity. Mentorship & Leadership Development Receive one-on-one mentorship and leadership ...
Richmond, VA · On-site +1
$15.75 - $21.50/hr
... support from the comfort of your own home in a fully remote environment. Flexible Scheduling ... productivity. Mentorship & Leadership Development Receive one-on-one mentorship and leadership ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Pay structures vary by client program; most programs pay for productive time and may include ...
| Aspect | Remote L2 Production Support | Remote L1 Support |
|---|---|---|
| Responsibilities | Handling complex issues, troubleshooting, and escalation management | Initial issue triage, basic troubleshooting, and ticket logging |
| Skills & Certifications | Technical troubleshooting, knowledge of systems, certifications like ITIL or CompTIA | Customer service skills, basic technical knowledge |
| Work Environment | Support teams, technical environments, often in 24/7 shifts | Helpdesk or call center environment, front-line support |
| Common Usage | Organizations requiring tiered support for complex systems | Entry-level support roles for initial customer contact |
Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.
$57.50 - $79.25/hr
Other
Posted 27 days ago
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Title: ServiceNow PAM Developer (REMOTE)
Remote USA - Falls Church, VA
Duration: 7+ Months - (Possible extension)
Client: CSC (Computer Science Corporation)
Job Description:
This is a 100% REMOTE job
High School Diploma with 5 to 7 years' experience.
Must have 2+ Years' experience with CA IT PAM (Process Automation Manager).
5 or more years Application support experience.
Codes, supports and maintains basic application development projects according to appropriate specifications.
Assists in creating testing plans. Codes, documents and implements programs according to the project specifications provided.
Participates in peer reviews. Provides technical and production support to end-users.
Assists in creating unit and other test plans for assigned programming tasks. Experience working with appropriate programming languages, operating systems, hardware and software.
Experience working with relational databases to facilitate programming software. Basic testing and programming skills.
Personal computer and business solutions software skills.
Analytical and problem solving skills for design, creation and testing of programs.
Communication skills to interact with team members and support personnel.
Ability to learn and expand on technical expertise.
Job Description:
This is a 100% REMOTE job
High School Diploma with 5 to 7 years' experience.
Must have 2+ Years' experience with CA IT PAM (Process Automation Manager).
5 or more years Application support experience.
Codes, supports and maintains basic application development projects according to appropriate specifications.
Assists in creating testing plans. Codes, documents and implements programs according to the project specifications provided.
Participates in peer reviews. Provides technical and production support to end-users.
Assists in creating unit and other test plans for assigned programming tasks. Experience working with appropriate programming languages, operating systems, hardware and software.
Experience working with relational databases to facilitate programming software. Basic testing and programming skills.
Personal computer and business solutions software skills.
Analytical and problem solving skills for design, creation and testing of programs.
Communication skills to interact with team members and support personnel.
Ability to learn and expand on technical expertise.
Kind Regards
Sammeer Gaikwad
Operations Manager
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
DIRECT # - 732 - 429 -1923
(BOARD) # 732-549-2030 - Ext - 302
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
